Azza Hotel Palembang by Horison
Explore Azza Hotel Palembang by Horison
Overall Ratings & Reviews Azza Hotel Palembang by Horison
Traveloka (4,210)
8.3
Very Good
From 4,210 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.1
Meal
8.1
Location
8.7
Service and Facilites
8.2
People often mention about Azza Hotel Palembang by Horison
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Distance to City Center (76)
Staff Friendliness (70)
Bedroom (68)
Ambiance (63)
Accessibility (62)
Room Space (62)
Bathroom (57)
Taste (55)
Variety (50)
Surroundings (46)
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Traveler Reviews Azza Hotel Palembang by Horison
Number of reviews per page
20
40
Customer reviews
RN
Riyan N.
Business
10.0
/10
Reviewed 3 day(s) ago
Great, easy access to everywhere, lots of places to eat around the hotel.
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S***h
8.5
/10
Reviewed 1 week(s) ago
A strategically located hotel. Delicious food and spacious rooms. I always stay here when I visit Palembang.
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S***h
Staycation
10.0
/10
Reviewed 2 week(s) ago
Favorite hotel because of its strategic location, delicious food, and affordable prices.
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AS
Anggi S. S.
10.0
/10
Reviewed 3 week(s) ago
Hotel staff were friendly and helpful upon check in.
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Agus W.
Transit
8.2
/10
Reviewed 3 week(s) ago
clean and comfortable rooms, close to the mall and LRT stop.
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MS
M SYROYYUDIN
9.4
/10
Reviewed 3 week(s) ago
Great, good, clean, friendly staff.
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Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
Good and nice hotel. Near to city
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A***A
Business
10.0
/10
Reviewed 5 week(s) ago
great and thanks...............
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A***A
Transit
10.0
/10
Reviewed 5 week(s) ago
steady
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RH
Roma H. A.
10.0
/10
Reviewed 5 week(s) ago
A very comfortable hotel. Close to the mall.
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Accommodation's Reply
13 Nov 2025
Dear Roma H.A., Thank you for your positive review! We are so glad you felt comfortable during your stay and appreciated our hotel's great location. Thank you for your kind words about our team. We look forward to welcoming you back for even more wonderful experiences in the future. Best regards, Azza Hotel Palembang by Horizon
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pr
putri r. r.
5.6
/10
Reviewed 6 week(s) ago
The AC in the room is not cold, the room is hot
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Accommodation's Reply
13 Nov 2025
Dear Mr. Putri R.R., Warmest regards, Azza Hotel Palembang by Horizon Thank you for choosing Azza Hotel Palembang by Horizon as your accommodation while in Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horizon on your next stay. Best regards, Azza Hotel Palembang by Horizon
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f***l
Transit
5.9
/10
Reviewed 7 week(s) ago
HOT AC, DIRTY ROOMS FOR THE 2 ROOMS I ORDERED, SMELLY, CLOGGED TOILET
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Accommodation's Reply
13 Nov 2025
Dear f*l, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced regarding the room condition and facilities not meeting your expectations. This is not the standard of service we aim to provide. We have forwarded your feedback to the relevant team for immediate improvements to prevent this from happening again. We hope to have the opportunity to welcome you back for an even better stay experience. Best regards, Azza Hotel Palembang by Horizon
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Verified Traveler
8.8
/10
Reviewed 8 week(s) ago
Very worth it & strategic location
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr/Ms. G*t, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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RH
Roma H. A.
Business
10.0
/10
Reviewed 9 week(s) ago
The room was comfortable, and the mall was right across the street from the hotel. The staff was friendly. I enjoyed staying here.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Ms. Roma H.A., Warmest regards, Azza Hotel Palembang by Horizon Thank you for choosing Azza Hotel Palembang by Horizon as your accommodation while in Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horizon on your next stay. Best regards, Azza Hotel Palembang by Horizon
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AA
Abi A.
10.0
/10
Reviewed 9 week(s) ago
Good service, responsive, as expected.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr/Mrs Abi, Warm regards, AZSA Hotel Palembang by Horizons Thank you for choosing AZSA Hotel Palembang by Horizons as your accommodation while in Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from AZSA Hotel Palembang by Horizons on your next stay. Best regards, AZSA Hotel Palembang by Horizons
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TS
Toto S.
Leisure
8.5
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, responds quickly to guests, the price is affordable, the rooms are clean and comfortable, the breakfast is quite varied, the taste is also delicious, the strategic location is close to the Bumi Sriwijaya LRT station and close to the Palembang Icon mall.
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1 people find it helpful
Accommodation's Reply
21 Oct 2025
Dear Mr. Toto, Sincerely, Azza Hotel Palembang by Horizon Thank you for choosing Azza Hotel Palembang by Horizon as your accommodation when visiting Palembang. Thank you for your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horizon on your next stay. Best regards, Azza Hotel Palembang by Horizon
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R***i
Staycation
9.4
/10
Reviewed 10 week(s) ago
All great, first time trying and will come back here again
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Accommodation's Reply
21 Oct 2025
Dear R*i, Warm regards, Azza Palembang by Horison Hotel Thank you for choosing Azza Palembang by Horison Hotel as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Palembang by Horison Hotel on your next stay. Best regards, Azza Palembang by Horison Hotel
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Verified Traveler
10.0
/10
Reviewed 11 week(s) ago
Highly recommended for those of you who are looking for a city center hotel at a low price.
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Accommodation's Reply
21 Oct 2025
Dear Mr/Ms. G*t, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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E***n
Medical
8.8
/10
Reviewed 11 week(s) ago
Very close to the city center, the staff are also very friendly.
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Accommodation's Reply
21 Oct 2025
Dear E*n, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. Thank you for your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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E***i
8.5
/10
Reviewed 11 week(s) ago
Quite comfortable and close to shopping center facilities.
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Accommodation's Reply
21 Oct 2025
Dear E*i, Warm regards, Azza Hotel Palembang by Horison Thank you for choosing Azza Hotel Palembang by Horison as your accommodation when visiting Palembang. We also appreciate your rating and feedback, including sharing your experience through Traveloka reviews. We will continue to improve to provide the best for all our guests and customers. We hope you will receive the best facilities and services from Azza Hotel Palembang by Horison on your next stay. Best regards, Azza Hotel Palembang by Horison
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Number of reviews per page
20
40
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