Ok.

All was great

Extremely helpful and friendly check in, very accommodating and helped us to sort parking, early breakfast and rooms nearby each other. Rooms were very clean and comfy. Wouldn’t hesitate to stay here again.

..........

Locality, food, service and parking was extremely reasonable and made my stay relaxed. I was central to shopping centers and close to the airport. I didn’t need the rental car. The perfect spot to be in Heraklion.

The hotel is a good basic hotel, nothing fancy but has everything you need. The hotel is close to everything: shopping, restaurants, the harbor. The ladies at check in/out were super efficient and helpful. Parking lot was right next to the hotel and very reasonable at 9 euros/night for valet parking. The room we stayed in was spacious and modern but a bit too dark (more lighting needed in the far corners). Even though the room was clean, the darkness made it feel otherwise. Good options for breakfast.

Hotel has a great location. It’s in the heart of old town. The instructions on how to find it and where to park are very poor. They basically need to say go to the central Parkade and we are up the escalator from there. Instead, you get a bunch of explanation about how much it cost for parking which isn’t helpful. But the largest deterrent for me was that we checked in a little later on a day when it was 40°C in the room was stifling. You can only turn the air-conditioning down to 20. If you turn it down more, it doesn’t work and shut down the system. Clearly, this is about saving money rather than taking care of guests and their needs. Despite having the air-conditioning on for two hours, it was still over 23° in the room. It was late at night and they said I could move to another room. I was exhausted and this wasn’t going to happen. What made more sense was to cool the room before your guest arrive. I would stay at this hotel again if the temperature was moderate, and now that I know where to go to get into the hotel. If it’s going to be a hot summer day find somewhere better to stay where you can actually get some sleep.

Very central and parking available

Hotel was in a great location. Service at front desk friendly and efficient. Room was a good size and very modern. Definitely a great choice when visiting Heraklion.

Excellent accommodations - clean, eco-friendly, great shower and spacious for my family of four. Highly recommended!

Great spot and great location

Amazing service..

Central location and close to the port. The room is subpar and the bathroom is poorly ventilated and everything feels a little grimy.

Super helpful, friendly staff. Convenient location. Nice breakfast. Very comfortable and modern rooms.

Spent one night here on our trip to Crete. Great hotel, very well located. Staff were wonderful, room clean, overall an excellent experience!

good location, we were upgraded to a suite, huge but not functional (no hooks to hang towel or clothes in the shower area, no door between bedroom & bathroom) decent breakfast

Hotel was very accommodating. Very central to both the port and the city center. Easy walk to shops and restaurants. Comfortable and the staff was very friendly. The AC was a little touch and go, but managed.

Excelent all around

Very close of the downtown

located in main downtown area, close to restaurants, shopping. museum and ports all of which are within walking distance. The staff are very attentive and kind.