The rooms were large and comfortable. The air conditioning in our room was not able to keep it cool inside. Despite staff repeatedly telling us it was working. The setup for the air conditioning is odd as well. We had to leave the curtains open to have air conditioning. Not the most pleasant way to sleep. Also staff was very good at night. However the lady we dealt with both mornings was very rude and unhelpful. Would be a great place in the winter if you did not require a cool room.

Good location

Nice rooms. Great customer care! Very close to the lake, restaurants, Zürich HB station.

Checked in so early. This hotel is spotless. Reception was overwhelming accommodating.

The staff was really friendly and let us check in early and leave our luggage after check out. The room was nice with a mini fridge, comfortable beds and great air conditioning. It was nice to have the shuttle close by, so getting around the city was easy. The only issue we had was with the shower, the water seemed to get really hot and then cold.

Super nice hotel!

The hotel is near to a tram stop. The room was cozy. Very friendly.

Everything was OK, but the dates I was in the hotel were quite hot. I couldn’t activate AC in the room, apparently it’s operated by remote which wasn’t in the room. After my complain the maid gave me the remote and guess what AC still was blowing the hot air and wasn’t working anyway. I checked the AC by the next room and it was fine. Regardless for all my trouble they just said sorry and didn't offer any compensation. The rest was fine and breakfasts were quite good.

DONT BOOK HERE! No A/C!!! Just for 1 night and couldn’t sleep because of the heat, the room specifically said it had air conditioning. The air conditioner is behind the curtains so we have to leave them open, they know the Ac doesn’t work so they have ventilators in the room that do nothing for summer in Europe. Went to talk to the manager at 630am I plead for them to check on my room, told them my kids were sleeping naked because of the heat, and he responded “I sleep naked at my house too”. Don’t know how they have such a big score (probably friends and robots doing their reviews) , not friendly staff and nothing positive to say about it!!!!

Pretty basic room. Some of the linens seemed a bit dirty, or at best, stained. TV channels were odd…one of few places where you had 98 channels and BBC Newsworld wasn’t one of them. It was also a bit noisy. Otherwise, I guess it met the basic requirements.,.but barely.

Our original room was very small and pokey with no fridge. We had booked 5nights so even tho alot of time would be spent outside the room, it was still not nice coming home to a room you couldn't swing a cat in. Margi was wonderful and found us another room at the same price which was so more spacious and came with a fridge...bonus!! Rooms are not airconditioned but in May we didn't really need it. We just opened the window to let in some fresh air when needed. Breakfast was pretty good, however, not cheap. There are a couple of cafes up to the left on the main road that have a lovely selection and much cheaper. The number 3 tram is also not far from hotel, up the left on the main road which takes you to central station and back. There are also little swiss chocolates provided on the receptionist's desk....yummo! Big shout out, and gold star, to Mafgie for all her help during our 5 day stay. She was a gem and always wore a smile!! Totally enjoyed our stay!

Very nice hotel and easy to get to Zurich city center from.

Staff are accommodating, rooms are clean

The room was spacious for our family of 4. No complaints

I had an amazing experience here!!!

Great no frills place to stay. We had a family of 4 and stayed in a room that had a king bed and 2 twin beds. The room was very warm, cozy, clean and comfortable. The train is only 3 minute walk so it makes it very easy to get around Zürich without difficulty. You will need to buy your train tickets as the hotel stay does not include train passes like some hotels in Zurich. The room had a microwave and refrigerator. They also provided plates, cups and bowls. Read the information about the hotel when you arrive as there is a lot of great information. They also have a drop off laundry service that is only 12 CHF per load or you can pay to do laundry yourself. This is an amazing affordable service I wish I knew about earlier in our stay. I would definitely recommend this hotel and would definitely stay here again.

Wonderfully comfortable and clean and staff were accomodating with being able to check in as early as possible and check out an hour later.

The rooms were very large and well set up.

The hotel was in a convenient area close to a tram line. It was clean and the staff were very nice. We were able to store our luggage on the day we arrived and the day we departed which was very convenient. It was not fancy but it provided everything we needed for our family to have a comfortable stay. I recommend this hotel.

Excellent stay. Would definitely recommend!