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Delonix Hotel Karawang

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Overall Ratings & Reviews Delonix Hotel Karawang

Traveloka (813)

Other sources (55)

8.8

Very Good

From 813 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

8.5

Location

8.7

Service and Facilites

9.1

People often mention about Delonix Hotel Karawang

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Staff Friendliness (40)

Hotel Area (37)

Bedroom (36)

Room Space (34)

Ambiance (33)

Bathroom (33)

Surroundings (32)

Taste (31)

Variety (30)

Family Friendly (29)

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Traveler Reviews Delonix Hotel Karawang

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Customer reviews

D***d

Staycation

8.0

/10

Reviewed 5 day(s) ago

Always love Delonix so much. Happy

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D***d

Staycation

8.0

/10

Reviewed 5 day(s) ago

Love to be here, everything at [PLACE] was incredible

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G***a

Staycation

8.8

/10

Reviewed 6 day(s) ago

If you don't want to deal with the traffic jams in Puncak and Bandung, you can come here. Staying here is also fun, the staff are friendly from check-in to check-out. The restaurant is always asking if you're missing or need anything. Because there are a lot of Japanese people, the breakfast menu is interesting, unlike other hotels. They even have nato and udon. It's really fun, worth trying ☺️

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A***e

Staycation

10.0

/10

Reviewed 2 week(s) ago

Just got back from Japan. Staying at Delonix reminded me of Japan. The toilet in the room is very Japanese. The seat can be adjusted to warm the water, plus a hair dryer. Very sophisticated. The food is delicious, the staff is friendly. This hotel is really cool. I want to come here again. Very satisfied

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1 people find it helpful

A***e

Staycation

10.0

/10

Reviewed 2 week(s) ago

delonix hotel is the best.. the management is very good. very satisfied with the staycation at delonix. one day is not enough.. the ofuro is a must try.. the body immediately relaxes.. light.. the food is all delicious.. this is no longer a five star.. trillions of stars for delonix.. thank you very much.. the hospitality is the best.. highly recommended.

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U***n

Staycation

10.0

/10

Reviewed 3 week(s) ago

It was really nice to stay here.. The room is spacious, clean, the AC is cold, the water is flowing, the Wi-Fi is smooth, the swimming pool is really nice, the gym is also really nice, the equipment is complete and good, the breakfast has many variations plus the staff are very friendly from the beginning when you enter until the restaurant is very friendly.... Next time I will stay here again

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1 people find it helpful

G***r

Staycation

10.0

/10

Reviewed 6 week(s) ago

It's always a pleasure to stay here, and I come here quite often to the point of receiving compliments and fruit🙏😍 Thank you to the staff on duty🩷🩷

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Verified Traveler

Leisure

10.0

/10

Reviewed 8 week(s) ago

The staff are friendly, the facilities are excellent, great hospitality, breakfast is also good.

1 people find it helpful

I***A

Staycation

8.5

/10

Reviewed 9 week(s) ago

Great for family short escape. All the staff so welcoming, kind and helpfull.

1 people find it helpful

Accommodation's Reply

23 Sep 2025

Dear I***A, Thank you for the lovely feedback. We’re delighted Delonix Karawang was a great short family escape and that our team’s warm, helpful service stood out. We look forward to welcoming you back soon. Warm regards, S. Adi Saputra Executive Assistant Manager Delonix Hotel Karawang

Ramitha C. S.

Leisure

9.7

/10

Reviewed 11 week(s) ago

The staff are all friendly and very helpful. Requests are always responded to promptly. Thank you, and I look forward to staying here again.

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1 people find it helpful

Accommodation's Reply

10 Sep 2025

Dear Ramitha C. S., Thank you for the kind words. We’re delighted that our team’s friendliness and prompt response to your requests made your stay enjoyable. We appreciate your intention to return and look forward to welcoming you back to Delonix Hotel Karawang. Warm regards, S. Adi Saputra Executive Assistant Manager

C***a

8.2

/10

Reviewed 12 week(s) ago

I'm a bit disappointed. The price isn't cheap. The TV facilities are still old-fashioned. The food variety is limited and not refilled. At 9 am, many of the stalls were already empty.

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2 people find it helpful

Accommodation's Reply

07 Sep 2025

Dear C***a, Please accept our sincere apologies for the disappointments you experienced, we understand how frustrating this can be. We are reviewing our in-room TV standards and have directed our culinary team to broaden the selection and ensure consistent replenishment throughout breakfast service. Thank you for bringing this to our attention, we hope to restore your confidence on a future stay. Warm regards, S. Adi Saputra Executive Assistant Manager

Widya L.

