the staff is friendly the room is neat, clean and fragrant check in time is allowed before 13:00

the staff is friendly and kind... the hotel is also cheap

Naughty receptionist takes deposit money

in the middle of the city, right along the road there are coffee shops, selling food, it's easy to find food if you're hungry..

The application is not good and not clear.

Banyak nyamuknya 😭 semoga ke depan bisa di kasih racun nyamuk tiap kamar.

In my opinion, it is only suitable for those who are transiting and just sleeping, be careful when buying a room because there are some that don't include water heather.

The parking lot is not spacious, there is no lift, it does not have security.

Tidak ada lift, maka akan menyulitkan untuk orang yang sedang sakit. Selain itu saya tidak dapat mengambil kembali uang saya setelah mengetahui hal ini.

As a business traveller, I learn not to expect too much from a hotel. A comfortable bed. A hot shower and a good AC. These are all I care for. This hotel was old. The room was not properly maintained. AC was definitely not up to the standard. Service was sub-par although the nice lady up in the front desk tried to be helpful. Overall, I will not recommend it to anyone unless your only other option is a wooden bench in an open sidewalk in a gang-ridden neighborhood.

Strategic location but broken toilet shower, broken door lock, dim lights, lack of maintenance.

The location is suitable for the turn of the New Year's Eve because it is located right in the city and its crowded places 😁

The service at the hotel is very good and friendly, perfect for travelers who want to stay at affordable prices, plus being in the city center and easy to go anywhere.

My experience at the Queen Hotel was very satisfying, the cleaning service service was quite satisfying too. Equipped with a spacious bathroom, as well as a friendly receptionist service. Very recommended.

The location of the hotel is very strategic like Indomaret and cafes are very close to this hotel. The hotel has served quite well. It's just that administrative staff must be provided with minimal knowledge about the city of Pontianak. The check-in side is very fast, practical, and doesn't need to wait less than 2 minutes. Finally I get a 20% discount voucher if I want to hang out at Cafe Queen. thanks.

Old hotel. no elevator. at 11 noon the water is turned off. the hotel is rather rundown. stay 2 days, 2nd day not cleaned.

There is no elevator and the sink hose is leaking.

Actually, the location is strategic, but unfortunately the bathroom does not have hot water, the room space is narrow because there are large poles. besides okay.

Hotel staff are friendly. But the rooms are dirty and there are some cockroaches. The smell of the rooms smoking.

Do not have enough plugs for electricity. It should have one socket close to the mirror. Room door is difficult to open and close.