Dear Mr. Hermon, Amaris Hotel Bengkulu, Warmest Regards, We appreciate your positive feedback regarding our hotel's location and apologize for any inconvenience caused by the non-working faucets, doormats, and breakfast menu. We have forwarded this information to the relevant department for future improvements. We will continue to strive to provide the best service and hope to welcome you back with an even better experience. Best regards, Okta Priansyah Hotel Manager