Room advertising was deceptive — details like lack of private bathrooms were cleverly hidden. The rooms were photographed to appear nicer and larger than they actually were in person. Cleanliness was bad and walls were thin.

Amazing historical hotel in the most beautiful location. Super easy to find and the staff were so sweet and beyond accommodating. We had a room with no windows but it was still the coolest stay we had on our whole trip! I highly recommend if you're into unique places to stay

.

Horrible experience. Got to the hotel, the code that they sent was wrong and couldn’t get into the room. I called the emergency number and tried for an hour, no one picked up. It was 11pm so we were stranded in Stockholm for the night as we couldn’t get another place as a walk-in. Don’t bother and book another place. They also never called back the next day to apologize or anything.

There were beg bugs or something in the room. It wasnt cleaned properly which cause the skin reaction on my body

The Hotel isn’t really on Skeppsbrokajen but on a side street. No front desk staff and no breakfast.

The receptionist was helpful annd polite and moved us to a better room after the first night. However, either in the first room or the second, or both, we were badly bitten by fleas or worse. The lack of hygiene is unacceptable in a hotel which costs more than £100 per night.

Plumbing broke my second night there, water from shower didn’t drain and flooded the floor. No one was at front desk and couldn’t get in touch with property manager. Wouldn’t recommend.

The Front Desk person was the highlight of my stay. He was super sweet and helpful. The Hotel is - in all honesty - the worst place I’ve ever stayed in. The towels were very very clean - but no wash cloths were provided. No heat in the room although outside it was in the low 40’s. Welcome to a freezing cold toilet seat each morning and having to bundle up to go to bed. Bed, sheets, comforter were so cheap and were not the right size for the mattress. I had to ask for soap for the bathroom. The containers in the bathroom were empty. The curtains in the room were so shabby and stained and falling off the hook. There is NO money being put into making the Hotel look nice. It’s a DUMP. So sorry I wasted my money on this sad sad sad hotel.

Slightly thin walls and the toilets are VERY loud because they have a plumbing issue in the old part of the city, but it is nice being in old town and there were no concerns.

A reasonable stay - a bit noisy from my room where you can hear people coming and going, but other than that, a good stay!

Really more like a hostel. Very, very basic (shared bathrooms - not always the cleanest; no mirror in the room???; could hear people talking through the wall/vent). Just very basic for what I feel I paid for it. Staff were friendly but sometimes were not around; had to wait to check in because they just weren’t there (for a good half hour). It’s fine if you’re going for extremely basic. Bit of a disappointment if you expect more. Still, it was safe and cozy enough and in a good area.

There is no front desk they don’t answer phone . We waited outside of the hotel for 40 minutes just to find out our room was practically a dungeon with no windows.

Close to the best restaurants in Gamla Stan. Also staff were very helpful in holding the suitcases. Place is also neat and clean

This is a very basic experience. The advertised queen bed was in fact two narrow single beds with a gap in the middle. Shampoo/shower gel in a plastic bottle on the floor of the shower. The toilet flushing was some sort of vacuum suction that was very loud, felt like I was on a boat. When checking in I brought up the bed situation, asking whether they had a room with the advertised bed. They took no responsibility for the incorrect information at all, stating "I just work here" and there was nothing to be done. Ventilation was poor, the window was locked shut.

👍

Excellent accomidating staff and service. Johnny, very trustworthy.

Simple hotel. Great location. Quiet. Coffee available 24/7.

Perfect location to stay and see Stockholm.

The picture of the rooms were not the same as the rooms that I saw when maids were cleaning the rooms. Half of the rooms had no windows for natural light. Coffee and tea were great. Shower was good. Carpet was stained in common areas. Overall hotel was fine for short stay.