Dear Mr. Hendi, Thank you very much for your positive review! We are very happy to hear that you had a comfortable stay at our hotel and were satisfied with the cleanliness of our room, the environment, and the friendliness of our staff. We are also glad that you enjoyed the variety of food we offer. We greatly appreciate your recommendation and look forward to welcoming you back in the future for another enjoyable stay. Best regards, William Tan, Front Office Supervisor

Dear Mr. Aji S, Thank you very much for your review! We are very pleased to hear that you were satisfied with the friendliness and helpfulness of our staff during your stay. We also appreciate your feedback regarding the lighting at the hotel entrance at night. We will immediately consider this to create a more comfortable and safe experience for our guests. We look forward to welcoming you back in the future. Best regards, William Tan, Front Office Supervisor

Dear Valued Guest, Thank you so much for your heartfelt and enthusiastic review! We are truly delighted to hear that you had such a memorable and enjoyable stay with us. It brings us great joy to know that you loved our swimming pool — especially its cleanliness and depth — and that our pool staff made a lasting impression with their helpfulness and attentiveness. Your kind words about their instinct and dedication mean a lot to us. We’re also thrilled to hear your compliments about our restaurant team, especially the energetic staff member in the black uniform with short hair. We'll do our best to identify and recognize her for her outstanding service! A special thank you as well for mentioning the staff member who escorted you to your room and explained our hotel facilities. Your description of him as someone who made you feel truly welcomed and informed warms our hearts. We agree — team members like him deserve all the recognition. Your support and appreciation mean the world to us. We can't wait to welcome you back again for another fantastic stay. Warm regards, William Tan Marketing Communication

Dear Guest, Thank you so much for your kind review! We’re thrilled to hear that you and your family had a great first experience with us. It’s wonderful to know that you enjoyed the spacious and clean room, delicious breakfast, and found our staff helpful. We truly appreciate your support and hope to welcome you back again soon! 🤩🙏✨ Kind Regards, William Tan Front Office Supervisor

Dear Guest, Thank you so much for your positive review! We are delighted to hear that our atmosphere provides comfort and inspiration, whether for relaxing or working. We hope to be your favorite place to return to in the future. See you soon! 😊🌿💼. Best regards, William Tan, Front Office Supervisor

Dear Guest, Thank you for your feedback. We apologize for any inconvenience caused by the WiFi connection during your stay. Our team will follow up immediately and make improvements to ensure a more stable internet connection in the future. We hope to provide an even better experience on your next visit. Best regards, William Tan, Front Office Supervisor

Dear Guest, Thank you for your review! We're glad you've had a great stay so far. Your feedback is greatly appreciated, especially regarding your experience with your 6-month-old child. We will continue to strive to improve the comfort for all our guests, including families with infants. We hope your next visit will be even more comfortable. Best regards, William Tan, Front Office Supervisor

Thank you so much for your review! We're delighted to hear that you enjoyed the views at our hotel. We strive to create a peaceful and comfortable atmosphere for guests looking to unwind and unwind. We look forward to welcoming you back soon! 🌿😊. Best regards, William Tan, Front Office Supervisor

Dear Mr. Hengki, Warm greetings from Crown Vista Hotel Batam, Thank you for your support and appreciation. We are very happy to hear that you are satisfied with your stay experience at our hotel. Hopefully we can continue to provide the best service and more guests can feel the same comfort. We hope to welcome you back on another occasion. Best regards, William Tan. Front Office Supervisor

Dear Ms. Hetty, Thank you very much for your positive review! We are very happy to hear that you were satisfied and impressed with your stay at our hotel. We look forward to welcoming you back in the future and providing you with an even more enjoyable experience. Thank you for choosing us! Best regards, William Tan. Front Office Supervisor

Dear r***o, Thank you for leaving a review with us! We appreciate your feedback and praises towards our service, and hope you visit us again in the near future. Sincerely, Reni Purwanti Front Office Manager

Hi Yetty B, thank you for the positive review given to Crown Vista Hotel Batam. Your review will certainly make our staff more enthusiastic in serving guests. See you again at Crown Vista Hotel Batam. Stay healthy. Warm regards, Reni Purwanti. Front Office Manager.

Dear Mr/Mrs R*a, thank you for the positive review given during your stay at Crown Vista Hotel Batam. We are very happy to know that in general, especially that our service has been pleasing to you. Hopefully we can serve you again at the next opportunity. Greetings, Reni Purwanti. Front Office Manager.

Dear Mr/Mrs L*a, thank you for the review you have given to Crown Vista Hotel Batam. We really regret that the service we provided was less than satisfactory. Please allow us to apologize and hopefully we will still be given the opportunity to serve you again at the next opportunity. Greetings, Reni Purwanti. Front Office Manager.

Dear Mr/Mrs W*u, thank you for the positive review given during your stay at Crown Vista Hotel Batam. We are very happy to know that overall, especially our service and breakfast menu, pleases you. Hopefully we can serve you again at the next opportunity. Greetings, Reni Purwanti. Front Office Manager.

Dear Mr Alvin Alvin, Warm Greetings from Crown Vista Hotel Batam, Thank you very much for taking the time to review and leave us a comment. Your comments are very useful for us. We will share your comments with management so that they can be improved in the future. Once again, thank you for your attention. Best regards, Reni Purwanti. Front Office Manager.