Very good hotel with great food comfortable beds big room with excellent sea views and the staff are very nice and friendly.

Very nice hotel, nice staff, well maintained, clean, spacious bedroom, nice shower, very good gym, very good breakfast. Only negative point is regarding the limited spaces at parking.

Easy to get to from the airport. Room not ready until 3pm check in but were able to use facilities. Rooms good size and comfortable. Cleaning does not happen by default, you have to request it by filling in a piece of paper and returning it to reception. You can put the sign that says please clean my room outside your door, and the cleaners will just walk past anyway and ignore it. This is done for environmental reasons they say. If you phone reception they refuse to have your room cleaned that day and tell you to fill in the paperwork. The animation team had a good selection of things on but were very hard to get hold of, for example you needed to ask them to unlock the go carts… but they were busy face painting, so lots of activities could not be done even when advertised as only two people could help you. The mini golf is one hole and a net. The outdoor gym equipment was partially broken. The table football machine was chargeable and cost you for every goal. The library had nothing for children. The food was excellent, both breakfast and dinner. Allergens were mislabelled at least twice and moved about whilst food was already being served though. Lovely view from our balcony, and Madeira is a beautiful place.

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Beach access is great, high quality buffet and overall a great family hotel option.

Lovely hotel and near a couple of nice restaurants, local supermarket, fuel station etc. Safe for kids and really relaxed environment

Great option for families

This is a beautiful property, set up on a cliff overlooking the ocean, and just a 5 or so minute walk along nice coastal paved pathways to the Ponte de Piedade. The main hotel is nice, the pools are large, and the sand pool is unique and was a lot of fun for our kids. A few pros and cons based on our stay in one of the two bedroom family studios. Pros: - Unit had a full kitchenette which made cooking possible, which was important because there are not many dining options other than the hotel (expensive) around that area - Unit had washer and dryer - Blackout roller shades everywhere (although we didin't discover until the last day 😣) - Nice L'Occitane toiletries - Proximity to Ponte de Piedade and the coastal trails - Proximity to a local beach, except it is a nudist beach so go with caution Cons: - Not much around the hotel itself. Lagos is a 20 minute drive away - The apartment could use a restock in the kitchen. We didn't have 4 of anything including drinking classes, but made do with a mixture of glasses and coffee mugs. - Very windy up on the cliff vs down in other towns that are more beachfront areas. Made it too cool to really lay out much - Pools were cold. In combo with the wind they were hardly usable, even by our kids. - Hot tub wasn't even bath water warm Overall it was a nice stay and we enjoyed it. Not sure it would qualify as a five star hotel compared to US five star hotels, but definitely nice and kid friendly without feeling like a kids camp.

We had a lovely time at the hotel. Particularly enjoyed the table tennis and pool. If we had known how great the hotel is we would have booked a longer stay!

Lovely room with two bedrooms which gave us all enough space, including the huge private outdoor space. Breakfast buffet was great, only niggle was the fact there were too few umbrellas for the loungers by the pool, which was a shame as there were as no mad dash for loungers and enough to go around. Access to the sauna and steam room were a great bonus, plenty of places to eat out within a 10 minute walk from the hotel,

Wonderful place

Hôtel parfait à l’écart du centre mais près de toutes les commodités. Les installations pour les familles, incluant le gym sont extraordinaires! Grandes chambres bien équipées.

We loved our time at this hotel! The breakfast was so good! I loved the hashbrowns. The front desk was always super helpful! The indoor and outdoor pool were amazing! We were so impressed!

This was the best hotel we’ve ever stayed in. The room was spacious and had a beautiful view of the ocean right from the window. When we arrived, the children were greeted with lovely welcome gifts, which made the experience even more special. Breakfast was varied and delicious, with plenty of options to choose from. The outdoor saltwater pool had a very comfortable temperature, and the nearby hot-water Jacuzzi was a perfect place to relax. There’s also a warm indoor pool inside the hotel, ideal for children and great for any weather. If I ever dreamed of coming back to Madeira, it would definitely be to this hotel. It offers a peaceful, relaxing atmosphere

The property was in a very convenient location to get to restaurants in the town, and to attractions in the area. Breakfast buffet was great. The weather wasn’t very cooperative, so we did not have a chance to enjoy the pool. Air conditioning didn’t work well.

I've found this place a bit average on the cleaning. It's a family place, the area is lovely with some extra dining options as the internal restaurant is very limited with a buffet only overcrowded. I'd suggest them to train the staff to become a bit more welcoming and helpful. We enjoyed the evening entertainment and the highlight was the magician show for kids and aduts

Lovely hotel. Good location. Great staff. Buffet was good quality. Rooms were spacious.

We had great time. Perfect for families. Good options for food, the gym was great!

Stayed here for an early flight lovely clean hotel unfortunately was quite noisy so would reccomend asking for a room away from the disco if you want to get a good nights sleep also the air conditioning didn't work so was pretty hot in the room some instructions would be welcome on how to set to cold. The conceirge did not have ear plugs available either. Would highly reccomend though despite the issues.

It was a nice quite property with an amazing view of the ocean. The hotel has its own shuttle service that can take you to Funchal but also across the street is public bus that is more frequent. Close by is also a swimming area as well as snorkeling equipment rental that you could get to jump in the ocean. The property has nice clean pools, sauna, spa and hammam which we really enjoy.