Dear Sir/Madam, Warmest Greetings from Amaris Hotel Pettarani Makassar! Thank you for your review and for taking the time to share your experience while visiting Amaris Hotel Pettarani Makassar. Guest satisfaction and comfort are our priority, and we are delighted to hear that you had a memorable experience, especially with our friendly staff, comfortable lobby area with welcome drink, and the promptness of our employees in assisting with the check-in process. However, we also realize there are still many shortcomings in this regard, for which we apologize. Once again, we thank you very much for your review. We look forward to welcoming you back to Amaris Hotel Pettarani Makassar on your next visit. May you always be blessed with health, prosperity, and success. Best regards, Daniel Soetiono. Hotel Manager