LUMA Hotel Times Square

Explore LUMA Hotel Times Square
9.4
Exceptional
From 959 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Traveler Reviews LUMA Hotel Times Square

Number of reviews per page
20
40
Top reviews
Marie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

From the moment we walked in we were greeted by Christopher. The Luma Hotel is nestled between two bigger building's which makes it a quiet environment away from the busy City but centrally located and close to everything. I heard nothing when I went to bed. It's a little things that a hotel offers and this property was no exception. From the Nespresso coffee machine, the sound machine and umbrellas on a rainy day I feel very well taken care of away from home.
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Sanyin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and staff.
Amir H
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is my third time staying in this hotel. The rooms are a bit small but that’s manahatt!
Dalina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay with kids .
Michele
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything great but disappointing that they did not seem to be recycling options for our trash. Did appreciate the metal water bottle containers provided for your charge
Soultana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Love the customer service, cleanliness, and the proximity to Bryant Park and a Whole Foods.
El
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice friendly but tight
El
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Well located. Bryan park and Times Square right there. Tight quarters but convenient for short stay
Rodney L
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room is tiny but overall great
Mohammed Zafar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful location, close to many landmarks but on a quieter street. The staff and the room was all great. Would highly recommend.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very convenient location, both Bryant park subway station and 42nd street subway station are a couple of minutes walk. Checkin process was smooth and staff were excellent.
Brandon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great area, close to Times Square and Bryant Park. Staff was amazing. We left our passports, some cash, and some credit cards in our safe and didnt realize until we were at the airport to fly home. Within an hour the head of housekeeping recovered our items. We had them back within 2 days
Kathryn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

An excellent hotel in a fantastic location, within a couple of minute walking distance of Times Square, 5th Avenue, Bryant Park, the Subway and a Wholefoods store for snacks. It is the perfect location in central New York but tucked away from the craziness of Times Square. The rooms are of a good size for central New York and are very well appointed with Dyson hairdryers, Nespresso Coffee machines and nice toiletries. We were so pleased that we chose this hotel for our first trip to New York and would definitely come back.
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My
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Love it , I will be back very kid friendly hotel, best customer service
Randy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Family stay with 4 and 6 year old. Staff were fantastic and accommodating. Kids enjoyed the housekeeping delivery by robot.
Doug
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The location of this hotel was perfect for us. You are right off of Bryant Park and about a block from Times Square. The restaurant and bar downstairs was great as well! The staff was friendly and helpful, room was clean and comfortable, and the ease to get to the subway or catch a cab all made this a wonderful place to stay!
Naama
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We had a great time at the Luma! the team was prompt and professional! Warmly recommend
Kaitlyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The staff at Luma are so friendly and helpful.
Lauren
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved staying at Luma! Very very quiet and spacious rooms with 2 King beds. Will recommend and would stay again!
Sophia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I liked how the hotel was close to Bryant park, shopping, subway, and restaurants. It is centrally located and the staff was great.
Number of reviews per page
20
40