Resort was friendly and clean. The pools were nice. The beds are extremely hard and not comfortable to sleep on and the mixed alcohol options are extremely limited. The shower was very small and difficult to move around in. There was a lot of loud kids outside in the early morning which makes it hard for people to sleep who have jetlag.

Wonderful setting and staff

Very basic room

Hotel was in perfect location

Staff in particular christina was amazing. Very friendly very helpful. Anything you were unsure of , places to visit she advised and was never wrong. Only thing we noticed that was a little off putting was that the change over of staff were quite frequent with no form of pattern. Was hoping to see christina before we left but never managed too.

Property was great and spacious with playground for children. Food was good especially the breakfast and staff offered good service Two elements for improvement: 1. Parking space, only a few parking spots available to park 2. No elevator or bell boy to help with luggage’s , could be a problem for older people, no cares either.

Even if our staying was very short, we enjoyed every minute of it. Next time we'll come prepared for a longer break. Excellent service overall!

This place is incredible for families! It has 2 big play areas, indoor and outdoor pools and eating areas. The food is very good and the service was excellent. The staff went above and beyond.

Great place. Staff was so accommodating when I arrived late in the night. Thank you, it is a beautiful spot

Very nice young lady at the reception. She went out of her way to accommodate us

This is a great place for families. So many awesome activities are available for families. Our little kids loved it. Wish we could have stayed a few extra days.Hard liquor and easily accessible snacks in the room are nice, but within reach of little children is not a very good idea. Free and easy parking is great. The breakfast is excellent.

We wished our whole road trip had lodgings this nice.

Nice atmosphere and decorations, improper stuff service in restaurant. Insufficient sleeping facilities for the 2 out of our 4 family members

Cornel is one of the waiters staffing the restaurant for several years and is absolutely great, always paying attention to the customer needs. Highly recommend the place, we keep going back year after year.

High quality service, very professional staff and overall you don't feel like going home. I don't remember exactly the name (hope I got it right), but Costel was wonderful, so attentive and happy to help with anything. Our stay was excellent from when we checked in to the check out

very nice hotel, big rooms, close to Brasov. great facility for kids

We really liked the pool, the basketball/football playground, stuff were very nice, hotel is super cozy and great price for all of the above...

The de or and the overall atmosphere is just great, plus, the staff are exceptional.

Booked a deluxe suite, arrived late on the evening and they greeted me by saying they have no rooms left cause they overbooked. Okay, mistakes happen... expect on multiple booking services it seemed they still had rooms left. I had paid already and they (both the clerk and the general manager we called) assured me I'll be refunded promptly and I need nothing in writing from them, things will take care of themselves. Sure... expect they don't reply to the multiple calls/emails from Hotels.com and don't seem to even intend to refund me. How surprising. 5-Star service? No, far from it. What it's worth, the place looked nice, but not nearly as nice as in the pictures. Avoid, there's plenty of better stuff around.

Everything was perfect Very clean rooms Quite location,close to Bran,Rasnov and Brasov . Professional team and high standard of customer service We definitely recomand to everyone to stay here .