Watermark Hotel and Spa Bali

Explore Watermark Hotel and Spa Bali
8.8
Very Good
From 798 reviews
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Cleanliness

8.9

Room Comfort

9.0

Meal

8.2

Location

8.8

Service and Facilites

8.8

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Accessibility (37)
Room Space (37)
Bedroom (36)
Staff Friendliness (33)
Bathroom (33)
Hotel Area (30)
Ambiance (28)
Surroundings (27)
Distance to City Center (26)
Family Friendly (26)
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Traveler Reviews Watermark Hotel and Spa Bali

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Customer reviews
B***w
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8.5
/10
Reviewed 3 day(s) ago
The staff are friendly local, the hotel is luxurious, comfortable too.
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Verified Traveler
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Transit
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10.0
/10
Reviewed 3 week(s) ago
I chose the hotel because it was close to airport, which was indeed true. The car ride took about 15 minutes only. The staff was helpful and friendly. The room was spacious, clean and comfortable. It was very easy to find food and convenient store just across the road. The hotel also provide one way shuttle to the hotel and two ways to seafood restaurants in Kedonganan and Jimbaran beaches. Other than that, you know you could use Grab easily. The rooftop pool wasn't that big but they were renovating their ground pool. Gym was not fully equipped but I suppose it's enough just to squeeze some sweat on the treadmill.
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Accommodation's Reply
09 Feb 2026
Dear Valued Guest, Warmest greetings from Watermark Hotel & SPA Jimbaran, Bali. Thank you for sharing your thoughtful review. We are pleased to know that our convenient location near the airport, spacious and comfortable rooms, and the friendliness of our team contributed to a pleasant stay. It’s also great to hear that you found it easy to explore nearby dining spots and enjoy our complimentary shuttle services to Jimbaran Beach and Kedonganan area. We appreciate your understanding regarding the ongoing improvements to some of our facilities, including the rooftop pool and gym. These upgrades are part of our commitment to enhance the overall guest experience and provide even better comfort in the future. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to Watermark Hotel & SPA Jimbaran for an even more enjoyable visit. Warm regards, Watermark Hotel & SPA Jimbaran Management
Verified Traveler
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9.4
/10
Reviewed 3 week(s) ago
A comfortable hotel, very helpful staff, and a comfortable hotel. They accept Gojek/GrabFood for storage. It's top-notch.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you very much for your kind review and high rating. We are delighted to know that you found our hotel comfortable and that our team was helpful throughout your stay. At Watermark, we strive to provide a relaxing stay with spacious rooms, attentive service, and thoughtful facilities to make every guest feel at home. Your positive feedback truly encourages our team to keep delivering the best hospitality. We look forward to welcoming you back for another comfortable and enjoyable stay in Jimbaran. Warm regards, Watermark Hotel & SPA Jimbaran Management
heddy w.
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Leisure
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9.1
/10
Reviewed 4 week(s) ago
Friendly staff and clean rooms
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Accommodation's Reply
26 Jan 2026
Dear Heddy W., Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for your kind feedback. We’re very pleased to know that you appreciated our friendly staff and clean, well-maintained rooms. Providing warm hospitality and a comfortable stay is always our top priority. We look forward to welcoming you back to enjoy our spacious rooms and convenient location near the airport and Jimbaran area on your next visit to Bali. Warm regards, Watermark Hotel & SPA Jimbaran Management
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Perty p.
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10.0
/10
Reviewed 6 week(s) ago
All the stays are friendly and kind, the service is beyond doubt. It is very helpful for me who is on holiday bringing 2 children without the help of any relatives, the food is all delicious, the hotel facilities are complete plus there is a playground for children so they don't get bored and can enjoy the hotel facilities, the rooms are clean, spacious and nice. The place is comfortable. New Year's Eve at the Watermark Bali hotel is cool, the view is cool, you can see all the children's fireworks Happy, thank you
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+3
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Accommodation's Reply
19 Jan 2026
