Staybridge Suites NIAGARA-ON-THE-LAKE by IHG, an IHG Hotel

Explore Staybridge Suites NIAGARA-ON-THE-LAKE by IHG, an IHG Hotel
9.4
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.6

Traveler Reviews Staybridge Suites NIAGARA-ON-THE-LAKE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Elaine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing hotel! Was like staying in an apartment with a full kitchen. Incredibly clean and staff were both professional and kind. Breakfast, which was great, was an added bonus. Outside amenities include barbq’s and firepits. Will definitely stay here again!
Gloria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Lovely hotel, gigantic rooms! Good breakfast.
Dwain
icon-Leisure
Leisure
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast facillity
Ritchel
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had the best experience there!
Nancy
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location thought it was closer to the old town
Alyssa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable stay, quiet location, though close to great shopping and dining locations.
Jeremy
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Management staff were rude to us - Accused us of stealing breakfast from the Staybridge hotel when we were fully entitled to the breakfast. The manager assumed that we were staying at the Holiday Inn (which apparently does not include breakfast) while I was talking to a lady at the front desk. Well, guess what? There was no agent at the Staybridge front desk so I had no option! The hotels are connected inside so it's very strange. I had to argue with them for 10 minutes to get an apology. Paying customers deserve much much better than this clown service. My advice is to avoid this hotel for your own mental sanity.
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Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed here a few years ago, and returned this year, pretty much the same, rooms were reasonably clean, bed was a little uncomfortable, but our overall stay was satisfactory
Kim
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We stayed here because its dog friendly and was close to the outlet mall. The room was nice, and comfortable. Great location and lots of areas for dog to relieve himself. The breakfast wasnt great but it was nice to have.
Carole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful room.
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very impressed both with the room and the amenities. Staff was very friendly and professional - would definitely come back.
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything was superb!!
Amanda
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stuff was great. Room and hotel were very nice and clean. Breakfast was a hot with lots of options. I would stay there again.
Mackenzie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

👍
Varun
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is an amazing Property. The rooms are simply fantastic
Constance
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great hotel with nice rooms and amenities. Also a very comfortable bed. The staff was very friendly and responsive to questions. I would stay here again.
Obafemi
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Had a wonderful time with the family. Breakfast options exceeded the regular standard of a hotel’s free breakfast.
Leigh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Like: location, rooms with kitchen, breakfast, parking One downfall: dirty dishes, like really dirty during breakfast. Took them all into kirchen and they cleaned them again.
Amanda
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall nice stay
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was great all around
Number of reviews per page
20
40