Stayed one night at Puri Saron Baruna for 3 people, including breakfast. This was the first time in my life I've stayed anywhere and received the following response: The package is for 3 people, but two beds are shared, and breakfast remains for 3 people. After insisting, as it was already late in the day for early check-in, I left my child behind, and my wife and I had to leave first. At around 9 PM, we learned that there were only two beds in the room. We were then told that it was true there were three people, but the beds had to be shared between two. After much insistence and anger, the extra bed was finally delivered, and it was already getting late. In this case, I was truly disappointed by the treatment from reception. The hotel room facilities were clearly in need of replacement or repair. The door handle wobbled up and down, the clogged sink had to be pryed open to drain, and the overhead shower head suddenly fell off while my wife was taking a shower. Luckily, she didn't hit her head. Furthermore, there's no curtain in the shower area, so the water overflowed out of what should have been a dry area. It's recommended to install a curtain to prevent danger to the outside. The location is quite good, as the beach is behind it. The breakfast menu was quite tasty, and although limited, it was sufficient. The main thing is that the reception needs to be more professional. Why would someone book a room for three people and be told to share two beds? It's a bit more logical, especially after a long night of being tired. In the long term, it needs a lot of maintenance and rejuvenation. It's a shame if these two things aren't addressed, as the location is quite good and the breakfast is also good. Therefore, I can only give it 2 stars.

One of the staff at the breakfast restaurant always shows grumpy face to me and my family, like she doesn't like us in to be there or maybe underestimating. And one of the staff next to my table was shouting to another staff, she was asking to her colleague about doing clear up, but she shouted from far distance. Which is shocked me by shouting like that. If I could say I might be one of loyal guest, I always choose to stay at this hotel since I was a kid because of the services. But this time it's very disappointing, after many years and several stay at these hotel, I decide not come back to this hotel again.

I spent 1 night here. It was good, the room was clean, and the staff was very helpful. My daughter loved the swimming pool; there are 2 separated swimming pools. I asked them to make a surprise at the bed for my daughter’s birthday, and they gave us more than we expected. They made a birthday cake by the towel, and my daughter was so happy. We love staying at the Puri Saron.

The hotel view is directly in front of the beach, there is a jogging track, and there is a place to relax while looking at the beach

The hotel staff is very friendly, the hotel is quite clean, the breakfast is sufficient.

Stay at Puri Saron Baruna Beach Cottages, ok.

The location is good, clean with the environment and direct view of Lovina Beach

Family friendly hotel, beach view and very close to the main highway Singaraja - Gilimanuk

Good access. Good service. Good facilities.

The location is right on the beach, the place is also quite neat and clean.

The hotel staff is fast response and friendly... The surrounding atmosphere is comfortable.

The cleanliness and space of the room is good, the staff is very friendly... The children are hopeful... Very nice...

Nice hotel, comfortable, close to the beach, complete facilities.

The reception staff were friendly and gave me a welcome drink even though check-in was at 12 midnight.

the food is standard...not very varied. the road into the hotel area is dark.

Lovina beachfront hotel, service is also friendly. Very good

Everything was great. I highly recommend this hotel if you come to Lovina.

Very relaxing beachfront hotel, beautiful view, good cleanliness, good breakfast, adequate service.

The room is ok and clean, but the hotel is very dark at night.

The room is really comfortable, clean and the staff are very friendly, especially the newcomers. The location is very easy to find and the view is very nice. Thank you for your friendliness. The hotel is highly recommended for staying in Lovina.