Dear Perty P., Warm greetings from Watermark Hotel & SPA Jimbaran, Bali 🌿 Thank you for your wonderful review! We are delighted to hear that you and your children enjoyed your stay, from our spacious and clean rooms to the fun playground and delicious dining options. It’s great to know our team could make your holiday easier and memorable, especially during New Year’s Eve with the spectacular fireworks view. At Watermark Hotel & SPA Jimbaran, we always aim to provide a comfortable and family-friendly experience for all our guests. We look forward to welcoming you and your family back for more happy stays! Warm regards, Watermark Hotel & SPA Jimbaran Management
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adelia
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Transit
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9.7
/10
Reviewed 6 week(s) ago
Comfy, location close to the airport, suitable for those who want to avoid traffic jams, especially during high season, good facilities, spacious rooms, recommended
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Accommodation's Reply
19 Jan 2026
Dear Adelia, Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for your kind words! We are thrilled to hear that you found our spacious rooms, convenient location near the airport, and well-equipped facilities comfortable for your stay. At Watermark Hotel & SPA Jimbaran, we always strive to provide a relaxing retreat for our guests, especially for those seeking to avoid traffic during Bali’s high season. We can’t wait to welcome you back for another memorable stay! Warm regards, Watermark Hotel & SPA Jimbaran Management
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Nita D.
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
The check-in process was fast. The staff were friendly.
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Accommodation's Reply
19 Jan 2026
Dear Nita D., Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for sharing your feedback! We are delighted to hear that you enjoyed our quick check-in process and friendly staff. At Watermark Hotel & SPA Jimbaran, we always aim to make our guests feel welcomed from the moment they arrive, with spacious and comfortable rooms ready for a relaxing stay. We look forward to welcoming you again soon! Warm regards, Watermark Hotel & SPA Jimbaran Management
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Nita D.
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Leisure
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10.0
/10
Reviewed 8 week(s) ago
Check-in was quick. The sunset view from the rooftop pool was stunning. There was a water dispenser, microwave, and coffee maker in the room. The room was very spacious and comfortable. Unfortunately, the toilet didn't have a bidet shower, so it smelled of urine. The breakfast buffet was delicious and varied.
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Accommodation's Reply
19 Jan 2026
Dear Nita D., Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for sharing your experience! We are delighted to hear that you enjoyed our rooftop pool with sunset views, spacious rooms with in-room coffee and amenities, and our varied breakfast buffet. We truly appreciate your feedback regarding the bathroom facilities and will review it to ensure a more comfortable stay for all our guests. We look forward to welcoming you back for another relaxing stay with us. Warm regards, Watermark Hotel & SPA Jimbaran Management
Christ M. S.
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9.1
/10
Reviewed 9 week(s) ago
I really didn't expect this hotel to be 10 years old, but it's currently undergoing a rebranding. The result is, wow! This hotel is highly recommended because the service is friendly and fast, the hotel is clean, and the room design is very nice and contemporary. Although not all the facilities are busy, the lights and music are still on at night, especially in the public areas, so it doesn't feel spooky. So, I will definitely stay here if I have the chance to visit Bali again.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Christ M. S., Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for your wonderful review! We are delighted to hear that you enjoyed our rebranded rooms, modern design, and attentive service. At Watermark Hotel & SPA Jimbaran, we strive to combine contemporary comfort with a relaxing and safe atmosphere, from our cozy rooms to our lively common areas with ambient lighting and music. We truly look forward to welcoming you back on your next visit to Bali for another memorable stay. Warm regards, Watermark Hotel & SPA Jimbaran Management
Marlis S.
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Leisure
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8.7
/10
Reviewed 11 week(s) ago
The hotel located in strategic spot. Despite the 4-star hotel, i think it feels like 3-star instead. The room is just okay, but feels rarely maintenanced. The biggest problem is the AC that feel not enough for the room size, so we sleep with sweat. I didn't purchase the breakfast included packages, but I did try the meal on the restaurant for dinner, the tastes of the food is amazing despite the price kinda high, i think this hotel really meant for tourists after all.
