Towels are not provided. We only asked for them twice before they were delivered.

Everything is good in terms of service and room area.

The room faces directly onto the river so it's beautiful and greeted with Christmas decorations.

There was no blanket in the room. The spray was also very thin, but the price was cheap so it was tolerable.

The atmosphere of the hotel and its surroundings is good

Please replace damaged facilities, such as curtains and dim lights. Toilets are not very clean.

Maybe because it was being renovated, the facilities were still messy. It was very unimpressive because there were no towels for bathing even though I had asked for them twice.

The service is good, the staff is friendly

Haunted hotel, there is a kuntilanak walking around at 12 midnight, be careful when entering this hotel

Very dirty, dirty sheets, broken window, no key, had to call the staff. The room smelled bad. Not recommended. Better to find another, better hotel. The staff were friendly.

The battery on the door to the room is always problematic. I've complained since the first day and it hasn't been responded to. The service is very bad. I regret staying here.

The hotel is under renovation but they are still forcing room service,,, the AC is not cold, the room door is hard to open, the bathroom is not satisfactory,, the TV doesn't work,, the room is not very clean,, the point is, think twice before you come to this hotel

The broken teapot in the room needs to be checked again, okay?

All good from the service

The service is good, please improve the cleanliness

Cheap, but still pay attention to cleanliness. The sheets look like they haven't been changed.

At first I was hesitant to stay here, because of some people's reviews, but after staying there, the hotel was clean, often cleaned by the cleaning staff, the staff were friendly, I stayed 2 nights at this hotel

The most Disgust*ng Hotel i’ve been to. The room smell really bad, so dark, and gorror ambience. I checkout immidiately after check in

the service is slow, the mattress is hard

One of the hotels I often visit when I'm in Pontianak. The atmosphere is really nice... it's just a shame that some of the room lights are out.