Hotel Alux Cancun

Explore Hotel Alux Cancun
7.0
Pleasant
From 98 reviews
Cleanliness

7.2

Room Comfort

7.0

Location

8.0

Service and Facilites

7.0

Traveler Reviews Hotel Alux Cancun

Number of reviews per page
20
40
Top reviews
carlos
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

There are no dining options on the property, but there are plenty of local food options nearby. there is no microwave or refrigerator
Phetnikone
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We arrived at 11:30pm in Cancun airport and reached the hotel front door by 12:10am. No one at front desk. We can see thru the locked door. We called 2-3 times, no one pick up phone. But there was someone behind us doing a midnight delivery. He was able to text front desk and 10 minutes later a lady came to open door and check us in. If there was no delivery guy there, we would have not got in. The delivery guy had the lady cellphone #. We have front desk number. We can hear the phone rings when we call hotel.
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John
6.0
/10
Reviewed 95 week(s) ago

Hotels.com verified review

Very noisey. we expected some noise but this was over the top. Location is great though. Absolutely no english spoken!
Eugene
icon-Leisure
Leisure
6.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Older property which needs updating. No amenities, and the furnishings are old. Took a long time for the water to heat up in the shower. Air conditioning works but not well. Strong smell of cleaning products. Had to pay in cash. Only positive thing is that it is near the bus station and will do for overnight.
Robbie
icon-Leisure
Leisure
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Very convenient location only meters away from the ADO bus station. Can’t beat the price and the staff was very friendly and attentive. Hot water and a fully air conditioned room is necessary in a humid place like Cancun.
Lourdes
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

The Hotel is located at convenient place around transportation specially ADO and shopping places. The only thing it wasn't too much hot water.
Yolanda
icon-Leisure
Leisure
4.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

The room is large and clean. Overall it was a good deal. Served its purpose. I have a bad knee and I was on the second floor and there is no elevator.
Bobbie
icon-Leisure
Leisure
6.0
/10
Reviewed 216 week(s) ago

Expedia Group verified review

Best thing about this property is location next to ADO bus terminal, so very convenient if Cancun isn’t your destination but you need to overnight before continuing your journey by bus.
Verified traveler
8.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

AC was good but place was very noisy and they charge a different price dfrom the one offered in cheaptickets site
Glicelle
8.0
/10
Reviewed 314 week(s) ago

Hotels.com verified review

Staff from day and evening were friendly, they're tried to help as much as they can. And they clean our room everyday, gave fresh towels and made beds. It's just I had to log on to wifi everytime. But everything was good! Easy access to most of we needed by the time we stayed! Superb Service!
Susan
8.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

Hotel is convenient, only one block from the ADO bus station. Area is OK but not exactly central. Hotel is comfortable, but probably not geared to foreigners since the large TV had absolutely no channels in English so was useless for me and the Wi-Fi kept dropping out. Staff is friendly and helpful.
glen
8.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

Adequate close to bus station
Verified traveler
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 359 week(s) ago

Expedia Group verified review

The receptionist was very helpful. Hotel is central, close to the bus station.
Verified traveler
10.0
/10
Reviewed 360 week(s) ago

Hotels.com verified review

Great location right next to the bus station. I recommend staying here if you are looking for a very good budget hotel. Friendly staff and a good-sized room.
Roberto
10.0
/10
Reviewed 380 week(s) ago

Hotels.com verified review

Nice place to stay one night, insecticide smell is not a good sign on a hotel
Verified traveler
6.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

I am not a 5 star guy I'm a traveller TravelCheapWithPete.com
Erik
6.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Needed a place to stay before we flew out in the morning. Bed and air conditioning. Block away from the ADO bus station. You get what you pay for. Staff was friendly and helpful.
Yucateco
4.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

The hotel was just ok, but the staff was not friendly at all. A big plus, and really the only one, is that this hotel is near the ADO bus station, a two minutes walk from it; and also it has places to it nearby.
Ewa H.
8.0
/10
Reviewed 509 week(s) ago

Expedia Group verified review

Very nice hotel in Mexican neighbourhood with a good place to eat opposite . Handy to be close to the bus station and a supermarket . Clean rooms with hot water .There is water for free to fill up the bottles . Really happy there .
Verified traveler
6.0
/10
Reviewed 547 week(s) ago

Hotels.com verified review

They overcharged me even with the hotels.com reservation. I stayed there before and it is a half block to the bus station so it is very convenient. Just don't leave your room late at night because it is a rough neighborhood. For some reAson you had to pay in pesos when you got there. hotels.com didn't or wouldn't take the card. Strange
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Number of reviews per page
20
40