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2 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Marlis S., Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for taking the time to share your experience. We’re pleased to hear that you enjoyed our strategic location and the flavors of our in-house dining, which is crafted to highlight both quality and local touch. At the same time, we sincerely apologize for the issues you encountered with room maintenance and air-conditioning, your feedback is invaluable, and we’ve shared it with our team to ensure improvements are made for more comfortable stays in the future. We hope to have the opportunity to welcome you back and provide a truly refreshing and relaxing experience that reflects the best of Watermark Hotel & SPA Jimbaran. Warm regards, Watermark Hotel & SPA Jimbaran Management
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Yoshinori T.
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8.4
/10
Reviewed 13 week(s) ago
Very comfortable and decent price in decent location. And had great performance. But Only thing that 2nd day, didn’t came for cleaning. And no new towels or water weren’t replaced. When I claimed, they said they came at 12pm ( they lied ) I don’t trust people who lies. Air-conditioning was broken and wasn’t getting cooler at all and start making noise. Hope it’s been repaired by now.
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2 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Yoshinori T., Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for sharing your feedback. We’re glad you enjoyed our comfortable rooms, convenient location, and the performances during your stay. At the same time, we sincerely apologize for the housekeeping and air conditioning issues you experienced, this is certainly not the standard we strive for. Your comments have been shared with our team to ensure these are promptly addressed, so future stays meet the high standard of comfort and care that Watermark Hotel & SPA Jimbaran is committed to. We truly hope to have the opportunity to welcome you back for a flawless and relaxing stay in the near future. Warm regards, Watermark Hotel & SPA Jimbaran Management
Melyana
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Leisure
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9.4
/10
Reviewed 14 week(s) ago
It was so comfortable, I even extended my stay here again.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Melyana, Warm greetings from Watermark Hotel & SPA Jimbaran, Bali We’re delighted to hear that your stay was so comfortable that you chose to extend it! Our team takes great pride in ensuring our guests feel at home, whether it’s in our spacious rooms, relaxing suites, or through our attentive service. Your kind words truly inspire us to keep providing memorable experiences. We look forward to welcoming you again soon for another relaxing stay at Watermark Hotel & SPA Jimbaran. Warm regards, Watermark Hotel & SPA Jimbaran Management
Melyana
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
I really enjoyed my recent vacation in Bali with my family, staying at the Watermark Hotel. It was the best hotel I've ever stayed at in Bali. The staff were incredibly friendly and helpful. The rooms were spacious and perfect for families, as I booked connecting rooms. The cleanliness was excellent, and there was a free airport shuttle. Absolutely top-notch. I'll be staying here again next time I visit Bali. Hopefully, the quality and service will continue to be excellent.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Melyana, Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for sharing your wonderful experience! We are thrilled to hear that you and your family enjoyed your stay, from our spacious connecting rooms perfect for families, to our friendly and helpful staff, and the convenience of our free airport shuttle. Maintaining high standards of cleanliness and service is always our top priority, and your kind words truly motivate us to keep it up. We look forward to welcoming you and your family back on your next Bali trip for another memorable stay at Watermark Hotel & SPA Jimbaran. Warm regards, Watermark Hotel & SPA Jimbaran Management
i***n
icon-Leisure
Leisure
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9.7
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly, the service is excellent, the rooms are nice, clean, and comfortable, the facilities are complete and functional, and the Wi-Fi is smooth. The breakfast menu is varied and delicious. Highly recommended!
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+5
1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Valued Guest, Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our friendly staff, comfortable rooms, smooth Wi-Fi, and the variety of our breakfast offerings. It’s always our aim to provide a complete and enjoyable experience, from our well-maintained facilities to our welcoming service. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay at Watermark Hotel & SPA Jimbaran. Warm regards, Watermark Hotel & SPA Jimbaran Management
