The room was uncomfortable, the old room was dirty, moldy, the toilet was dirty, even the toilet pad was dirty and rough (room 727), making it uncomfortable. Breakfast was limited, I didn't get it even though it was only 7 o'clock. The price of mineral water was very expensive. I thought it would be Equivalent, but it turned out to be Crystalline 600 ml. Breakfast using a coupon on the first day was 2, but on the second and third days I only got 1. I will not stay at Pangeran Pekanbaru again. The price does not match the service.

The breakfast is delicious, the hotel staff is friendly, the room is clean and comfortable.

Suitable for staycation with family

The hotel is clean and comfortable, the service is good and friendly

The reception staff was friendly and helpful during check in 👍

The rooms are comfortable and the service is friendly.

Okay, thank you. Good, delicious variety of food.

The rooms are spacious, comfortable, the food is all delicious.

5 star hotel but the food is just B..variety like a 3 star hotel..

The rooms are spacious, clean, the food is delicious.

Thank God. The hotel is clean and comfortable. The staff is friendly. 👍🙏

It was very pleasant, the hotel staff were friendly and the food was delicious.

Clean and friendly service

Everything is OK, only the room wifi keeps disconnecting, the rest is fine.

Ex, cool, like it

For the employees in the restaurant, there is a lack of attention to the guests.

It was so much fun. I hope to come back to Pekanbaru and stay here again.

It's fine, only the AC sound is a little annoying.

The room is nice and spacious, but now the breakfast variety is not as good as before.

The breakfast was less varied, and food refills were a bit late, so guests had to wait to eat their breakfast.