9.4
Exceptional
From 303 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Traveler Reviews Kannawaen

Number of reviews per page
20
40
Top reviews
Ying
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Strongly recommend
Wonseok
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

소라칸(6층)에서 바라보는 벳부의 전경이 인상깊게 남았다. 생각했던거보다 넓은 방에 여닫이 문으로 나눠져있는 다다미방도 좋았다. 실내와 실외에 있는 욕탕은 사용하기에 편했지만, 한가지 아쉬운것은 온천수가 미리 받아져 있다는거…사용할때 직접 받아서 하는 시스템이면 더 좋았을거라 생각한다. 그리고 실외는 많은 나무들로 모기가 좀 많았지만 부슬부슬 내리는 비를 맞으면서 따뜻한 온천물에 앉아서 자연과 어우러지는 기분은 넘 좋았다. 우리는 이틀을 묵어서 각기 다른 조식과 석식을 예약했었고 아주 대 만족, 코스마다 제공되는 양이 적어서 좀 걱정했는데, 풀코스를 다 먹은후 배부른 포만감에 정성이 담긴 직원들의 서비스가 좋았다. 풀코스 마사지도 좋았고, 전체적인 호텔 분위기나 제공되는 서비스로 그리고 주변에 있는 유명 온천을 도보로 구경하기에 호텔 위치도 좋았고, 편하게 쉬고 즐긴 온천 여행이였다.
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Stephen
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Absolutely
Rickey
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Western breakfast could have been better.
mikaela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We stayed in the Sakura room, it was absolutely amazing! We arrived before check in and the staff kindly took our bags and held them for a few hours while we explored the surrounding area (it is right next to the hells of Beppu). The room was very clean and spacious with a private indoor and outdoor onsen as well as a beautiful garden with its own cherry blossom tree. The hotel provides you with everything you need for a relaxing onsen experience! Would definitely stay here again.
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Mark
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Lovely ryokan. Excellent fixed-course meals (both Japanese and western). As with most traditional Japanese inns, there is little flexibility when it comes to their set ways (such as asking for a cup of coffee with breakfast, when you are only offered tea…can not do). The area surrounding the inn is also quite industrial and unattractive. But it is within easy walking distance of Beppu’s main attraction—the Hells of Beppu hot springs.
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Patnarin
icon-Leisure
Leisure
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

My favorite hotel ever!!!!!
TIANYU
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The food is ok, but overpriced. The Onsen is far from the room, the way to the Onsen could be cold in the winter. Staff and service are just ok, not to a level that can match the price they charged. There are still constructions ongoing, you can smell fresh paint in some area.
Verified traveler
4.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Service was terrible, patchy and staff was not attentive. Food was subpar for the price paid and way below expectation. In fact, of all our travels throughout Japan - this , unfortunately, has to be the only place where food and service has fallen off the cliff! The only saving grace was that location was superb.
Woh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Just next to tourist attraction area, 5 hells out of the 7 hells within walkable distance. But there’s no frequent shuttle to Beppu station except reservation for check in and check out only.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

perfect! thank you
Luke Kay Kiat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The Ryokan was very nice and huge. There is a balcony to with a very nice view. The food was good and the room comes with indoor and outdoor private onsen which is very good for those who enjoy privacy and does not want to go to public bath.
Eunji
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

The onsen was absolutely great, with beautiful view of Beppu. The room was very spacious and quiet. The hotel staff is overall friendly. Teppan dinner was great (though the Wagyu steak was a bit too greasy for me), and breakfast was also nice.
Yun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

.
Ken
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Great hotel from which to enjoy the Beppu onsen experience. A little dated in places but modernized and well maintained. Staff excellent.
Seow Chim
8.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

view from room is lovely. The room onsen is nice, also the public onsen is very large and good. Foodwise the Kaiseki was so so, with big amount of food.
JJ
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Best hotel with hot spring in your room and public baths too. The views are amazing. The food is gourmet. They made accommodations for special diets. The rooms in sorakan had a traditional feel but all modern and updated. They had a shuttle option from the main train station to the hotel which was super convenient. They are located directly in the middle of the popular sightseeing area for the jigokumeguri. So it was all walkable!
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Alvin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

We enjoyed ourselves very much. The room was spacious, clean annd tidy, and had all the amenities. The high view overlooking the sea was amazing. Everything we needed was taken care of. Dinner and Breakfast was very sumptuous. Highly recommended!
Kok How Patrick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Me and my family had a wonderful stay at this luxurious hotel. The room even exceeded our expectations. Everything was clean and well-maintained and hotel staff was extremely welcoming, kind and polite and we felt like honored guests the whole time. We could even see the Kamado Jigoku from our bedroom window and from our garden, we also had a great view of the city and was greeted with an extremely beautiful sunrise each morning! The cuisine dinners we had at the restaurants were also fantastic and one of the best we had in Japan! We cannot praise this hotel enough and highly recommend it to anyone who is seeking to visit Beppu and its neighboring towns and cities.
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June
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The staff was very welcoming and helpful.
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