Lexis Suites Penang

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Overall Ratings & Reviews Lexis Suites Penang

Traveloka (1,107)
Other sources (755)
8.8
Very Good
From 1,107 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.2

Meal

8.4

Location

8.2

Service and Facilites

8.8

People often mention about Lexis Suites Penang
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Room Space (8)
Bathroom (8)
Taste (8)
Accessibility (7)
Ambiance (7)
Bedroom (7)
Variety (7)
Family Friendly (6)
Check-in/out Time (6)
Surroundings (5)
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Traveler Reviews Lexis Suites Penang

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Customer reviews
S***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 25 week(s) ago
Ok good, my kids love and enjoy the holiday
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shazwan a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 42 week(s) ago
Everything is good. Will come again
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Superb, amazing place to heal with the kiddos... Definitely will be coming back again.
1 people find it helpful
Y***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
Nice and comfortable for resting with your beloved family
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j***a
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Leisure
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9.4
/10
Reviewed 48 week(s) ago
Great staycation & great indiv. Pool for fmly with kids
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athirah a.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 50 week(s) ago
The room is spacious, the staffs are friendly
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farhana i.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 52 week(s) ago
This is my fourth stay. I think that explains it all haha
1 people find it helpful
H***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 55 week(s) ago
1) Location very far from Georgetown. 2) check in requesting lots of data including email address? 3) check out at 11am ya, late rm50 charges? 4) Iron board bended terribly hardly to be used. 5) Maintenance staff when requested to come to room - 2x calling waiting nothing happened, lastly going down to lobby to get the services done. 6) The swim pool cold water. 7) Sauna /steam room have to wait 2 - 4 hours to get the heated room ready. 8) The beach not so attractive for swimming. Not even being beautified. 9) Few lift being shut down at night. And lift quite slow too. The only thing chosen this hotel because of family vacation that need 2 king bed and private pool in a room. Regards,
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5 people find it helpful
B***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 56 week(s) ago
So far all good, staff friendly, service only unable to provide plate, spoon & fork. They are giving disposable but limited request.
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C***N
icon-origin-TRAVELOKA
9.7
/10
Reviewed 61 week(s) ago
Very fast, two nights in the hotel were gone. Very relaxing in the hotel, but surrounding the hotel, there aren't many restaurants that can let my kids eat. But that breakfast has many choices depending on the Port Dickson Lexis Suite.
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Nur I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 61 week(s) ago
When we arrived, the weather was not good. It was so windy around the hotel that the hotel had to close the main door and several pieces of the roof flew off. I was very lucky because the staff on duty at that time facilitated all the c.in processes and helped me lift the items even though the weather conditions at that time were very scary. Then, we went straight up to our room ( 905 ). When entering the room, everything looks ok but there is an unpleasant smell. our family looked for the smell and it turned out that the smell was coming from the toilet with a very strong smell. In addition, the condition of the corridor next to the swimming pool is not dirty with garbage. In addition, the door to the bathroom was torn, the refrigerator was not cold enough and the television remote control was not working. I immediately called the operator and asked for the toilet to be cleaned as soon as possible and we went out to eat. Back from dinner, the toilet no longer smells. When we bathed in the pool, there was garbage thrown away from the occupants of the other room..we were disappointed
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N***R
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Great stay with value of money.
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Samer A. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
Staff is very helpful. Rooms are clean and spacious. Breakfast is wide and varries. Room had a private sauna and pool which was comfortable. Hotel 10 min drive from airport which is really nice.
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N***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 69 week(s) ago
There was a blackout during the night of our stay from 12am to 5.30am. Staffs weren't very helpful with no contingency plan. No gesture of remorse shared with the affected guests. Upon inquiring, they only offer extra one hour stay, which could not compensate for the loss of enjoyment for the cost we paid for.
1 people find it helpful
Tjaturastuty a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 71 week(s) ago
If my family go to go Penang, we will stay in Lexis. Imazing hotel.
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Willy S.
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Leisure
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10.0
/10
Reviewed 72 week(s) ago
Big room. There is a steam room. There is a mini swimming pool. Suitable for families.
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Nurul F. A.
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 73 week(s) ago
My kids really enjoyed the pool. Kejap-kejap terjun kolam, lepas tu mandi bath tub pulak. Dekat level 8 ada kids world (indoor playground) yg children boleh main for free. Also got few indoor games like jenga, chess, dam & few more. Breakfast spread was just so-so in my opinion. On our 2nd day going for breakfast, food was not top up quickly, probably due to heavy traffic. Would appreciate if Lexis could provide more variety to the pastries too. Anyway, recommended to family with kids.
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b***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 73 week(s) ago
The hotel staff is friendly, the rooms are comfortable and large. The beach is only for viewing because the water is not clear.
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Mohamad A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 78 week(s) ago
Great deals. Friendly staff. Wonderful room.
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S***I
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
The room is spacious, beautiful and comfortable. The best private pool. But i) bathroom when you take a shower the water comes out under the door.. then it overflows.. the outside floor is wet. ii) The air conditioner is not cold.. at night it is not cold even if there is a fan. Sweating and sleepless. iii) Breakfast has to wait in line for an empty table. The number of dining tables is not enough. After getting a table to eat, I feel suffocated because people are waiting for their turn. Can't enjoy food. There are a lot of menus but we don't have time to eat because we have brains and sense. It's a pity that there are many people waiting in line. One head payment for breakfast if there is an add on is expensive. So breakfast shouldn't be crowded and queuing. It doesn't match the hotel rate and the breakfast rate per head is expensive
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