Labak River Hotel by EPS

Explore Labak River Hotel by EPS
8.6
Very Good
From 38 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

7.7

Location

8.6

Service and Facilites

8.8

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Traveler Reviews Labak River Hotel by EPS

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Customer reviews
M***d
icon-Staycation
Staycation
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9.7
/10
Reviewed 5 day(s) ago
Mesmerise view.No brainer of their service and front desk staff.Enny & Ayu did great job.Able to encounter any inquiries calmly. Friendly and warm welcoming where they never missed to smile. Just breakfast could be more variety. Overall, i will surely comeback here.
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Yudhi A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The staffs are friendly. The place is super cozy. The main point is this place has a beautiful sights. Good for chilling before you headout for a long tour.
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Accommodation's Reply
04 Jul 2025
Dear Yudhi A., Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had such a positive experience at Labak River Hotel. It brings us great joy to know that you found our staff friendly, our place super cozy, and especially appreciated the beautiful sights. We're also delighted that you found our hotel to be a good place for chilling before heading out for a long tour. Your perfect 10.0 rating and kind words mean a lot to us. We strive to provide a serene and comfortable environment for all our guests, and your feedback truly motivates us. We hope to have the pleasure of welcoming you back to Labak River Hotel again soon for another relaxing stay. Warm regards, The Labak River Hotel Team
C***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 66 week(s) ago
All as expected. Need additional baby chair in breakfast restaurant.
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Accommodation's Reply
04 Jul 2025
Dear Guest, Thank you for your excellent review and for your 9.4 rating! We are so pleased to hear that everything met your expectations during your stay at Labak River Hotel. We also truly appreciate your valuable feedback regarding the need for additional baby chairs in the breakfast restaurant. This is a very helpful suggestion, and we will certainly take it into consideration as we continuously strive to improve our facilities and services for all our guests, including families with young children. We hope to have the pleasure of welcoming you back to Labak River Hotel in the future! Warm regards, Labak River Hotel Team
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Ni putu s. p.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 111 week(s) ago
Hotelnya nyaman, bersih, pemandangan juga bagus. Kamarnya rapi terutama kamar mandinya cantik. Tamannya juga disusun rapi jadi keliatan cantik. Staff ramah & membantu. Untuk sarapannya walaupun sederhana tapi lumayan enak, kalau ke Ubud pasti akan menginap lagi.
3 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Ni Putu Sintha Purnamasari, Thank you so much for your wonderful review and for your excellent 9.4 rating! We are absolutely thrilled to hear that you had such a pleasant stay at Labak River Hotel. It brings us immense joy to know that you found our hotel comfortable, clean, and enjoyed the beautiful views. We are especially pleased that you liked the neat rooms, particularly the beautiful bathroom, and appreciated our well-arranged and pretty garden. We are also very happy that our staff was friendly and helpful, and that you found our breakfast, though simple, quite delicious. Your kind words and your intention to stay with us again if you return to Ubud truly warm our hearts. We strive to provide a memorable and comfortable experience for all our guests, and your feedback is a great encouragement. We look forward to welcoming you back to Labak River Hotel in the future! Warm regards, Labak River Hotel Team
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Nurulhaqi A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 117 week(s) ago
Clean hotel, good service, pretty good food. The appearance of the hotel facade needs to be improved to make it more attractive.
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Accommodation's Reply
04 Jul 2025
Dear Nurulhaqi Asri, Thank you for taking the time to share your review and for your 8.5 rating. We are delighted to hear that you found our hotel clean, our service good, and our food enjoyable. We also truly appreciate your constructive feedback regarding the hotel's facade appearance. Please be assured that we have noted your suggestion and will consider it as we continuously work on improving our property to enhance the overall guest experience. Your input is very valuable to us. We hope to have the pleasure of welcoming you back to Labak River Hotel in the future, where we aim to exceed your expectations. Warm regards, The Labak River Hotel Team
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Putu I. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 344 week(s) ago
Fun, especially the reception staff are friendly, but the front security doesn't care about the guests, the pool is good, it's always nice,
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1 people find it helpful
Arfiani Ningtyas
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Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 344 week(s) ago
The rooms are quite spacious, the hotel staff is friendly, breakfast tastes ok, only the portions are too small. Very top hotel facilities, large swimming pool 👍
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3 people find it helpful
Leanita D.
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Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 360 week(s) ago
Friendly staff, good views, clean rooms, affordable prices, good ala carte breakfast but my advice might be in the future if the breakfast buffet is more attractive. The problem here is only a lot of ants, up to the room too.
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2 people find it helpful
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Yanuar i.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 361 week(s) ago
Quiet and pleasant, all staff friendly.
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evendi l.
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Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 361 week(s) ago
The room is comfortable, clean, and has a great view. Service is very good, even though at midnight the receptionist is empty no one is standing by. For breakfast a little choice.
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Agoes Pradoto
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Family
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9.4
/10
Reviewed 411 week(s) ago
The rooms are comfortable and quiet. Service was good too.
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Intan R. M.
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Family
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9.1
/10
Reviewed 412 week(s) ago
Great hotel, nice hospitality from their staffs
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anggi c. r.
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Backpacking
icon-origin-TRAVELOKA
8.8
/10
Reviewed 414 week(s) ago
Its location is quiet so comfortable to rest, clean rooms, spacious and outside view nice room, perfect for relaxing after long journey.
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1 people find it helpful
Monce M.
icon-Family
Family
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6.2
/10
Reviewed 452 week(s) ago
Disappointing service, does not meet the standard 3 star hotel,
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Fransdianto Yusuf
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Romantic
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9.4
/10
Reviewed 453 week(s) ago
Lots of ants, but overall good. Breakfast is lacking a lot of choices.
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nur b.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.1
/10
Reviewed 458 week(s) ago
Clean, comfortable and certainly affordable price.
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Andi G.
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9.6
/10
Reviewed 459 week(s) ago
Overall okay, friendly service, from receptionists, parking attendants, restaurant people.
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Sari D.
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Family
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10.0
/10
Reviewed 461 week(s) ago
Make sure you choose the garden view room or with the view to the river. It's really worth it.
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Reyna
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 462 week(s) ago
Stay in a room with a view of the pool and cliffs along the river feels comfortable at all, unfortunately the food was just a choice of fried rice / noodles fried only, no fruit and salad.secara overall okay or good, only just a very simple food.
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Angela L.
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Romantic
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8.5
/10
Reviewed 462 week(s) ago
Nice hotel, the scenery is also good, the checkin / checkout quickly, given a welcome drink that tastes good, friendly service of its staff-friendly at all, satisfied to stay at labak River Hotel
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