Hi there, Thank you for sharing your feedback with us. We are truly sorry to hear that you found the bed uncomfortable during your stay. We understand how important a good night's rest is, and we regret that we fell short of your expectations in this area. We hope to have the opportunity to provide you with a much more comfortable experience in the future. Warmest regards, Kimberly (Marketing Manager)

Hi there, Thank you for your lovely review! We are so pleased to hear that we are your favourite hotel and that you found the accommodations to be both clean and comfortable. We appreciate you choosing us and look forward to welcoming your family back for another great stay! Warm regards, Kimberly (Marketing Manager)

Hi there, Thank you for providing your feedback following your stay. We are glad to hear the positive aspects of your stay. However, we sincerely apologise that you found dust on your luggage. This is not the standard we strived for and we are truly sorry for this oversight. We will address this with our team to ensure this does not occur again. We appreciate you choosing us and hope to welcome you back again. Warm regards, Kimberly (Marketing Manager)

Hi there, Thank you for your enthusiastic and wonderful feedback! We are absolutely thrilled to hear that you had an overall positive experience with us. We truly look forward to welcoming you back! Warm regards, Kimberly (Marketing Manager)

Hi there, Thank you for sharing your kind review! We're glad to hear you enjoyed our service, and we hope to welcome you back again next time! Kind regards, Maureen Marketing Coordinator

Hi there, Thank you for providing your feedback. We are truly sorry to hear that you found the hotel staff unfriendly. Providing warm and welcoming service is a core priority for us, and we sincerely apologise that we fell short during your arrival experience. We will be reviewing this with our management to ensure our check-in process is consistently friendly and efficient. We appreciate you choosing us and hope that, despite this experience, we can welcome you back again soon. Warm regards, Kimberly (Marketing Manager)

Hi there, Thank you for sharing your kind review! We're glad to hear you enjoyed your experience with us, and we hope to welcome you back again next time! Kind regards, Maureen Infante Marketing Coordinator

Hi there, Thank you for your feedback! We are delighted to hear that you appreciated our hotel and that your room was clean and comfortable. We do note your comment that the room was small. Our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space, and we always strive for full transparency by accurately detailing the room dimensions and features across all of our booking channels. While we understand this concept may not suit everyone's preferences, we appreciate you choosing us and hope to welcome you back again. Warm regards, Kimberly (Marketing Manager)

Hi there, Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you found us a very comfortable hotel and that you plan to stay here again when you go to Singapore. We look forward to welcoming you back! Warm regards, Kimberly (Marketing Manager)

Hi there, Thank you for providing your feedback regarding your recent stay. We are pleased to hear that the location is great and that you found it very easy to go to any places. We are also glad you found the room clean. Regarding the room size, our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space, and we always strive for full transparency by accurately detailing the room dimensions and features across all of our booking channels. While we understand this concept may not suit everyone's preferences, we appreciate you choosing us. We sincerely apologise that our staff forgot to deliver the fresh towels when you asked. This lack of follow-through is unacceptable, and we will address this with our team to ensure all guest requests are logged and completed promptly. We are also sorry that you could hear the noise quite clearly at night. We regret that noise transfer impacted your ability to rest, and we are looking into ways to minimise noise in our cabins to ensure a peaceful environment. We appreciate you choosing us and thank you for your feedback. Warm regards, Kimberly (Marketing Manager)

Hi there, Thank you for your wonderful feedback! We are delighted to hear that you found our hotel very nice and comfortable. It is great that you also highlighted our complete and clean facilities. We appreciate you choosing us and hope to welcome you back again soon. Warm regards, Kimberly (Marketing Manager)

Hi there, Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience. It's fantastic that you found all the hotel staff very friendly and very helpful. We are also pleased that you enjoyed our perfect location close to the malls and restaurants. We appreciate you choosing us and hope to welcome you back again soon. Warm regards, Kimberly (Marketing Manager)

Hi there, Thank you for sharing your review! We're glad to hear you enjoyed your experience with us, and we hope to welcome you back again next time! Kind regards, Maureen Infante Marketing Coordinator

Hi there, Thank you for sharing your review! We're glad to hear you enjoyed our convenient location, and we hope to welcome you back again next time! Kind regards, Maureen Infante Marketing Coordinator

Hi there, Thank you for sharing your review! We're glad to hear you enjoyed our convenient location, and we hope to welcome you back again next time! Kind regards, Maureen Infante Marketing Coordinator

Hi there, Thank you for sharing your review! We're glad to hear you enjoyed our convenient location and found it a value for money. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time! Kind regards, Maureen Infante Marketing Coordinator

Hi there, Thank you for sharing your review! While our rooms are compact, we're glad to hear you enjoyed your experience with us. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time! Kind regards, Maureen Infante Marketing Coordinator

Hi Hengky S., Thank you for sharing your review! We're glad to hear you enjoyed the comfortable bed and bathroom view. We hope you had a pleasant stay overall, and we look forward to welcoming you back again next time! Kind regards, Maureen Infante Marketing Coordinator

Hi there, Thank you for sharing your review! We're glad to hear you enjoyed your experience with us, and we hope to welcome you back again next time! Kind regards, Maureen Infante Marketing Coordinator

Hi there, Thank you for your feedback! We are delighted to hear that you had a positive experience and found our team to be incredibly welcoming and attentive throughout your visit. It is fantastic that you enjoyed your spacious, clean, and well-equipped room, the great variety at the breakfast buffet, and our convenient location close to all the local attractions. We appreciate your high recommendation and hope to welcome you back again very soon. Warm regards, Kimberly (Marketing Manager)