Traveler Reviews Staybridge Suites NIAGARA-ON-THE-LAKE by IHG, an IHG Hotel
Number of reviews per page
20
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40
Top reviews
Elaine
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Amazing hotel! Was like staying in an apartment with a full kitchen. Incredibly clean and staff were both professional and kind. Breakfast, which was great, was an added bonus. Outside amenities include barbq’s and firepits. Will definitely stay here again!
Gloria
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lovely hotel, gigantic rooms! Good breakfast.
Dwain
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Breakfast facillity
Ritchel
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We had the best experience there!
Nancy
Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Location thought it was closer to the old town
Alyssa
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Comfortable stay, quiet location, though close to great shopping and dining locations.
Jeremy
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Management staff were rude to us - Accused us of stealing breakfast from the Staybridge hotel when we were fully entitled to the breakfast.
The manager assumed that we were staying at the Holiday Inn (which apparently does not include breakfast) while I was talking to a lady at the front desk. Well, guess what? There was no agent at the Staybridge front desk so I had no option! The hotels are connected inside so it's very strange.
I had to argue with them for 10 minutes to get an apology. Paying customers deserve much much better than this clown service. My advice is to avoid this hotel for your own mental sanity.
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Stephen
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We stayed here a few years ago, and returned this year, pretty much the same, rooms were reasonably clean, bed was a little uncomfortable, but our overall stay was satisfactory
Kim
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
We stayed here because its dog friendly and was close to the outlet mall. The room was nice, and comfortable. Great location and lots of areas for dog to relieve himself. The breakfast wasnt great but it was nice to have.
Carole
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beautiful room.
Christopher
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very impressed both with the room and the amenities. Staff was very friendly and professional - would definitely come back.
Verified traveler
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Everything was superb!!
Amanda
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Stuff was great. Room and hotel were very nice and clean. Breakfast was a hot with lots of options. I would stay there again.
Mackenzie
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
👍
Varun
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is an amazing Property. The rooms are simply fantastic
Constance
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great hotel with nice rooms and amenities. Also a very comfortable bed. The staff was very friendly and responsive to questions. I would stay here again.
Obafemi
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Had a wonderful time with the family. Breakfast options exceeded the regular standard of a hotel’s free breakfast.
Leigh
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Like: location, rooms with kitchen, breakfast, parking
One downfall: dirty dishes, like really dirty during breakfast. Took them all into kirchen and they cleaned them again.