8.6
Very Good
From 43 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews Aksent Hotel

Number of reviews per page
20
40
Top reviews
Ali Shehzad
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Was a good little stay, rooms were clean, breakfast was good and the hotel was well located to nearby restaurants. Would recommend!
Semih
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel has a great location and is super clean. The staff were very helpful and friendly.
Julia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Very clean room. The service is great! We've arrived at 4am, I contacted the property and the room was ready for us at 4am for a little extra cost. They also arranged a pickup from the airport. We are highly recommending this hotel.
Verified traveler
4.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Old room, stained bedsheets. Stuff was helpful but not super friendly. The worst thing was bed bugs.... I was eaten alive.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Hotel staffs were very much friendly, the breakfast was great. my departure was 5:30 morning, they gave us a meal box in the early morning. Staffs answered my questions sincerely. Good hotel.
DANIEL
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

I love it good price
Lorna
8.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

Spent 2 weeks here over Christmas/New Year. Staff were great....very helpful and friendly. Room on first floor was a bit noisy as over bar/restaurant but as at a time for celebrating you would expect it. Room was comfortable and plenty room as we had a suite. Bathroom always had a smell of smoke....perhaps coming through vent. Just bought an air freshener. Hotel is in good location. Able to walk into centre within 15 minutes.
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Shahram
8.0
/10
Reviewed 319 week(s) ago

Hotels.com verified review

Clean and good horel for a cheap price
Verified traveler
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Good Location, close to train station, Good service, Good Breakfast Will stay there again
BILQUIS
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

Very helpful & friendly staff. Perfect location for family & business travelers.
Mohammad
8.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

Location is good near center Staff and manger very friendly Neared bullding old in alley Hotel is clean
Mohammad
8.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

Location is good near center Staff and manger very friendly Neared bullding old in alley Hotel is clean
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Best place to stay. Location is great, room service is excellent, breakfast delicious... special thanks to all employees who help us with many things. Guys from reception so professional and really friendly. Will stay again and will tell all my friends to keep in mind this hotel. 5 stars!!!
John
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

I really liked this hotel. New (opened in summer 2018), terrific service, very clean, wonderful breakfast -- ask for a room facing the street, as the windows are floor-to-ceiling, and the ceilings are high -- the room gets lots of light. I liked the location, too, walking distance to the old city (or a very inexpensive taxi), but in a 'real', not touristy neighborhood.
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Prakash
8.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

Very good service; always helpful. Clean hotel and rooms. The front desk staff spoke very good English and were very courteous. The designated taxi service was prompt, safe and on schedule. The Wi-Fi service was free; was reliable most of the time. I wish they will keep coffee powder packets in the room. Also, it will be nice to have TV channel listing since there are more than 80 channels, most of which are non-English. Very satisfied.
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Sumit
8.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

This was my second hotel in Baku , location is near from 28 May metro and walk away from. Busy area of fountain square, staff was helpful specially the front desk guy Timur who speak good English as language is a big issue in Azerbaijan as whole , Small and well managed hotel ,
Amos
10.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Overall, we had a great stay at this hotel. We even extended a few more nights. The service at this hotel is great. The staff at the front desk and the restaurant really went out of their way to make us feel welcome and to help us. The room was as advertised. The A/C and WiFi worked perfectly. I would recommend this hotel to anyone.
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Oleg
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Everything was really good
Andrew
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Clean cozy rooms. Food at the restaurant below could be improved though.
Pietro
6.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

Non è stata un'esperienza proprio esaltante. Prenotato per due distinti soggiorni anticipatamente nella stessa settimana. Nella prima occasione aprendo la sala colazione alle 8 del mattino (orario molto comodo direi) mi era stata proposta una luch box dovendo prendere un treno di mattina presto. Mi era sembrato un gesto carino. Peccato che al mattino successivo nessuno sapesse nulla di questa iniziativa per cui ho fatto colazione pagandola per la seconda volta presso la stazione. Ritorno a Baku in questo hotel verso le 23 di pochi giorni dopo. Il receptionist mi dice candidamente che non solo non esiste la mia prenotazione che peraltro avevo verificato alcuni giorni prima con un suo collega ma che in hotel non ci sono più camere libere. Faccio vedere la copia stampata dell'hotel con l'indicazione che la camera era stata pure pagata in anticipo. Non basta. Il receptionist mi chiede pure copia del pagamento per giustificare l'inconveniente. Faccio i salti mortali a quell'ora per recuperare i dati del pagamento per fortuna riuscendoci dando modo loro di farsi tutta una serie di foto della documentazione. A quel punto il receptionist fa una serie di telefonate e pensate un po'... Magicamente spunta una stanza. Insonorizzazione sconosciuta. Doccia che perdeva acqua allagando il bagno (comunicato alla reception per agevolare i clienti successivi), copriwater rotto. Colazione appena sufficiente.
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