HKD | EN

Support

Aglow Hotel Harbor Bay Batam

Explore Aglow Hotel Harbor Bay Batam

Overall Ratings & Reviews Aglow Hotel Harbor Bay Batam

Traveloka (3,798)

8.1

Very Good

From 3,798 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

8.1

Meal

8.1

Location

8.3

Service and Facilites

8.0

People often mention about Aglow Hotel Harbor Bay Batam

All

Staff Friendliness (7)

Ambiance (7)

Room Space (7)

Hotel Area (7)

Bedroom (6)

Bathroom (6)

Distance to City Center (4)

Surroundings (4)

Accessibility (4)

Family Friendly (4)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Aglow Hotel Harbor Bay Batam

Number of reviews per page

Customer reviews

Verified Traveler

Leisure

10.0

/10

Reviewed 3 week(s) ago

The more comfortable atmosphere made me nostalgic for seven years ago, when the hotel was called GGi. The atmosphere is still the same, comfortable, and peaceful, and the service is very satisfying.

See original

Find this review helpful?

riki t. s. b.

Business

9.7

/10

Reviewed 5 week(s) ago

The hotel is top-notch, with clean, spacious rooms, top-notch mattresses and blankets. Check-in was smooth, and breakfast was also excellent.

See original

Find this review helpful?

salsabila y.

Staycation

8.8

/10

Reviewed 7 week(s) ago

Surprisingly a very good hotel! Shout out to Ms. Chika, Ms. Selvi, and Mr. Indra for their friendliness and amazing personality!! Definitely will come back again to stay here.

Find this review helpful?

N***a

Leisure

9.7

/10

Reviewed 13 week(s) ago

Very good. When there were any issues, all the staff worked quickly and provided comfort, so even a long wait was not a problem. Thank you Aglow Hotel. Next time I go to Batam again, I will definitely stay here.

See original

Find this review helpful?

m***d

8.5

/10

Reviewed 23 week(s) ago

ok, an old hotel that has been renovated!

See original

1 people find it helpful

Kaliyaperumal K.

Staycation

10.0

/10

Reviewed 35 week(s) ago

Staff very good, respectful. Good customer service and friendly staff. Happy, almost next visit I will book. Regards, friends. Thank you.

1 people find it helpful

Hendy

Staycation

8.0

/10

Reviewed 48 week(s) ago

The first time I entered the room there was a big dead fly on the floor, at night there were still big flies flying around. Please maintain cleanliness, because flies are very annoying.

See original

3 people find it helpful

Rudijanto

Business

6.8

/10

Reviewed 49 week(s) ago

The room is nice and big and has enough lighting (Deluxe)

See original

Find this review helpful?

D***d

8.4

/10

Reviewed 51 week(s) ago

The 6th floor is closed to the general public. You can only go up to the 5th floor. Overall, everything is okay. There are just too many outside guests walking around the 6th floor.

See original

2 people find it helpful

Zuhra M.

8.8

/10

Reviewed 61 week(s) ago

The hotel was really nice but I was placed on the 5th floor near the emergency stairs so I was a bit scared.

See original

4 people find it helpful

akrab R.

Family

8.5

/10

Reviewed 299 week(s) ago

Certainly comfortable and recommended ... this is the 7th time I visited GGi thanks.

See original

2 people find it helpful

Ramlan m. o.

Shopping and Culinary

6.0

/10

Reviewed 299 week(s) ago

Toilet dirty mosquitos and smelly

1 people find it helpful

aprinanda s.

5.2

/10

Reviewed 300 week(s) ago

Hot water is dead from check in to check out, just stay in a 1-star hotel, this hotel has not been taken care of anymore.

See original

Find this review helpful?

Accommodation's Reply

23 Mar 2020

Dear Aprinanda, Warmest Greeting from GGI Hotel " To serve with Love " Before we apologize for the inconvenience of your experience when staying at our hotel and we will make your input and complaint to improve the quality of our products and services. Once again we apologize for your inconvenience during your stay with us and we make sure things like this will not happen again Best regards Management

See original

Pragiani D.

5.5

/10

Reviewed 300 week(s) ago

The room was smelly, the bed linen was dirty. Maybe people used not replaced. There are spots, lots of people's hair.

See original

Find this review helpful?

Accommodation's Reply

23 Mar 2020

Dear Pragiani Warmest Greeting from GGI Hotel " To serve with Love " Before we apologize for the inconvenience of your experience when staying at our hotel and we will make your input and complaint to improve the quality of our products and services. Once again we apologize for your inconvenience during your stay with us and we make sure things like this will not happen again Best regards Management

See original

Andi A. V.

5.1

/10

Reviewed 300 week(s) ago

Very unsatisfactory, because the interior is not treated. When entering the room the smell of damp and the swimming pool does not function mossy.

See original

Find this review helpful?

Accommodation's Reply

23 Mar 2020

Dear Andi Warmest Greeting from GGI Hotel " To serve with Love " Before we apologize for the inconvenience of your experience when staying at our hotel and we will make your input and complaint to improve the quality of our products and services. Once again we apologize for your inconvenience during your stay with us and we make sure things like this will not happen again Best regards Management

See original

jhe

Business

6.0

/10

Reviewed 300 week(s) ago

The room is dirty and less fragrant.

See original

Find this review helpful?

Accommodation's Reply

23 Mar 2020

Dear Nainggolan Warmest Greeting from GGI Hotel " To serve with Love " Before we apologize for the inconvenience of your experience when staying at our hotel and we will make your input and complaint to improve the quality of our products and services. Once again we apologize for your inconvenience during your stay with us and we make sure things like this will not happen again Best regards Management

See original

INDAH P.

6.8

/10

Reviewed 300 week(s) ago

The hotel is comfortable its okay, the wifi is not connecting, improve again, the service should not be too ignorant.

See original

Find this review helpful?

Accommodation's Reply

23 Mar 2020

Dear Beautiful Warmest Greeting from GGI Hotel " To serve with Love " Before we apologize for the inconvenience of your experience when staying at our hotel and we will make your input and complaint to improve the quality of our products and services. Once again we apologize for your inconvenience during your stay with us and we make sure things like this will not happen again Best regards Management

See original

Farida E. S.

6.5

/10

Reviewed 301 week(s) ago

The room smells musty, the towels are worn out, the fridge is absent, the bed sheets are untidy and dirty. Hot water does not work on the first day.

See original

Find this review helpful?

Accommodation's Reply

23 Mar 2020

Dear Farida Warmest Greeting from GGI Hotel " To serve with Love " Before we apologize for the inconvenience of your experience when staying at our hotel and we will make your input and complaint to improve the quality of our products and services. Once again we apologize for your inconvenience during your stay with us and we make sure things like this will not happen again Best regards Management

See original

Deni Hardiati Leovita

5.5

/10

Reviewed 302 week(s) ago

The air conditioner doesn't feel hot. sweat happens. Then the bathroom is above a lot of lawa like a cobweb.

See original

Find this review helpful?

j surbakti

Romantic

6.0

/10

Reviewed 302 week(s) ago

The room is nice, and quite clean, but the blower or fan in the bathroom is very noisy. Muntan not all rooms like that but at that time I stayed in room 522 or 521 noisy blowers.

See original

Find this review helpful?

Number of reviews per page