Dear Ms. F*a, Warm regards, Novotel Lampung Thank you for your positive rating and review. We are very glad that you were satisfied with the cleanliness of our room, the friendliness of our staff and the variety and taste of our breakfast menu. These reviews mean a lot to us and encourage all our team to continue improving the quality of our services. We look forward to welcoming you back to Novotel Lampung in the future. Best regards, Alien Syahri, General Manager, Novotel Lampung

Dear Sir/Madam, Warm regards, Novotel Lampung Thank you for your wonderful review. We are so glad that you were satisfied with the cleanliness and amenities of our rooms, as well as the friendly service provided by Rama and Sasa at the front desk. We are also so glad to know that the sea view and our food made a great impression throughout your stay. Reviews like these mean a lot to us and it encourages us to continue delivering the best experiences to all our guests. We do hope to welcome you back to Novotel Lampung in the future. Best regards, Alien Syahri, General Manager Novotel Lampung

Dear Mr. D*i, Warm regards from Novotel Lampung! Thank you very much for your positive review and interesting recommendations! We are very pleased that you enjoyed your stay at Novotel Lampung and we are also very pleased to know that our convenient location makes it easy for you to explore the surrounding area. Thank you for your trust and multiple stays with us. We truly appreciate it. We do hope to welcome you back again and provide you with an equally wonderful experience. Best regards, Sikit Budierso General Manager Novotel Lampung

Dear Mr. Muhhamad A.A., On behalf of Novotel Lambun, we would like to extend our warmest greetings to you! Thank you for your positive review and perfect score! We are delighted to hear that you were satisfied with the cleanliness of our room, the friendly service of our receptionists and the well-equipped fitness center. We are also delighted that you enjoyed the comfort and beautiful view during your stay. We would also like to thank Sasa and Rama for the compliments. Our team is always committed to providing you with high quality service, and your continued support will be the driving force for us to further improve our services. We look forward to welcoming you back to Novotel Lambun for both business and leisure. Thank you! Sigit Budiarso, General Manager Novotel Lambun

Dear Mr. Ahmad F., Warm regards from Novotel Lampung! Thank you for choosing Novotel Lampung and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our facilities and our team's services. Your positive feedback is an important driving force for us to continuously improve our service quality and provide a memorable stay experience for all our guests. We look forward to welcoming you back to Novotel Lampung on your next visit. Best regards, Sigit Budierso, General Manager Novotel Lampung

Dear Mr. Teten H.R., Warmest regards from Novotel Lampung! Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the cleanliness and comfort of our room, the beautiful sea view and the friendliness of our receptionists. Your compliments are our motivation to continue to provide the best service and create memorable guest experiences. We look forward to welcoming you back to Novotel Lampung on your next visit. Best regards, Sigit Budierso, General Manager Novotel Lampung

Dear Ms. A*ke, Warm regards from Novotel Lampung! Thank you for choosing Novotel Lampung and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our comfortable rooms, delicious food and stunning sea views, which are the hallmarks of our hotel. We would like to thank Mas Rama for his warm welcome and attentiveness throughout your stay. Your positive comments are the driving force behind us to continue providing the best possible experience to all our guests. We look forward to welcoming you back to Novotel Lampung soon. Best regards, Sigit Budiarso, General Manager, Novotel Lampung

Dear Mr/Ms Dwi A. A., Best regards from Novotel Lampung! Thank you for choosing Novotel Lampung as your accommodation choice and for giving us a positive rating and review. We are very pleased that you were satisfied with the cleanliness of our room and the friendliness of our staff, especially Santika and Rama. Your comments are a driving force for us to continue striving to provide the best service to all our guests. We hope to welcome you back soon. Best regards, Sigit Budierso General Manager Novotel Lampung

Dear M*D, Best regards from Novotel Lampung! Thank you for your excellent review and rating. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back to Novotel Lampung soon! Best regards, Sigit Budierso, General Manager Novotel Lampung

Dear Ms. Amilia D., Best regards from Novotel Lampung! Thank you for your positive review and excellent rating during your business trip with us. We are pleased to hear that Rama's services impressed you. We will forward this gratitude to you directly as a token of our appreciation for your dedication. We look forward to welcoming you back to Novotel Lampung, whether for business or leisure. Best regards, Sigit Budiarso, General Manager, Novotel Lampung

Dear Ms. Vega F., Thank you for sharing your wonderful stay at Novotel Lampung and for your wonderful review. We are delighted to hear that you enjoyed your stay in the Double Side View room, especially room 7021, which offers beautiful views of the sea and mountains. This combination of views is a favorite among many guests, and we are delighted that this room was able to create a special moment for you. We also appreciate your appreciation for the food, room cleanliness, and toilet. Your 10/10 rating means a lot to us and the entire team! We are happy to be able to fulfill your request for a small decoration on the toilet mirror, because for us, even small details are important for guest comfort. It's a shame you didn't have the chance to try our gym facilities, but hopefully on your next visit, you can fully enjoy them. Once again, thank you for your trust. We look forward to welcoming you back for an even more enjoyable staycation at Novotel Lampung. Best regards, Sigit Budiarso, General Manager, Novotel Lampung

