M***d

10.0

/10

Reviewed 3 day(s) ago

This hotel is really cool, cool, cool, cool, really cool, you all really like this hotel, make this hotel your first choice

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A***a

10.0

/10

Reviewed 1 week(s) ago

In terms of service, location and what's available, I like it, it must be 10 stars.

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Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

It was very comfortable to stay here.

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Accommodation's Reply

11 Nov 2025

Dear Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

T***a

8.5

/10

Reviewed 2 week(s) ago

Fun. Okay everyone, plus for the receptionist

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Accommodation's Reply

11 Nov 2025

Dear Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

IMAM S.

Business

8.5

/10

Reviewed 3 week(s) ago

A comfortable place..fun.

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Accommodation's Reply

05 Nov 2025

Dear Imam S, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

AP

ARDI P.

Business

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is very friendly and highly recommended.

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Accommodation's Reply

05 Nov 2025

Dear Ardi P, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

a***h

Staycation

10.0

/10

Reviewed 3 week(s) ago

good room service.. check out time.. fast process...

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Accommodation's Reply

30 Oct 2025

Dear Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

A***r

Business

10.0

/10

Reviewed 3 week(s) ago

Comfortable atmosphere, fast check-out process, friendly staff, varied breakfast, overall it's ok.

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Accommodation's Reply

30 Oct 2025

Dear Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

M***d

8.5

/10

Reviewed 4 week(s) ago

Every time I order, there are always problems checking in.

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Accommodation's Reply

28 Oct 2025

Dear Guest, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager

M***a

8.5

/10

Reviewed 4 week(s) ago

Comfortable... across from lots of food.

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Accommodation's Reply

28 Oct 2025

Dear Guest, Thank you so much for your positive feedback! We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

B***r

Staycation

9.4

/10

Reviewed 4 week(s) ago

The AC is cold. The staff is very friendly. I haven't had a chance to try the food yet.

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Accommodation's Reply

28 Oct 2025

Dear Guest, Thank you so much for your positive feedback! We’re so happy to hear that you had an overall great experience from your recent stay at Batiqa Hotel Palembang. As we believe that personalised service and attention to the smallest details are important in ensuring that your staycation was an awesome one. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

oka F.

9.7

/10

Reviewed 4 week(s) ago

The hotel staff were friendly and responsive when requesting amenities like prayer mats, etc. for the room. The breakfast selection was also good, just schedule your meal at the right time to ensure a more comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.

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Accommodation's Reply

22 Oct 2025

Dear Oka, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

oka F.

9.7

/10

Reviewed 4 week(s) ago

The hotel staff was friendly and responsive when requesting amenities like prayer mats and other items in the room. The breakfast selection was also good, just schedule your breakfast at the right time to ensure a comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.

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Accommodation's Reply

22 Oct 2025

Dear Oka, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

oka F.

9.7

/10

Reviewed 4 week(s) ago

The hotel staff was friendly and responsive when requesting amenities like prayer mats and other items in the room. The breakfast selection was also good, just schedule your breakfast at the right time to ensure a comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.

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1 people find it helpful

Accommodation's Reply

22 Oct 2025

Dear Oka, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

oka F.

9.7

/10

Reviewed 4 week(s) ago

The hotel staff was friendly and responsive when requesting amenities like prayer mats and other items in the room. The breakfast selection was also good, just schedule your breakfast at the right time to ensure a comfortable stay and avoid crowded times. Thank you, Batiqa Palembang.

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Accommodation's Reply

22 Oct 2025

Dear Oka, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

Y***i

Business

10.0

/10

Reviewed 6 week(s) ago

Comfortable rooms, extensive breakfast menu, in the city center, and also many snack options near the hotel.

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Accommodation's Reply

14 Oct 2025

Dear Guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

Verified Traveler

Business

10.0

/10

Reviewed 6 week(s) ago

Clean, comfortable rooms, good food, great location.

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Accommodation's Reply

14 Oct 2025

Dear Guest, Thank you so much for your positive feedback! We’re so happy to hear that you had a great experience from your recent stay at Batiqa Hotel Palembang. We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

M***i

9.4

/10

Reviewed 7 week(s) ago

The water in the bathroom is less than satisfactory... the water coming out is very small

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Accommodation's Reply

07 Oct 2025

Dear Guest, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager

A***o

Business

8.7

/10

Reviewed 7 week(s) ago

Friendly staff, clean environment, only breakfast in my opinion is not oriental enough

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Accommodation's Reply

07 Oct 2025

Dear Guest, Thank you for taking the time to share your feedback. While I hope that you had a better experience on your visit yesterday, it is from feedback like this that we learn and we will use this to improve. We work hard to provide a great guest experience, and in this case it's clear that we didn't do our best. If you give us a chance to earn your trust back, I will assure you that we will do our best to provide you with a good hotel experience as many of our guests have grown to love their good experiences at this hotel. Yours faithfully, Adhi Wahyu Prasetyo, CHA General Manager

Irma R.

Leisure

10.0

/10

Reviewed 8 week(s) ago

I was very happy staying here, the staff were nice, the breakfast was also complete, there were empek-empek and tekwan.

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Accommodation's Reply

23 Sep 2025

Dear Guest, Thank you so much for your positive feedback! We're delighted by your appreciation of our facilities and service while staying at Batiqa Hotel Palembang. Your wish to remain with us forever is truly touching. Terima kasih! We hope to welcome you back to our hotel very soon! Sincerely, Adhi Wahyu Prasetyo, CHA General Manager

BATIQA Hotel Palembang

Overall Ratings & Reviews BATIQA Hotel Palembang

8.6

8.5

8.4

8.7

8.5

Traveler Reviews BATIQA Hotel Palembang

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