Tuve una muy buena experiencia. Solo que el piso a veces tenia mucho polvo y la puerta del baño estaba dañada. El personal es excelente, el desayuno es muy rico, lugar muy seguro. No recomiendo caminar hasta provenza a pies pues el camino es oscuro y solitario. Pero en Uber llegas muy rapido.

Hotel Staff are friendly and helpful. I would recommend that you download Google translator if you are not good with speaking Spanish. Breakfast was enough to satisfy the average person and the chef will cook any of the typical breakfast food like an omelette. One small elevator that everyone has to ride including house keeping so hopefully no more than five ppl will need to go to their rooms at once. I really hope the elevator never need service because walking up several flights will make anyone upset. Room 702 had a broken window latch, which prevented the window from closing. It had a stay cracked the 1 night I spent in the room before the manager offer to change my room. Lobby has music but lacks the inviting vibe. Maybe redecorating the lobby would give it a welcoming vibe. During my stay they closed off dinning area for a special private event for a soccer team. They also closed it another day for a kids bday party. No iron, spotty wifi in Lobby area (which you will need to request at check in the wifi password because they do not volunteer to give it to you) Very Clean Place, in a nice location that's near everything I wanted to see. 5 to 10 minutes cab ride everywhere that we needed to go. With the exception of the airport.

Overall vgood and

I really love this place more than I expected. It’s not super luxurious at all and very basic but it’s maintained in a way that makes you feel like you’re in a higher Class Hotel. The staff also make you feel like you’re in a higher Class Hotel at least for me that’s how I was treated. I can imagine if a foreigner comes in feeling entitled, they may not have the same experience. The room was very clean and the towels were super fresh. The gym is very very minimal but a good space to work out.

This Hotel is definitely walking distance to Provenza and restaurants but I highly suggest you Uber to places. You’ll be around very steep hills if you are walking be ready for a workout. Other than that this hotel charges around $20 for a pass to bring a single guest to your room.

Me gusto la localidad, llegas a lugares caminando! Muy limpio y su personal excelente!

Service was great, staff was super friendly and always ready to help or very attentive. One negative thing that I would say it’s very close to the Main Street but on an up hill. So you have to walk up, for some that like walking shouldn’t be a problem but me I don’t . lol but staff and hotel superb !

Everything was i spect.Good service and the employes was ver nice and Kindle

I would like to rate 10 stars to the staff, Camilo, Vanessa, Andres, Marcela and Danilo. They went above and beyond to make our stay memorable. I loved that breakfast was included. I would have enjoyed a hot tub on the property though after coming back from a long day of excursions, but I would definitely stay here again. Thank you very much

Amazing staff, the location is very ideal. Must stay and visit MEDELLIN!!!

Very nice quiet small property, good location, very friendly staff ready to assist you in any way they can. They only thing I had a problem with was the wifi. It was very weak and kept dropping constantly. If it wasn't for that I would give 5 stars all around. Recommended for sure!

The location is unique .... nice and quiet for a good sleep, with great staff ready to assist you. Provenza (Happiest area in Medellin) is only a 8-10 min walk, enough distance to keep the noise away. Definitely a nice place.

Everything was nice,a lot of places to eat near the hotel and you can walk to restaurant and shops around,I felt save all the time and the employees were nice too.

Nice hotel and friendly staff

Todo estuvo bien

Overall good stay. Good location on the hill 5 minutes walk to the restaurants, coffee shops in the area. Clean hotel. Good Breakfast and Very good service.

This hotel is very nice and clean. The people working the front desk were very nice. There was a bit of a language barrier, however I was able to book a great tour pretty last minute thanks to them. The bummer was the breakfast staff. They were pretty rude, would ask for your room number even if they knew you were staying there. They ran out of coffee two mornings in a row and acted like I was crazy for wanting some at 8 a.m.?? The location was also a huge downfall after staying much closer to the centro. It is a bit of an uphill walk after a night out, and pretty dark and quiet for medellin :(

Nice place clean and the people is very proffessional and happy with the lomas 10

Mr Felipe Restrepo TERRIBLE welcoming & engagement with Bad attitude and unwilling to help or make our stay pleasant. Fortunately, mr. Didier Montoya did. He was very nice, professional, kind and helpful. Things you expect to receive from a hotel staff. We had to switch rooms because of an issue with the AC and the blow dry but of course mr Montoya made de arrangements.

I had a terrible experience staying at that hotel. I found two cockroaches in my room. The front reception told me that I needed to speak to their boss. But, the boss refused to speak to me about it. Instead, when I waited for him to arrive, he never did, and instead called the police to escort me out of the building. I never caused any kind of commotion to warrant that type of treatment. There are many other hotels on this site with the same or better value. Epic, Dann Carlton, Park Royale (sp?) are all better choices.