The rooms are super clean, the staff is so friendly. I've been here twice, the first time was during the Taylor Swift concert, the second time was during the Blackpink concert. It's really good, close to Farrer Park MRT, you can walk through the mall if you don't want to get too hot. There are 2 staff, a man and a woman, but on different shifts, but both are VERY NICE. If you need to hurry, you can negotiate a 1 pm check-in. The room is very clean, there is free hot water for coffee, close to food places if you get hungry at night, you can eat near the hotel.