Dear Mr./Mrs. I*r. Warmest Greetings From Royal Hotel n’ Resto Jember. I am very sorry to hear that your visit did not meet your expectations, especially regarding the air conditioning. We appreciate your feedback on these matters. In addition, we are very sorry to hear about the noisy and hot air conditioning. We will immediately follow up with our technical team to ensure the AC is functioning properly. We will evaluate your feedback. We hope to improve other aspects of your experience. We hope you will give us the opportunity to improve your impression in the future. Thank you for your feedback, and we hope to welcome you back with an even better experience. Best regards. Djoni Bahtiar. General Manager.

Dear Mr./Mrs. G*t. Warmest Greetings From Royal Hotel n’ Resto Jember. I am very sorry to hear that your visit did not meet your expectations, especially regarding the dark corridors, our Cleanliness and Facilities and apologize in advance for the lighting in our corridor area there is a certain time to On and Off. But We appreciate your input on these matters, We will immediately follow up with the relevant teams to ensure the standards of our corridor lighting, Cleanliness and Facilities are always maintained, we will evaluate the input there. We hope to improve other aspects of your experience. We hope you will give us the opportunity to improve your impression in the future. Thank you for your input, And we hope to welcome you back with a better experience. Best regards. Djoni Bahtiar. General Manager.

Dear Mr./Mrs. D*i. Warmest Greetings From Royal Hotel n’ Resto Jember. Thank you very much for staying at Royal Hotel n’ Resto Jember and taking the time to write a review about your pleasant experience with us. We are happy to have been a part of your pleasant experience, We hope you will give us the opportunity to welcome you and leave a better impression with you in the future. Thank you for your positive feedback, And we hope to welcome you back with an even better experience. Best regards. Djoni Bahtiar. General Manager.

Dear Mr./Mrs. L*a. Warmest Greetings From Royal Hotel n’ Resto Jember. Thank you very much for staying at Royal Hotel n’ Resto Jember and taking the time to write a review about your pleasant experience with us. We are happy to have been a part of your pleasant experience. Thank you for your positive feedback and we hope to welcome you back with an even better experience. Best regards. Djoni Bahtiar. General Manager.