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89 HOTEL

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Overall Ratings & Reviews 89 HOTEL

Traveloka (573)

Other sources (312)

8.5

Very Good

From 573 reviews

Provided by travelers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about 89 HOTEL

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Staff Friendliness (10)

Surroundings (8)

Room Space (8)

Check-in/out Time (7)

Bedroom (7)

Hotel Area (7)

Distance to City Center (6)

Accessibility (6)

Bathroom (6)

Taste (6)

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Traveler Reviews 89 HOTEL

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Customer reviews

Lim

Leisure

9.4

/10

Reviewed 5 week(s) ago

Easy to get around from the hotel

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Accommodation's Reply

23 Oct 2025

Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam

R***a

8.5

/10

Reviewed 5 week(s) ago

Is a very convenient and clean hotel. Will book again when I go to Batam.

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Accommodation's Reply

23 Oct 2025

Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam

L***y

8.5

/10

Reviewed 8 week(s) ago

Everything is good, service is also ok.

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Accommodation's Reply

23 Oct 2025

Dear Valued Guest, Thank you for your positive review! We hope yo welcome you back soon for another fantastic stay> Best regards 89 Hotel Batam

Abdul K. B.

Leisure

9.1

/10

Reviewed 11 week(s) ago

I have been staying at this hotel multiple times, and I have a reason for doing so because of the location and in-house facilities such as the gym and health massage parlor. Breakfast is consistent, and the taste is considered acceptable.

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Accommodation's Reply

23 Oct 2025

Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam

R***a

Business

8.3

/10

Reviewed 19 week(s) ago

It's a nice hotel, clean and comfortable room. Staff friendly.

1 people find it helpful

Accommodation's Reply

23 Oct 2025

Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam

R***a

Business

8.5

/10

Reviewed 19 week(s) ago

It's a nice hotel, clean and comfortable room. Staff friendly.

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Accommodation's Reply

23 Oct 2025

Dear Valued Guest, We truly appreciate your kind words about our hotel. It's our goal to make every guests experience memorable. Best regards, 89 Hotel Batam

L***y

Leisure

6.6

/10

Reviewed 19 week(s) ago

I have ordered/requested a smoking room, but when I checked in I was not responded to.

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Accommodation's Reply

23 Oct 2025

Dear Valued Guest, Thank you for your feedback, We already resolve this issue. Best regards, 89 Hotel Batam

a***l

Staycation

9.4

/10

Reviewed 25 week(s) ago

All good when I stayed in this hotel and nearby with shopping mall and restaurants.

1 people find it helpful

Accommodation's Reply

23 Oct 2025

Dear Valued Guest, Thank you for your positive review! We hope to welcome you back soon. Best regards 89 Hotel Batam

S***n

10.0

/10

Reviewed 27 week(s) ago

clean, comfortable, friendly staff

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Accommodation's Reply

23 Oct 2025

Dear Valued Guest, Thank you for your positive review! We hope to welcome you back soon. Best regards 89 Hotel Batam

A***l

Leisure

6.6

/10

Reviewed 32 week(s) ago

The room I was staying in, the floor carpet was dirty and not properly cleaned. The aircon needs servicing, the room was very warm for many hours. Only during the night does it get a bit better.

1 people find it helpful

Ganesan G. P.

Leisure

10.0

/10

Reviewed 41 week(s) ago

89 Hotel in Batam is one of the best hotels. Their service is excellent, and the staff are friendly and helpful. The breakfast is one of the best. It's within walking distance to Grand Mall, just across the road, and within walking distance to BCS Mall and many good food eateries around the hotel.

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Accommodation's Reply

24 Oct 2025

Dear Valued Guest, Thank you for your feedback about our hotel, we look forward to welcoming you back soon. Best regars, GRO 89 Hotel

T***h

8.5

/10

Reviewed 50 week(s) ago

A very good location with market a short distance behind.

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Accommodation's Reply

24 Oct 2025

Dear Valued Guest, Thank you for your feedback about our hotel, we look forward to welcoming you back soon. Best regars, GRO 89 Hotel

F***a

Leisure

10.0

/10

Reviewed 57 week(s) ago

All the staff are very friendly and polite. I will come back here again if I go to Batam, the access to the city is very easy because the location of the hotel is in the middle of the hotel.

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Accommodation's Reply

02 Nov 2024

Thank you for your rating of our hotel. We greatly appreciate the time you have taken to share your experience and insights during your stay at 89 Hotel. Best regards. 89 Hotel Batam.

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F***a

Leisure

10.0

/10

Reviewed 57 week(s) ago

The hotel staff was very friendly and helped me during check-in.

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1 people find it helpful

Accommodation's Reply

02 Nov 2024

Thank you for your rating of our hotel. We greatly appreciate the time you have taken to share your experience and insights during your stay at 89 Hotel. Best regards. 89 Hotel Batam.

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Natalina W.

Leisure

6.8

/10

Reviewed 61 week(s) ago

I want faster check out but must wait so long. They ask me to sitting in lobby first but my grab came already.

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Nguyen T. M. H.

10.0

/10

Reviewed 62 week(s) ago

Quite good hotel. Only one thing was unlucky when we were there. The hotel was doing some innovation, so it was noisy at noon time when we were resting.

1 people find it helpful

I***m

6.5

/10

Reviewed 67 week(s) ago

The staff are unfriendly, rude, especially Gita, I suggest replacing them, the effect will be the loss of customers, thank you.

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Tengku G. R.

10.0

/10

Reviewed 71 week(s) ago

very good, will stay again.

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Rosli B. J.

8.5

/10

Reviewed 81 week(s) ago

Been there a few times before Covid, enjoying the sauna and hot water and decided to be back. Sadly, they are doing some cleaning to the sauna room. Adding on, the internet Wi-Fi was not that good. Was there to check emails from my laptop but the Wi-Fi is not reachable, so decided to stay somewhere else. Was there for just 1 night.

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Accommodation's Reply

10 May 2024

Dear Guest, We take your concerns seriously and are committed to addressing them to ensure a better experience in the future. Thank you for bringing this to our attention. We sincerely apologize for any discomfort you may have experienced during your stay. Your comfort and satisfaction are of utmost importance to us. If you encounter any issues or inconveniences during your stay, please do not hesitate to reach out to us during your stay, We will assist you promptly and ensure that you have a more enjoyable and pleasant experience. We hope to have the pleasure of welcoming you back to 89 Hotel in the future. Thank you once again for choosing 89 Hotel Batam and for sharing your thoughts with us.

Tengku G. R.

10.0

/10

Reviewed 84 week(s) ago

Very good friendly food is very tasty.

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Accommodation's Reply

10 May 2024

Dear guest We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at 89 Hotel-Batam, we are very pleased to read that you enjoyed your stay and happy staying with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday and this will certainly motivate us to keep up the good work. Your positive comment will be passed on to the team which definitely will motivate them to provide and maintain a better service. Best Regards GRO 89 Hotel Batam

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