Pomelotel Patra Kuningan Jakarta
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Overall Ratings & Reviews Pomelotel Patra Kuningan Jakarta
Traveloka (4,405)
Other sources (28)
8.3
Very Good
From 4,405 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.3
Meal
8.1
Location
8.4
Service and Facilites
8.3
People often mention about Pomelotel Patra Kuningan Jakarta
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Staff Friendliness (13)
Ambiance (12)
Bedroom (12)
Surroundings (11)
Bathroom (9)
Family Friendly (8)
Room Space (8)
Hotel Area (8)
Wifi (7)
Check-in/out Time (7)
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Traveler Reviews Pomelotel Patra Kuningan Jakarta
Number of reviews per page
20
40
Customer reviews
A***a
8.5
/10
Reviewed 3 week(s) ago
Comfortable, fragrant, strategic not far from the destination
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C***n
Staycation
10.0
/10
Reviewed 6 week(s) ago
It's really good, I've stayed here twice. The staff is friendly and helpful. The hotel and room are clean, the AC cools quickly, and there are no small insects. The breakfast is good, everything is good!
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T***k
9.3
/10
Reviewed 7 week(s) ago
The hotel service and comfort are good and the hotel is clean
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M***h
Business
9.7
/10
Reviewed 15 week(s) ago
Check-in was very easy, and the service was excellent. The staff were very friendly. Highly recommended for business stays.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Sir/Madam, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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e***o
Business
10.0
/10
Reviewed 29 week(s) ago
Great, you will definitely feel at home because the place is very comfortable
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Accommodation's Reply
21 May 2025
Warmest greetings from Pomelotel Management. Thank you for visiting Pomelotel and taking the time to give your review of our hotel. We will use your review as a trigger for us to improve the quality of our services. We look forward to your return to Pomelotel.
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JW
Johann W.
Business
10.0
/10
Reviewed 35 week(s) ago
Great hotel in the middle of the city with beautiful scenery.
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Johan, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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RP
Rahmat P. I.
9.4
/10
Reviewed 41 week(s) ago
The atmosphere is calm. Not noisy. The staff are friendly too.
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Accommodation's Reply
13 Mar 2025
Warmest greetings from Pomelotel Management. Thank you for visiting Pomelotel and taking the time to give your review of our hotel. We apologize for the inconvenience you experienced when you visited our Hotel. We will convey your review to Management and find the best solution to improve the quality of our services and facilities. We hope to see Mr. Rahmat again at Pomelotel with better services and facilities.
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RP
Rahmat P. I.
Transit
9.4
/10
Reviewed 43 week(s) ago
Everything is clean, the bed is comfortable. The staff is nice. The area is quiet and good for resting.
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Rahmat, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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dede k.
Leisure
9.4
/10
Reviewed 47 week(s) ago
The environment is very calm, the hotel room is also quite spacious and clean, the staff's hustle and bustle deserves a thumbs up especially Mbak Salsa at the reception (fast and responsive and very helpful). The parking lot is spacious and safe.
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3 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Dede, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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SS
Slamet S.
10.0
/10
Reviewed 48 week(s) ago
Green location in the middle of Jakarta city, very suitable for morning exercise.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr. Slamet, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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H***o
9.7
/10
Reviewed 48 week(s) ago
The hotel staff was very friendly during the check-in process.
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1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Sir/Madam, Thank you so much for your wonderful review! We are so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon. Best regards, Pomelotel Management.
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I***a
8.4
/10
Reviewed 52 week(s) ago
The room smells of paint so it's stuffy, the pool is dirty. Overall it's good except for that.
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Accommodation's Reply
26 Sep 2025
Dear Sir/Madam, We are very sorry to hear that your experience at Pomelotel did not meet your expectations. We understand your disappointment regarding the room's paint-smelling odor that made your breathing difficult. We apologize for the inconvenience. We have passed your feedback on to the relevant team for immediate action and to ensure this does not happen again. We hope you will give us another opportunity to demonstrate our true standards of service. Sincerely, Pomelotel Management.
