Check-in we were asked for a deposit (in cash) for the tv remote(!) & 2 pool towels 30€. When we reached the room we realised that we would have to pay a deposit AND a charge to use the room safe (we did not use as I had already had to pay a charge to withdraw cash). We were told that rooms would NOT be cleaned on a daily basis. We were provided with a map to get to our room which included having to carry heavy suitcases downstairs - no assistance was offered or a ‘suitcase friendly’ route suggested (there were ramps available). Our balcony overlooked ground which was unbuilt on, quiet we thought until the circus tent a few hundred meters away started its two shows a day - we were not made aware of at any point. We were unable to enjoy sitting out on our balcony as the guests on the ground floor smoked outside frequently which also caused us to keep our room doors closed. Food: We paid for one evening meal 18€ each and there was a limited selection and poor value for money. Breakfast was good but lacked a wider selection of fruit and cereals. We felt the room was tatty in areas, the bed fabric was torn underneath and a bar broken, there was a cigarette burn the fridge leaked and the railings were rusty. The pool areas were nice, some maintenance required in areas where tiles were falling off and a broken floor flight which could be a trip hazard. When we checked out the desk attendant was more interested in chatting to his colleague than wanting to help us - very rude.