Awful. I was at this property in August and the air conditioning in my room was broken and the room stayed hot, humid and smelling of must. I notified the front desk Vincent who assured me maintenance would resolve the issue. When I returned later that evening the room was still hot. Again I went to the front desk, spoke with Jason who stated there were no other rooms available and maintenance would fix the air. Maintenance came could not fix the air, said the rooms were without air conditioning as well. Maintenance guy brought up a noisy fan with a sound decibel like a jet engine. Was informed by hotel manager Kim that I need to request a refund through Expedia. Absurd experience

Close to subway stations and nice conditions.

Excellent

This is close to FIT and everything we needed to drop our daughter at college. The lobby is comfortable including a patio with covered seating. Free bottled water, coffee in the room, Kevin Murphy products and reasonable rooms for luggage despite it being in NY. Front desk was so easy and accommodating.

The bed was super comfy. Live Jazz on Thursday night was amazing! Complementary bottled water, popcorn, and signature cocktails! It was fantastic!

Great staff, made for a super stay. Well located hotel and quiet.

Super cute and comfortable. Good area.

Great location for visiting most sites.

It was amazing very accomadating and exciting place people are polite and roof top party is amazing would definitely go there again

The hotel was great and the staff were excellent.

First time exploring the Chelsea area & the location of this hotel was perfect! I was worried about the club next door on a Saturday night, but honestly we forgot all about because it was actually quiet.

The A/C was not working

Excellent service and stay. Out twin bed room was a good size for NYC. The hotel was close to the subway and tourist events. It was our first time and it won't be our last.

Great location…walking distance to everything including multiple subway lines.

Good location, rooms

Nice hotel and good rooms

I loved that is very close to everything.

elevators took at least 5-10 minutes

Everything from check-in to the room experience was exceptional!

Even though I stated I didn’t want housekeeping at check in, they still tried to come into my room to clean. Why ask if the choice isn’t respected?