Lots of locals attempting to take advantage of the tourists. No reflection on the property.

We loved everything about our Riad visit. It was our first in a Riad and it exceeded our expectations. From our welcome tea to our evening dinner we were pampered. Our tour left before breakfast started so they made us a box breakfast to take on our tour

Beautiful interior and such a great breakfast.

Lovely authentic place that takes you back to olden days. The staff super friendly and very helpful

It was amazing experience. Also the Zainab who did the massage after Hammam is really good. Worker Yusuf was really helpful and caring.

We loved this place with some minor improvements. The rooms are beautiful. And the service was good. It will be much better if the kitchen team takes the time to clean the salt and pepper shakers after each service. Simple to do. Twice we had the salt shaker stained with eggs from prior use. Also, customers and employees are allowed to smoke in the foyer, and you can smell it in the bedrooms. Would be nice to only people smoke at the rooftop. For customers who don’t smoke, it is hard to handle the smell.

The service at the riad was very courteous and exceptional. We were greeted with tea and cookies while we waited for our luggage to be carried to our rooms and we were escorted to a nearby riad in the medina where we had a superb Moroccan meal in a beautiful atmosphere.

They told me free private parking on the phone. At the place, they told me there is no private parking. But you can put your car with my friend. He has a private parking. And after arguing the riad told me the gonna pay for my parking. So the next day some owner of the parking told me: the parking is paid but pay me more. So i feel unsafe and i payd him. After an hour i take me car. Another guy told me to pay. I told him everything is paid. He was jelling at me en told me that i am not a real man but a woman. And at first he didnt want let me go.

We enjoyed staying here in Fes! It’s basically a 25 minute walk to to the new town to go to the mall and it’s about 10-15 minutes into the heart of the Medina! Breakfast was great, staff was helpful and we enjoyed our time there!

The staff are very attentive, and willing to go out of their way to accommodate our needs during the stay!

This gem of a riad located in the old city is a good find. It’s unexpectedly situated in a neighborhood that’s undescript until you walk into the front door of the riad....what a pleasant surprise. A large spacious area decorated with lots of colorful traditional pillows and furniture. As you wonder the riad, you will find a roof top terrance and lots of nooks to relax or read. The young staff was very prompt, helpful and accommodating. At one point in the late evening, my guide came to pick me up to retrieve my lost luggage at the airport. I found him breaking bread with roughly six of the young staff. They were so kind to also invite me to enjoy the wonderful and tasty tagine that was prepared by one of them. The only downside I would express is that it’s not walking distance to the attractions and taxis are not readily available to just hop in. I would definitely recommend this place for authenticity, clean rooms and nice staff.

Beautiful hotel -- ornate courtyard with high ceilings, pool, and terrace overlooking the city. Well-located within the medina with a 10 minute walk to the blue gates. Service was great, and the breakfast was superb -- you have your choice of where to eat, and an incredible selection of food. Additionally, the hotel offers spa services -- massages much cheaper than anything you'll find in Europe/US, and quality was fine. Only complaints were that the mattresses were a little hard (though this seemed to be true at every hotel we stayed at in morocco), and (since we were there in december) the hotel room got a little too cold for our tastes at night. But these were very minor, and I would definitely stay at this hotel again if I came to Fez.

A nice place to stay but a little trick for parking. We met 4 wired guys to block our way in a narrow alley and forced us to parking in their parking lot. We called the manager coming out to solve this issue and paid 50DH for one night parking.

Overall a pleasant stay but some small issues with check in and tour booking process. The riad itself is beautiful inside and the room was great, but make sure you get one of the suites. Pickup from the airport did not go smoothly, one man had our name on a paper but brought us outside to wait for a different car. And when booking a tour make sure to confirm it is what you want as we got signed up for a car tour when we wanted a walking tour of the medina. Food was extremely expensive for the quality you get.

Staff was warm & welcoming. Riad is beautiful! Location is close to restaurants & shopping.

Amazing staff, Mehdi helped us feel very welcome as if the Riad was our home. The place is beautiful beyond words

Gorgeous tile work, great service, and quite comfortable. Not a modern hotel, but perfect if you prefer unique beauty to modern blandness. The common area was splendid and the service was both friendly and efficient - one felt like a Prince a thousand years ago. The room was comfortable but European-hotel small. The hotel is very conveniently located - a 1-minute walk to a taxi stand, and only a 10-minute walk to the heart of the souk.

Wonderfull Place!!!!! very nice Arquitecture and service, Inside the Medina,

We stayed at this beautiful Riad for 2 nights. Everything was perfect. At check-in we were greeted with cookies and Moroccan tea while we filled out paperwork and our luggage was taken to our room. We arrived later than expected due to a delay in our flight and ordered a delicious dinner. Room was huge and more than enough space for our family (traveling with two kids). We took our breakfast on the roof top terrace each morning so we could watch to sunrise over Fez. Entire staff was extremely helpful and welcoming.

The decor in the riad is impressive, all the little objects and details are exquisite. The room is good, an electric fan for keeping the air fresh, just the shower was either too hot or too cold. We arrived the Riad at late night, staff was friendly and helpful to help to check-in. Breakfast is standard moroccan riad style, pancake, moroccan bread, jam and eggs, juice and coffee.