Great location, easy walk into the old city, the room was nice but the balcony had only one chair and no table. On top, one day they cleaned the bird excrement from the facade and made a mess on it. The cleaning crew attempted to enter a few times even though I was in the room and told them I needed privacy :) Definitely not a four star hotel, I would say a bit overpriced but overall I am happy with my stay there. Perhaps they can change the carpets in the rooms and hire more friendly people at the reception... The city is super beautiful...

Nice room, air con didn't work

This hotel is modern on the inside but has the Krakow style on the outside. Breakfasthad a very varied choice. Only a 2km walk to the Town Square. Lots of places to eat and drink , you will not be short on choice. Plenty of cafes for a coffee, pastry, ice cream to rest your feet as there are lots of sites to see. Hotel staff were very helpful before and during our trip. Would highly recommend The Plaza Boutique

Clean and spacious room. Right outside tram stops and only 10 minutes to center.

Lovely relaxing hotel with excellent, friendly and helpful staff. It’s about 30 mins walk into town. Hotel room was spacious, modern and quiet.

Lovely friendly helpful staff. Great breakfast.

Thought the Hotel was really good. Location was close enough to main square and plenty of restaurants nearby. Easy to reach by Trams as well. My only criticism would be that Breakfast could do with some attention. I found parts of the English Breakfast were not hot. Also on our last day it was busy and the self selection items ran out and were not restocked.

Lovely hotel,rooms are clean & modern & very spacious.We had a balcony overlooking looking the small square.Breakfast was great with plenty to choose from & plenty of it. Very modern hotel.Staff very friendly & helpful.Hotel is half an hour's walk to Old town but that didn't bother us as it was nice to walk & have a feel of the city. But if you don't like walking you can catch a tram just outside the hotel which is very cheap.Would definitely stay again

Well positioned for travel around the city, lots to see and do around the hotel. Good size room

Comfortable and convenient and walkable to the centre in 15 minutes

Fabulous hotel within easy walking distance of all the sights. Good sized room with a great shower. Breakfast buffet was excellent with plenty of choice. Staff were very friendly and helpful.

We had a great stay and would happily go again.

Absolutely gorgeous hotel situated by the Vistula river but still within walking distance to Old Town. Would stay again, good value for money. It's a four star hotel because some sheets/carpets/door frames are stained, some paint is peeling, and the gym machine is in need of maintenance. Though the majority of staff aren't fluent in English, they are proficient after patience. An affordable alternative to Copernicus and the like. I don't care where I stay as long as it's not dirty and the staff are friendly enough to say good morning to me.

Great location with easy access to attractions and tram links to other areas of Krakow. Clean, quiet hotel with good service. Will definitely stay there again.

Great small and friendly hotel within a 20min walk of the old town. Comfortable beds powerful hot showers. Clean rooms and reLly good quality breakfast for the money.

Friendly staff and we'll located

The staff at the hotel is friendly and helpful. The rooms are beautiful, and quiet. The servers are great. The food is amazing.

Clean and modern.

Everything was fine

A more pleasant reception experience and welcome would be difficult to find in most other hotels. The reception area was slightly cramped, but there was room for a couple of seats with an outlook on the street. The room was very clean and decently appointed, with a fridge and plenty of storage space. However, I did not have a good night there because I found the bed slightly uncomfortable. The toilet and shower room was larger than I expected. The only problem there was an issue with the water taps, where no matter if you opened the cold or hot tap, very hot water came streaming out. The only way to get water that was less hot (for brushing teeth, for example) was to lower the water stream so it was only a trickle, or use bottled water. The shower, on the other hand, worked perfectly. The breakfast room was the same as the Italian restaurant (currently closed) which adjoins the hotel. A generous and copious breakfast was provided, with a decent choice of tea. The only issue here was that some of the hotplates were not working, so the scrambled eggs, for example, were somewhat cold. Otherwise, a pleasant stay in a welcoming environment.