Wiltop Hotel Jambi

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Overall Ratings & Reviews Wiltop Hotel Jambi

Traveloka (4,685)
Other sources (1)
8.4
Very Good
From 4,685 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Wiltop Hotel Jambi
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Staff Friendliness (101)
Surroundings (92)
Distance to City Center (91)
Accessibility (91)
Bedroom (91)
Taste (89)
Ambiance (85)
Room Space (85)
Bathroom (74)
Check-in/out Time (71)
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Traveler Reviews Wiltop Hotel Jambi

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40
Customer reviews
Y***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
Great view, nice hotel in Jambi. Access to the mall.
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Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the great view and our convenient location with direct access to the mall. It’s always our pleasure to provide a comfortable and enjoyable stay for our guests. We truly appreciate your kind words and look forward to welcoming you back to Wiltop Hotel Jambi for another memorable experience. Warm regards, Jeffry Prastya Lubis General Manager
F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Such a good hotel in this town.
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Accommodation's Reply
10 Jul 2026
Dear Valued Guest, Thank you so much for your kind words! We are truly delighted to know that you consider Wiltop Hotel one of the good hotels in town. Your appreciation means a lot to our entire team and motivates us to continue providing the best possible experience for every guest. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Jeffry Prastya Lubis General Manager
V***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
All good services, room, view, and food.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our service, room, view, and food. Your kind words mean a lot to our team and motivate us to continue delivering the best possible experience for every guest. We truly appreciate your support and look forward to welcoming you back to Wiltop Hotel on your next visit! Warms Regards Jeffry Prastya Lubis General Manager
A***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
besttt basically you won't regret staying here
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Accommodation's Reply
08 Jul 2026
Dear Dear Customer, thank you for taking the time to introduce Wiltop Zambi Hotel and leave a review. We hope you had a comfortable and safe stay at Wiltop Zambi Hotel, and your comfort is our joy. We look forward to your visit again in the future. Thank you. J. Fras Rubis, General Manager
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I***m
icon-Transit
Transit
icon-origin-TRAVELOKA
5.4
/10
Reviewed 3 week(s) ago
The TV here is given a "changchong" for a room rate of 900,000 Rupiah. It's impossible to watch TV due to the severe lag, so it's just a display in this hotel.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, This is a message from Wiltop Jambi Hotel. Thank you for taking the time to write a review. We apologize for the inconvenience you experienced regarding the TV viewing issue in your room. Your feedback is very important to us, and we have forwarded it to the relevant team for investigation and evaluation in order to improve your stay experience. We hope to welcome you back in the future with even better service. Sincerely, Jeffrey Prastia Lubis, General Manager
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irwan
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The location is right in the mall, so parking inside requires a bit of a hassle at the front desk. The rooms are spacious, the air conditioning is great, and the view over the Batang Hari River is excellent. It's a shame we didn't get to see the coal barges passing by.
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Accommodation's Reply
19 Jun 2026
Dear Mr. Irwan, Thank you for taking the time to recommend and review Villatop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Villatop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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U***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly, clean, strategic location.
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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F***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Great hotel in this town ❤️❤️❤️
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Accommodation's Reply
19 Jun 2026
Dear Valued Guest, Thank you for your wonderful review! We are delighted to hear that you consider our hotel a great place to stay in town. Your kind words mean a lot to our team and motivate us to continue delivering the best experience for every guest. We truly appreciate your support and look forward to welcoming you back on your next visit to Jambi. Warm regards, J. Prastya Lubis General Manager
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The hotel is clean, close to shopping centers, and the staff is friendly. Breakfast is also delicious and has a wide selection. 👍🏻
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Accommodation's Reply
02 Jun 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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W***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Everything is absolutely the best here. I didn't expect the room to be so spacious, my kids were happy playing, and there was a bathtub too. Honestly, I'm really happy. I only have a few comments about the breakfast, which I think is a bit bland and the menu variety is not much. The protein variety is too limited, if I may recommend it, there are individual sausages. The cake variety is also not much in my opinion. Other than that, it's really okay, I recommend it. I will come back here again next time. Awesome 👍👍👍👍