Dear Mr. David R., Thank you for taking the time to share your experience during your stay at Novotel Lampung. We greatly appreciate any feedback, especially from a loyal guest like you. We apologize for any inconvenience you experienced, particularly regarding the service from our front desk staff on the evening of September 23rd. Their unresponsiveness and lack of empathy certainly do not reflect the high standards of service we uphold at Novotel. Your feedback will be taken seriously and we will ensure that it will be used for evaluation and internal guidance for future improvements. Regarding your request for food storage, we also apologize for the limited space in our main refrigerator at the time. Due to capacity, we were only able to provide space in the freezer section. Nevertheless, we strive to ensure the best possible care for your belongings. For your information, each room is equipped with a minibar refrigerator that can be used to store personal food or drinks during your stay. Once again, we thank you for your attention and feedback. We sincerely hope to have the opportunity to welcome you back again in the future for a more enjoyable and fulfilling experience. Sincerely, Sigit Budiarso, General Manager, Novotel Lampung

Dear Mr. David R., Thank you for taking the time to share your review of your stay at Novotel Lampung. We appreciate any feedback, especially from loyal guests like you. We apologize for any inconvenience you experienced, particularly regarding the service provided by our front desk team. We understand the importance of being proactive in meeting guest needs, and this feedback will inform our internal evaluation and development efforts to ensure our service is more responsive and guest-oriented in the future. Regarding your request for food storage, we also apologize for the limited space in our main refrigerator at the time. Due to capacity, we were only able to provide space in the freezer. Nevertheless, we strive to ensure your belongings are well taken care of. We would also like to inform you that each room is equipped with an in-room minibar refrigerator that can be used to store personal food or beverages during your stay. We appreciate your attention and feedback, and we look forward to welcoming you back with even better service that meets your expectations. Sincerely, Sigit Budiarso, General Manager, Novotel Lampung

Dear Mr./Ms. a*i, Thank you for choosing Novotel Lampung and taking the time to leave us a review. We are pleased to know that the check-in process was smooth and that our security team was able to provide you with the assistance you needed. We have also noted your feedback regarding the hotel's location for evaluation and additional information for our future guests. We hope to welcome you back again in the future and provide you with a more memorable stay. Best regards, Sigit Budiarso, General Manager, Novotel Lampung

Dear Mr./Ms. d*i, Thank you for choosing Novotel Lampung and for your positive review. We are pleased to know that the friendly service from our team made a good impression during your stay. We look forward to welcoming you back in the future. Sincerely, Sigit Budiarso, General Manager, Novotel Lampung

Dear Mr./Ms. ke*a, Thank you for choosing Novotel Lampung and for your positive review. We are pleased to know that you felt comfortable with the cleanliness of the hotel, the spaciousness of the rooms, and the quality of the food we serve. This feedback motivates us to continue providing the best service. We look forward to your next visit! Sincerely, Sigit Budiarso, General Manager, Novotel Lampung

Dear Ms. Febby, Thank you for taking the time to share your pleasant experience during your stay at Novotel Lampung. We are very pleased to know that you were satisfied with the cleanliness of the room, the completeness of the facilities, and the friendliness and assistance from Rama and Sasa. Your comments motivate us to continue providing the best service to all our guests. We look forward to your next visit to Novotel Lampung. Sincerely, Sigit Budiarso, General Manager, Novotel Lampung

Dear Guest v***i, Thank you for your review and rating of Novotel Lampung. We are glad to hear that you had a good overall experience during your stay with us. We also appreciate your feedback regarding the limited variety of breakfast options. Please rest assured that we are taking this into consideration to improve our menu selection and better satisfy our guests. We look forward to welcoming you back and providing an even better experience on your next visit. Best regards, Sigit Budiarso General Manager Novotel Lampung

Dear Mr. Siswanto D.R., Thank you for choosing Novotel Lampung as your accommodation for your beloved pediatrician's oath ceremony. It was an honor for us to be a small part of this precious moment. We hope you and your family felt comfortable during your stay, and we extend our congratulations on your son/daughter's extraordinary achievement. We look forward to welcoming you again in the future, whether for family events or other travels. Sincerely, Sigit Budiarso, General Manager, Novotel Lampung

Dear Ms. Liza A., Thank you for choosing Novotel Lampung for your recent business trip and for taking the time to share your positive review. We are delighted to hear that you enjoyed your stay, especially the cleanliness and comfort of the room, the beautiful ocean view, and the overall ambiance. Your kind mention of Rama is truly appreciated, we will be sure to pass along your gratitude to him. We look forward to welcoming you back on your next visit, whether for business or leisure. Warm regards, Sigit Budiarso General Manager Novotel Lampung