Bad service! If you want to check out early in the morning, yesterday you have informed the reception, but the reception can just leave the parking lot to check out in the main lobby. Once today I want to check out, want to get out of parking, security tells me to check out first in the upper lobby, even though the upper lobby has no reception guarding at 5-6 am. We were forced to walk all the way to the main lobby to ask for a parking copy once we checked out! Standby is the 24-hour reception in the upper lobby! This is the reception in the main lobby, there are 24 hours reception guards.