Lily A.
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Business
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8.5
/10
Reviewed 17 week(s) ago
Friendly staff, affordable price, good location near the airport, stayed there for more than 10 times
1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Lily A., Warm greetings from Watermark Hotel & SPA Jimbaran, Bali We are truly honored to have you as our loyal guest and to hear that you’ve chosen to stay with us more than 10 times! It’s wonderful to know that our friendly staff, convenient location near the airport, and value-for-money offerings continue to make your visits comfortable and enjoyable. Your continued trust means the world to us. We look forward to welcoming you back again soon for another memorable stay at Watermark Hotel & SPA Jimbaran. Warm regards, Watermark Hotel & SPA Jimbaran Management
Budiarto
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Leisure
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9.3
/10
Reviewed 18 week(s) ago
Strategic location, friendly and pleasant service, quite complete facilities, only the breakfast variety for an international restaurant class is very lacking, I stayed 5 nights but the menu was always the same.
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Accommodation's Reply
19 Jan 2026
Dear Budiarto, Warm greetings from Watermark Hotel & SPA Jimbaran, Bali Thank you for sharing your experience. We are delighted to hear that you enjoyed our strategic location, friendly service, and well-equipped facilities. We also appreciate your feedback regarding the breakfast variety and will certainly review it to enhance our international restaurant offerings. Your insights help us improve and ensure every stay is enjoyable. We hope to welcome you back soon for another comfortable and memorable experience with us. Warm regards, Watermark Hotel & SPA Jimbaran Management
A***I
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Business
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10.0
/10
Reviewed 19 week(s) ago
The atmosphere is very calm, far from the noise
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Accommodation's Reply
21 Oct 2025
Dear guest, Thank you for your kind words. We’re so pleased to know you had a pleasant stay at Watermark Hotel Bali. As part of your future visits, we invite you to enjoy our Balinese Dance performance, held at 20:00–20:30 on Tuesdays, Thursdays, and Saturdays, available through December 2025. We hope to welcome you back again soon. Warm regards, Watermark Hotel Bali Management
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Highly recommended hotel, spacious, clean, fragrant and comfortable rooms, friendly staff, location is also close to the city center area
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear guest, Thank you for your kind words. We’re so pleased to know you had a pleasant stay at Watermark Hotel Bali. As part of your future visits, we invite you to enjoy our Balinese Dance performance, held at 20:00–20:30 on Tuesdays, Thursdays, and Saturdays, available through December 2025. We hope to welcome you back again soon. Warm regards, Watermark Hotel Bali Management
G***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 19 week(s) ago
Water flows like baby pee, the sound of traffic on the JKN highway penetrates the room, especially motorbike exhausts
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Accommodation's Reply
21 Oct 2025
Dear guest, Thank you for your great review! We're so happy to hear you enjoyed your stay with us at Watermark Hotel Bali. We aim to go beyond expectations, and your feedback encourages us to keep raising the bar. We also have something exciting to share—don’t miss our traditional Balinese Dance show, held at 8 PM every Tuesday, Thursday, and Saturday. This vibrant cultural performance will continue through December 2025. Hope to see you again soon for another unforgettable stay! Best regards, Watermark Hotel Bali Management
D***k
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The room was very spacious. Beds confortable. The bathroom was large with separate toilet and big bathtub and shower area.
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Accommodation's Reply
08 Oct 2025
Dear guest, Thank you so much for your kind review. We're thrilled to hear you had a pleasant experience at Watermark Hotel Bali. Your satisfaction is our greatest reward, and we’re committed to making every stay even more memorable. We’re excited to share that we now feature a traditional Balinese Dance performance every Tuesday, Thursday, and Saturday from 20:00 to 20:30 local time until December 2025! We look forward to welcoming you back soon. Warm regards, Watermark Hotel Bali Management
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