Serela Cihampelas

Explore Serela Cihampelas

Overall Ratings & Reviews Serela Cihampelas

Traveloka (5,443)
Other sources (66)
8.3
Very Good
From 5,443 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

8.0

Location

8.8

Service and Facilites

8.3

People often mention about Serela Cihampelas
All
Bedroom (88)
Staff Friendliness (87)
Distance to City Center (85)
Ambiance (84)
Surroundings (83)
Accessibility (82)
Bathroom (81)
Room Space (61)
Taste (60)
Hotel Area (54)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serela Cihampelas

Number of reviews per page
20
40
Customer reviews
M***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The room, breakfast, smoking area are all nice 👍 recommend
Translated by Google Icon
See original
Find this review helpful?
s***r
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 5 day(s) ago
the room door is hard to open and the room safety lock is hard to lock
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Despite its age, the hotel has undergone thoughtful updates that give it a refreshed and comfortable feel. Its biggest advantage is the location—right across from Ciwalk Mall, making shopping and dining extremely convenient. Weekends can be busy, and parking in front of the hotel is limited. Fortunately, the complimentary valet service helps, but it’s best to notify them if you plan to use your car during the day, as it may be blocked by other vehicles. Rooms are clean and comfortable; however, requesting a higher floor is recommended for better views and a quieter stay. Breakfast is included, though the selection is quite limited. Still, the food quality is decent enough for a simple start to the morning. Note that the in-house restaurant only serves breakfast—no room service is available for meals. Overall, a solid choice for travelers looking for convenience and value in the heart of Bandung.
Read More
Find this review helpful?
e***a
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
Everything was good, the service, location, and we also got free room upgrade. But the cleanliness was disappointing, the carpet has lots of coffee/drinks marks, also the bedcover is full of stains. Couldve been a great experience if it werent for the cleanliness of the room.
1 people find it helpful
Prima R. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly service and friendly staff.
Translated by Google Icon
See original
Find this review helpful?
K***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 7 week(s) ago
Super strategic location across from Ciwalk, overall good service. The bathroom exhaust was broken, so it felt musty. The bed cover was dirty, the carpet looked like it had never been vacuumed, and the room was stuffy because there were no windows, relying solely on air conditioning. The breakfast menu also needed some improvement. This was a one-time stay, and hopefully the management will improve in the future. It's a shame the hotel is nice but not well-maintained.
Read More
Translated by Google Icon
See original
2 people find it helpful
w***'
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
Because there's only one elevator, combined with hotel needs, there are long wait times. Just a suggestion: It's better to skip the carpet in the room unless you can keep it clean. I found a carpet with lots of stains and marks (like coffee spills). The AC is very cold, OK. The location is OK. Parking is not very convenient. The reception staff are friendly.
Read More
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very happy, comfortable, safe and strategic place, friendly and nice employees
Translated by Google Icon
See original
Find this review helpful?
Z***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
just ok for short stay. need to improve tv channel
2 people find it helpful
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 8 week(s) ago
Do you think it's worth paying a million rupiah for two nights in a hotel that looks really old, then getting bitten by mites (look at the bed when it was dirty). When we arrived, the toilet leaked and the toilet smelled of urine. It was a bit difficult to move rooms, but in the end, we were allowed to move. While eating breakfast, OMG, it was so gross to see the plates still covered in grease and stains... I wanted to cry. If the hotel was only around 100,000 rupiah, it might still be okay, but this was beyond expectations. I'm surprised there aren't any reviews like this because it's clearly not okay. The only plus points are the service is quite friendly and the location is within walking distance to Ciwalk. But I think there are many better hotels for a million rupiah for two nights.
Read More
Translated by Google Icon
See original
+5
3 people find it helpful
R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Highly recommended, clean and comfortable hotel.
Translated by Google Icon
See original
Find this review helpful?
T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It is very comfortable to stay here, access is close to the mall and the service is also good.
Translated by Google Icon
See original
Find this review helpful?
Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly, helpful staff and comfortable rooms
Translated by Google Icon
See original
Find this review helpful?
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Good service, friendly staff, close location and easy to access
Translated by Google Icon
See original
1 people find it helpful
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean, the breakfast is also okay.
Translated by Google Icon
See original
Find this review helpful?
F***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
Better place to stay, near Ciwalk and good price
Find this review helpful?
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Easy access to the location, very close to the mall, there are many culinary places around the hotel, the rooms are kept clean, the food is quite tasty but lacks variety, quite recommended for accommodation.
Translated by Google Icon
See original
Find this review helpful?
Susan E.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Strategic hotel location, clean hotel, friendly staff.
Translated by Google Icon
See original
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6.6
/10
Reviewed 12 week(s) ago
The internet here doesn't help guests who have work needs, so this experience was quite unpleasant for me.
Translated by Google Icon
See original
Find this review helpful?
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel location is strategic, there are many souvenir shops around the hotel, very close to the Ciwalk shopping center.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40