I needed to type up some work in the evening but the room was very gloomy due to poor lighting. I had to work in the main hotel lobby. Also there was a kettle and teabags in the room but no coffee. I asked for some but they do not provide coffee in the rooms which I could not understand given that I was in Brazil who are a major coffee producer!!!

All was great

Very nice !!

Excelent option!

Great stay as always.

Good place to stay for thr price. Stuff speak enhlish.

I had higher expectations for this place. Perhaps I was unlucky to get a room that was not super clean and definitely needs some maintenance. Small details like mold in the shower, dirty walls, peeling wallpaper, torn sheets, my towels had a musty odor. I never got the TV to work except for Netflix. I had a king size bed with two small pillows. It looked odd and motel-like. Why can't a 4 star hotel have pillows for a king size bed? The property itself is nice and is in a safe and good location. There's a nice mall across the street, staff was nice and kind as well.

They gave me a key that would not work 3 times in a row.

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Nice property

Great stay in a modern hotel. Across the street from the best mall in Sorocaba.

Definitely recommend

Great hotel with paid parking.

Staff very friendly helped me upgrade to an executive room very swiftly.

Nice new hotel near the mall. Nice breakfast spread in the morning. Good hotel I recommend it.

Property is modern, new and clean. Appreciate minibar and kettle. Iron in room is lacking.

Very good hotel with nice breakfast, restaurant and bar. Lots of restaurants and shops nearby so excellent location.

OK except that the TV did not work. Hotel people tried to fix it without success

Brand new Hotel, very nice to stay and very good breakfast

Nice hotel, staff wasn’t very friendly or helpful. Also charged us extra for breakfast and wouldn’t understand.