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Accommodation's Reply
08 Jun 2026
Dear Valued Guest, Thank you very much for your kind and impressive review. We are delighted to hear that you and your family enjoyed your stay with us, especially the spacious rooms, the bathtub, and the amenities that allowed the children to play to their heart's content. Guest satisfaction is our joy. Thank you also for your valuable feedback regarding breakfast. We understand the importance of a diverse menu and flavors to meet guest expectations. We will share your suggestions for additional protein options and different types of cakes with our Food and Beverage department for future evaluation and improvement. We appreciate your feedback and are pleased to know that you plan to stay with us again. We hope to welcome you and your family back in the future to provide an even better experience. Sincerely, J. Prastya Lubis, General Manager
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B***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly. Access was very easy. Thank you.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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m***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
A very strategic hotel.. Next to the mall with a view of the Batanghari River.. The breakfast menu is quite delicious.
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Accommodation's Reply
15 May 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Muhammad S. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Good at all, location, cleanliness
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Accommodation's Reply
11 May 2026
Dear Mr. Muhammad S.R., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The service is good and friendly, the room is clean but there is no iron or soap available, the AC is not cold enough but it is still okay 8/10
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Warm greetings from Wiltop Jambi Hotel. Thank you for your review and rating. We are pleased to hear that the service, the friendliness of our staff, and the cleanliness of your room provided a comfortable experience during your stay. We apologize for any inconvenience related to the air conditioning, the lack of bathroom soap, and the absence of an iron in the room. For ironing needs, the hotel offers laundry services available to guests throughout their stay. Your feedback will be taken into consideration to improve the quality of our facilities and services in the future. We hope to welcome you back again in the future. Sincerely, Jeffrey Prastia Lubis, General Manager
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A***g
icon-origin-TRAVELOKA
8.7
/10
Reviewed 10 week(s) ago
Overall, there were no problems; the hotel was quite nice. It was just a bit noisy, coming from outside, probably from Helen.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Warm greetings from Wiltop Jambi Hotel. Thank you for sharing your experience staying with us. We are pleased to hear that you were comfortable and enjoyed the hotel's facilities. We apologize for any inconvenience caused by external noise. We will take your feedback into consideration to improve guest comfort in the future. For your next stay, you can contact our team to request a quieter room, subject to availability. We look forward to welcoming you back soon. Sincerely, Jeffrey Prastia Lubis, General Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The service is good, the rooms are clean, and the food is delicious.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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reny f.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
This is my 2nd time staying here, it's really comfortable.
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Accommodation's Reply
05 May 2026
Dear Mr. Renee F., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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A***f
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Hotel close to malls, shopping and food.
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Accommodation's Reply
02 May 2026
Dear Valued Guests, Thank you for taking the time to recommend and review Villatop Jambi Hotel. We hope you felt safe and comfortable during your stay at Villatop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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SHELLY R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff is friendly, with responsive service from the receptionist to the bellboy. The rooms are clean and spacious, and the atmosphere is pleasant.
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Accommodation's Reply
02 May 2026
Dear Ms. Shelley R.S., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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p***o
icon-Business
Business
icon-origin-TRAVELOKA
9.3
/10
Reviewed 11 week(s) ago
My room has no window, not fine to me...
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Accommodation's Reply
02 May 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We’re sorry to hear that your stay did not fully meet your expectations. We would like to kindly inform you that all of our rooms are equipped with windows. However, for safety and security reasons, not all windows are designed to be opened. We understand that having access to fresh air is important for some of our guests, and we truly appreciate you bringing this to our attention. For your future stays, please feel free to request a room with an openable window in advance, and our team will do their best to accommodate your preference based on availability. We hope to have the opportunity to welcome you back and provide a more comfortable experience. Warm regards, Jeffry Prastya Lubis General Manager
Number of reviews per page
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40