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S***t
8.2
/10
Reviewed 54 week(s) ago
Overall ok. Easy check in check out. Clean room. Wifi is okay, not many TV channels
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2 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Sir/Madam, We are very sorry to hear that your experience at Pomelotel did not meet your expectations. We understand your disappointment regarding the limited selection of TV channels. We apologize for the inconvenience you experienced. We have passed your feedback on to the relevant team for immediate action and to ensure this does not happen again. We hope you will give us another opportunity to demonstrate our true service standards. Sincerely, Pomelotel Management.
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A***y
10.0
/10
Reviewed 55 week(s) ago
Everything is good, I'd like to recommend to y'll for stat here
1 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear M/Mrs
Thank you so much for your wonderful review! We're so glad you enjoyed your stay at Pomelotel. We look forward to welcoming you back soon.
Best regards,
Pomelotel
k***o
Business
10.0
/10
Reviewed 56 week(s) ago
Put exhaust fan in the main room is a solution for a smoking room, good hotel for a business trip. Mantap
2 people find it helpful
Accommodation's Reply
26 Sep 2025
Dear Mr./Mrs.
We are very sorry to hear that your experience at Pomelotel did not meet your expectations. We understand your disappointment regarding the smell in smoking room. We apologize for the inconvenience you experienced. We have passed your feedback on to the relevant team for immediate action and to ensure this does not happen again.
We hope you will give us another opportunity to demonstrate our true standards of service.
Sincerely,
Pomelotel
D***i
Leisure
8.5
/10
Reviewed 67 week(s) ago
For the cleanliness of the room, it's top, HK really cleans it very often, it's maintained & maintained, the only thing lacking is the AC, checked often, yesterday it was an error but it's still on. Then the suggestion is to add a shower in the closet/in the bathroom to make it more comfortable🥹 next time I go to Jakarta, I want to stop by here again, hopefully in the future there will be many improvements & upgrades ❤.
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3 people find it helpful
Accommodation's Reply
19 Aug 2024
Warmest greetings from Pomelotel Management. Thank you for visiting Pomelotel and taking the time to give your review of our hotel. We apologize for any inconvenience you experienced while visiting our Hotel. We will convey your review to Management and find the best solution to improve the quality of our services and facilities. We hope to see you again at Pomelotel with better services and facilities.
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F***y
8.8
/10
Reviewed 67 week(s) ago
Standard hotel size according to price.
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Accommodation's Reply
19 Aug 2024
Warmest greetings from Pomelotel Management. Thank you for visiting Pomelotel and taking the time to give your review of our hotel. We will use your review as a trigger for us to improve the quality of our services. We look forward to your return to Pomelotel.
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DP
Diko P.
Business
8.5
/10
Reviewed 69 week(s) ago
Thanks. Thank you. Okay Okay. Great.
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Accommodation's Reply
12 Aug 2024
Warmest greetings from Pomelotel Management. Thank you for visiting Pomelotel and taking the time to give your review of our hotel. We will use your review as a trigger for us to improve the quality of our services. We look forward to welcoming Mr. Diko back to Pomelotel.
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Endang F.
Business
9.4
/10
Reviewed 70 week(s) ago
Recommended Hotel to stay in Jakarta. Clean and maintained sanitation.
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1 people find it helpful
Accommodation's Reply
31 Jul 2024
Warmest greetings from Pomelotel Management. Thank you for visiting Pomelotel and taking the time to provide your review of our hotel. We will use your review as our trigger to improve the quality of our service. We look forward to your return visit to Pomelotel.
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RM
Rina M.
8.5
/10
Reviewed 73 week(s) ago
Satisfying stay at Pomelotel. Service ok, staff friendly and cooperative.
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2 people find it helpful
Accommodation's Reply
08 Jul 2024
Warmest greetings from Pomelotel Management. Thank you for visiting Pomelotel and taking the time to provide your review of our hotel. We will use your review as our trigger to improve the quality of our service. We look forward to your return visit to Pomelotel.
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Number of reviews per page
20
40
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