This is a hotel with real character. Built as a civic building in 1905, the hotel owner totally renovated the guest rooms but retained the beautiful interiors along the corridors, in the restaurant, etc. In the guest rooms, there is a rarity -- lots of electrical outlets! Also, as this building was built solid, guest rooms are quiet -- you hear nothing from the next room. All the staff (check in, restaurant, cleaners) were very helpful and pleasant. I would stay here again.

excellent hotel and staff all friendly especially out waitress Mel who went above and beyond many thanks for a lovely stay

Greater location in Dunham, parking overnight was £20 but not highlighted when booking and limited Hotel was good but waited over 30mins for room to be ready on a 15:00 check in, not ideal. Got 2 drinks for free but inconvenient as we had plans. Breakfast was best part of stay. Would probably look elsewhere next time but I'd expect no inconvenience if went back.

A converted old building of council offices to a hotel. Stained glass windows, parquet flooring, wide corridors and nice bedrooms. Big ensuite and comfortable bed.

We were very impressed with the Indigo, such a beautiful building, renovated to a super high standard. Our room was spacious, bathroom facilities amazing and excellent facilities. Breakfast was varied and hearty in a lovely environment. We also used the lower ground coffee shop. They were so friendly and helpful.

Lovely hotel

I forgot what they call it when there’s a gem within a gem; I think the term is inclusion. In any case Durham itself as a gem, and this hotel feels like the best of the charming character of Durham distilled into a building that’s at once historical, and yet completely full of modern convenience.

Lovely hotel room, nice furnishings and decor. Staff were very helpful at breakfast with gluten free options being taken care of. Hotel building itself was stunning - especially bar and restaurant.

Unfortunately on the morning we were due to leave my husband hurt his back and couldn't travel. I phoned and explained the situation asking if we could rearrange but was flatly refused and was told I should have let them know the day before !

Great rooms and a fabulous restaurant onsite but also surrounded by shops and pubs/restaurants. Staff were all lovely.

I'm picky, but I could find nothing to criticise here. Fantastic room, bed, breakfast, service

Always a pleasure to return to this hotel. Friendly staff and lovely rooms. Each one seems to be different but comfortable. The hotel layout is a bit quirky but all part of the charm

Great experience. The staff at reception are very accommodating and friendly from check in to check out. Room was great and be was comfortable. Only down side the bathroom was a wet room and when in the shower the water overflowed eree

This is my third stay at the Indigo and it did not disappoint. My daughter is a U.S. student at Durham and so we love the proximity to her college and the town. The staff is very helpful and accommodating, and the property is clean. The bar and restaurant are both good as is the cafe in the lobby. The Indigo is my hotel of choice when in Durham and I highly recommend it!

Quirty hotel, previously and old council building so still retaining some interesting features. Lovely staff, great ameities. Great sleep and lovely breakfast. Central location for Durham towncentre.

Fun

Great facilties and the staff are so friendly and helpful! A pleasure to stay there and would highly recommend

Classic hotel. Good location. Well run.

Great breakfast room, gorgeous bathroom, lovely staff in every area.

Very nice place, staff all friendly and welcoming. Very comfortanle