8.4
Very Good
From 1,449 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about M Hotel Lombok
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Distance to City Center (17)
Accessibility (14)
Staff Friendliness (14)
Bedroom (14)
Surroundings (13)
Hotel Area (12)
Bathroom (11)
Room Space (10)
Taste (10)
Price (10)
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Traveler Reviews M Hotel Lombok

Number of reviews per page
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40
Customer reviews
d***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
friendly hotel staff, clean hotel, cheap price
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wildanul h.
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8.5
/10
Reviewed 1 week(s) ago
Cheap and cheerful hotel in the city center close to culinary delights from afternoon to evening
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peter h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good location and hotel, comfortable to stay in Mataram
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Adiyono H.
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
The room is cozy and the location is in the city center
1 people find it helpful
l***s
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Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
comfortable. but haven't had time to try the food.
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Martha A. F.
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Business
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9.7
/10
Reviewed 7 week(s) ago
The staff is friendly and polite. The rooms are clean and stocked with tissues. The bathroom is neat.
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bayu n. w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very good... Nice, clean. Next time I go to Lombok, I'll come here again.
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H***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
1. The toilet shower faucet needs repair. 2. The food is okay. 3. The Wi-Fi is intermittent. 4. No towels are provided after cleaning. 5. The cleanliness of the bathroom walls and floors needs to be improved.
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2 people find it helpful
L***m
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Hotel in the city center, clean, simple but delicious breakfast.
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1 people find it helpful
I Dewa G. P. U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Hotel in the heart of the city, when I go to Mataram I always stay at this hotel.
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Dody U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel is comfortable and the location is very strategic.... The staff is very friendly.
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1 people find it helpful
S***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Recommended. I've been a regular since 2015. Clean rooms and bathrooms. Friendly service. Delicious and comfortable restaurant. Right in the heart of the city center.
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Accommodation's Reply
22 Aug 2025
Good morning. Warm greetings from M Hotel. Thank you for staying at M Hotel and for your review. We hope that M Hotel will always be your choice of accommodation during your stay in Lombok. On behalf of the staff and management of M Hotel, we would like to thank you.
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G***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
A hotel with decent facilities and affordable prices for those traveling for business or transit. The room was clean, the hot water worked well, the Daikin AC was cold, the toilet was clean, free of stains, and the towels were clean and white. However, the Wi-Fi was often out of service. The staff were friendly and kind, especially Ayu. Thank you very much. Suggestions: 1. Please provide a kettle and glasses/cups in the room. 2. The restaurant's closing time could be extended by 1-2 hours (from 9:00 PM). 3. Please provide proper ashtrays in the restaurant; avoid using small plates or bowls. This is my review after a 6-night stay. Overall, it's worth making this my regular hotel in the future... Keep going, MHotel 🙏👍
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Accommodation's Reply
08 Aug 2025
Good morning, Mr. Glenn. Thank you for staying at M Hotel. Thank you also for your feedback. We apologize for this inconvenience. We will continue to provide the best service in the future. Best regards, M Hotel management.
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Brian
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Please fix the wifi. The rooms, cleanliness, food, location are all okay.
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Accommodation's Reply
17 Jul 2025
Good morning, Mr. Brian. Thank you for staying at M Hotel. Thank you also for your feedback. We apologize for the inconvenience. We will continue to provide the best service in the future. Best regards, M Hotel management.
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Suhaimun
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Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Everything is good from the water.. the room is clean, nothing is lacking.. the price is cheap.. highly recommended.. I came here again when I arrived from Yogyakarta..
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Good morning. On behalf of the staff and management of M Hotel, we would like to thank you for staying at our hotel.
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Dody U.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
The hotel is very comfortable and cheap. Access to all strategic places is very easy and close, and the staff/security are also very friendly.
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Accommodation's Reply
07 Jul 2025
Good morning. On behalf of the staff and management of M Hotel, we would like to thank you for staying at our hotel.
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Gregorius P.
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10.0
/10
Reviewed 27 week(s) ago
Cozy.
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Accommodation's Reply
07 Jul 2025
Good morning. On behalf of the staff and management of M Hotel, we would like to thank you for staying at our hotel.
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ARIFIN
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
Everything was amazing, friendly, very helpful, will definitely go back there again.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Good morning. On behalf of the staff and management of M Hotel, we would like to thank you for staying at our hotel.
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E***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
Every time I go to Mataram, I deliberately stay at the M Hotel because it is close to everywhere, the price is cheap, and the service is good.
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Accommodation's Reply
07 Jul 2025
Good morning. On behalf of the staff and management of M Hotel, we would like to thank you for staying at our hotel.
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E***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
clean room.. the location is also strategic.. with this budget it is very satisfying.. thank you for the service.. the front desk is also very friendly.. great..
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1 people find it helpful
Accommodation's Reply
06 May 2025
Good morning. On behalf of the staff and management of M Hotel, we would like to thank you for staying at our hotel.
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Number of reviews per page
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