10.0

/10

Reviewed 13 week(s) ago

awesome!!! thank you Delonix! thank you FO team❤

1 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear Widya L., Thank you for the awesome shout out to Delonix Hotel and our Front Office team! We’ve shared your kind words with them. We look forward to welcoming you back soon. Warm regards, S. Adi Saputra Executive Assistant Manager

T***i

9.4

/10

Reviewed 13 week(s) ago

The hotel staff is very friendly, the best service, comfortable, basically the best

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1 people find it helpful

Accommodation's Reply

27 Aug 2025

Dear T***i, Thank you for the wonderful review. We’re delighted you found our team friendly, the service excellent, and your stay comfortable. Your kind words will be shared with the team. We look forward to welcoming you back to Delonix Hotel Karawang. Warm regards, S. Adi Saputra Executive Assistant Manager

a***r

Staycation

9.7

/10

Reviewed 14 week(s) ago

Comfortable, clean place Excellent facilities Strategic location, not far from the toll exit Overall, okay, but you could improve the breakfast.

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Accommodation's Reply

18 Aug 2025

Dear a***r, Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed our comfortable and clean hotel, excellent facilities, and strategic location close to the toll exit. We look forward to welcoming you back to Delonix Karawang soon. Warm regards, S. Adi Saputra Executive Assistant Manager

p***a

9.4

/10

Reviewed 15 week(s) ago

All staff are friendly, good environment, calm and relaxing place with Japanese style and it's good for a short escape.

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Accommodation's Reply

14 Aug 2025

Dear p***a, Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed our friendly staff, relaxing Japanese-style environment, and calm atmosphere, perfect for a short escape. We look forward to welcoming you back to Delonix Hotel Karawang soon. Warm regards, S. Adi Saputra Executive Assistant Manager

Widya L.

10.0

/10

Reviewed 15 week(s) ago

This is my second time stay at Delonix, and still had an unforgettable stay experience. The FO team was amazing, incredibly responsive and friendly. Clean rooms, delicious food, wheelchair friendly. Ofuro is a must-try!! thank you Delonix, keep up the good work👍👍

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Accommodation's Reply

14 Aug 2025

Dear Widya L, Thank you very much for your wonderful feedback and for choosing Delonix for your return visit! We’re thrilled to hear that you had another unforgettable stay with us and that our Front Office team made a positive impression with their responsiveness and friendliness. We’re also glad you enjoyed our clean rooms, delicious food, and accessible facilities. Thank you for recommending the Ofuro, it’s one of our favorites too! We truly appreciate your support and look forward to welcoming you back for many more memorable stays. Warm regards, S. Adi Saputra Executive Assistant Manager

Y***i

Staycation

9.7

/10

Reviewed 17 week(s) ago

Polite staff, delicious food, clean ofuro, clean and comfortable rooms, no downsides

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Accommodation's Reply

05 Aug 2025

Dear Y***i, Thank you very much for your wonderful feedback! We’re delighted to hear that you enjoyed our polite staff, delicious food, clean Ofuro, and comfortable, spotless rooms. It means a lot to us that your experience was so positive. We look forward to welcoming you back to Delonix Hotel Karawang soon. Warm regards, S. Adi Saputra Executive Assistant Manager

j***l

10.0

/10

Reviewed 19 week(s) ago

Comfortable hotel with excellent facilities and service.

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2 people find it helpful

Accommodation's Reply

21 Jul 2025

Dear j***l, Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed our comfortable hotel, excellent facilities, and great service. We look forward to welcoming you back to Delonix Karawang soon. Warm regards, S. Adi Saputra Executive Assistant Manager

Bhuana L.

Staycation

10.0

/10

Reviewed 20 week(s) ago

The staff is very friendly from check-in to check-out. Got a surprise from the hotel in the form of a greeting card and writing on the room glass as well as free snacks, chocolates, and fruits. For breakfast, there are many variations and it tastes good. Complete facilities. The environment is cool, comfortable, suitable for finding peace, a staycation with family here is very memorable, satisfying, and enjoyable. Thank you and continued success for Delonix.

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1 people find it helpful

Accommodation's Reply

09 Jul 2025

Dear Bhuana L. Thank you very much for your wonderful and detailed feedback! We’re truly delighted to hear that you had such a memorable and satisfying stay with us. It’s great to know you appreciated the warm welcome from check-in to check-out, as well as the special surprises and complimentary treats in your room. We’re also pleased that you enjoyed the variety and taste of our breakfast, the complete facilities, and the comfortable, peaceful environment perfect for a family staycation. Your kind words mean a lot to our entire team. Thank you once again, and we look forward to welcoming you and your family back to Delonix Karawang. Wishing you all the best! Warm regards, S. Adi Saputra Executive Assistant Manager

Dayat I.

Staycation

10.0

/10

Reviewed 20 week(s) ago

The hotel environment has many shady trees, suitable for jogging in the morning, the hotel staff is friendly.

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1 people find it helpful

Accommodation's Reply

09 Jul 2025

Dear Dayat I., Thank you very much for your kind feedback! We’re glad to hear you enjoyed our lush, green surrounding ,perfect for morning jogging and that you found our staff to be friendly. We look forward to welcoming you back to Delonix Karawang soon. Warm regards, S. Adi Saputra Executive Assistant Manager

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