Grand Tjokro Premiere Bandung

Explore Grand Tjokro Premiere Bandung
8.5
Very Good
From 16,631 reviews
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Cleanliness

8.5

Room Comfort

8.5

Meal

8.7

Location

8.7

Service and Facilites

8.6

People often mention about Grand Tjokro Premiere Bandung
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Family Friendly (290)
Variety (283)
Staff Friendliness (273)
Ambiance (263)
Bedroom (263)
Distance to City Center (251)
Taste (236)
Activity Option (230)
Room Space (229)
Bathroom (229)
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Traveler Reviews Grand Tjokro Premiere Bandung

Number of reviews per page
20
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Customer reviews
nona F.
icon-Staycation
Staycation
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10.0
/10
Reviewed 2 day(s) ago
great for bringing the family
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1 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Amazing experience, from friendly staff to family-friendly activities. Love the massive food options for breakfast and kids' activities. Will definitely come back again!
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Aldi R. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
A suitable and child-friendly hotel with a mini zoo
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Accommodation's Reply
19 Nov 2025
Dear Mr. Aldi, Thank you for taking the time to write a review. We are so glad that you enjoyed your family holiday, especially as amenities like the mini zoo are very popular with our guests with children. We hope that this enjoyable experience will bring you and your family back to stay with us again. Thank you, Grand Shiokurao Hotel Bandung.
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a***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 day(s) ago
Type of family hotel with a lot of activites but unfortunately you should paid extra to enjoy the facilities
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for staying with us and taking the time to share your review. We are glad to hear that you enjoyed the family-friendly activities available at Grand Tjokro Premiere Bandung. We also appreciate your feedback regarding the additional charges for certain facilities. Please be assured that your input has been forwarded to our management team for further evaluation to help improve guest comfort and overall experience in the future. We look forward to welcoming you back on your next visit. Warm regards, Management Grand Tjokro Premiere Bandung
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 1 week(s) ago
Parking was difficult. There was valet parking, but it was outside the hotel, and picking up my car took a long time. When I was leaving, I waited a total of an hour to pick up my car, and the wrong person picked it up, not my car. The liquid soap wasn't checked to see if it was empty. I asked for a refill, but it wasn't refilled until check out.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for staying with us. We apologize for the inconvenience regarding the valet parking process and the neglect of refilling the liquid soap in the room. We have forwarded your comments to the relevant team for further improvements and to prevent any recurrence in the future. We sincerely hope to welcome you back again for an even better experience. Best regards, Management, Grand Jokro Premier Hotel Bandung
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D***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
The location is in the city center, easy access to everywhere.
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Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for choosing to stay with us and for your positive review. We are delighted to know that our central location makes your travel convenient. We look forward to welcoming you back again on your next visit. Best regards, Management, Grand Jokro Premier Hotel Bandung
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room is clean, spacious, the facilities are good, the food is delicious, but there are about 5 leaks in the bathroom.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Sir/Madam, Thank you for staying with us and sharing your feedback. We are very glad that you were satisfied with the cleanliness of our room, facilities and the quality of our food. However, we apologize for the inconvenience caused by the fly in the bathroom. We have forwarded this feedback to the relevant team for immediate corrective action to prevent it from happening again. We sincerely hope to welcome you back for an even better experience. Best regards, Management, Grand Jokro Premier Hotel Bandung
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BIDAN D. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The heated children's pool was very comfortable. Breakfast was very complete and varied, and delicious. The staff was friendly, and the rooms were comfortable.
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1 people find it helpful
Accommodation's Reply
19 Nov 2025
Dear Valued Guest, Thank you for choosing to stay with us and for your positive review. We are very pleased that you were impressed with our heated swimming pool, our varied and tasty breakfast, our comfortable rooms and our friendly staff. We look forward to welcoming you and your family on your next visit. Best regards, Management, Grand Jokro Premier Hotel Bandung
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bayu t. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 1 week(s) ago
The hospitality is very, very lacking. I stayed at Tjokro twice, it's just one achievement, there's no change in the service, it's equally unpleasant.
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1 people find it helpful
F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, the hotel is comfortable.
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2 people find it helpful
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Hendra S. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
This is a regular kid-friendly hotel in Bandung, even though I had trouble getting the room key. But the staff handled everything quickly. So, let's vacation here.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Everything was great, including the facilities, staff, and more. Breakfast was delicious, with a varied menu, and even included instant noodles. Overall, I enjoyed my stay here.
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1 people find it helpful
I***O
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, because the parking lot is full, valet parking is free, for those who like jogging and morning walks, the location around the hotel is comfortable for these activities.
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1 people find it helpful
b***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 2 week(s) ago
Please help, check in is soooooo slow... the reception area is full
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3 people find it helpful
Dewi A.
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 2 week(s) ago
The security guards here are not very friendly. Several times I took an online taxi and were told to go and wait behind the hotel... even though I was already in the lobby... please make the security guards friendlier and more friendly with online taxis because not all guests use private cars.
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S***O
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Kids Friendly Hotel, for those who haven't tried it, please try this hotel which can be said to have complete facilities.
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+4
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Accommodation's Reply
10 Nov 2025
Dear Director/General Manager, Thank you for your positive review and feedback. We are very pleased that you are satisfied with our hotel and child-friendly amenities. We look forward to welcoming you and your family back to Grand Jokro Premier Hotel Bandung again. Best regards, The Management of Grand Jokro Premier Hotel Bandung
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N***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Best to all. New year should be here again
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Management, Thank you for your positive and memorable review. We are very glad that you enjoyed your stay at our hotel. We look forward to welcoming you back to celebrate the New Year at Grand Jokro Premier Hotel Bandung again. Best regards, The Management of Grand Jokro Premier Hotel Bandung
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Maulana Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is very nice and there is a mini zoo and it is very suitable for children if you have a staycation there.
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Accommodation's Reply
10 Nov 2025
Dear Maulana, Thank you for your positive review. We are very glad to know that you enjoyed your stay at our hotel and enjoyed the mini zoo, which was a favorite with the kids. We hope that Grand Tjokro Premiere Bandung will always be the choice of you and your family for your next stay. Best regards, Grand Tjokro Premiere Bandung Management
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
For this price, the front desk staff are not very friendly.
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Dear Management, Thank you for your review and feedback. We apologize for the inconvenience you experienced with our reception service. This is a major concern for the management to improve our service quality. We sincerely hope to welcome you back to Grand Jokro Premier Hotel Bandung for an even better experience. Best regards, The Management of Grand Jokro Premier Hotel Bandung
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m***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The place to eat is ok, the menu is also ok (simple and home-cooked food, lontong, black beans, green beans, Manado porridge, etc.).
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Accommodation's Reply
10 Nov 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are very glad that you were satisfied with our menu and the taste of our restaurant's food, including our home-cooked dishes, which are a favorite among all our guests. We look forward to welcoming you back to Grand Jokro Premier Hotel Bandung again. Best regards, The Management of Grand Jokro Premier Hotel Bandung
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Number of reviews per page
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