Townhouse OAK Hotel Fiducia Serpong Tangerang

Explore Townhouse OAK Hotel Fiducia Serpong Tangerang
8.1
Very Good
From 651 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.0

Location

8.5

Service and Facilites

8.2

People often mention about Townhouse OAK Hotel Fiducia Serpong Tangerang
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氛围 (33)
无障碍设施 (30)
卧室 (30)
员工友好度 (25)
房间空间 (25)
距市中心的距离 (23)
浴室 (21)
酒店区域 (21)
隔音 (20)
周边环境 (19)
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Traveler Reviews Townhouse OAK Hotel Fiducia Serpong Tangerang

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40
Customer reviews
C***e
icon-Business
Business
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6.5
/10
Reviewed 1 week(s) ago
Suitable for short stays, really only for lying down, not suitable for the elderly, the bathroom has no towel rail or hanger, but there is hot water. However, it is informed that hot water takes time to heat up and there is a possibility that if the usage is high, it will not get hot water. There are also many mosquitoes in the outdoor area and even in the room. There is an unpleasant smell from the bathroom, not clear where it came from. So I sprayed perfume. The room was a little stuffy because the window and ventilation were limited. The bedsheets had stains. The staff were friendly and willing to help fix the leaking sink. The AC is new, so it is quite comfortable. We stayed 2 days and the room was not cleaned, when we were gone all day. Next door there is a bakery, Jco and a small road. Further away there is a hypermart. I am happy that it is close to where my child lives
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R***a
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Leisure
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8.5
/10
Reviewed 2 week(s) ago
1. Those who use Google maps just choose the route towards the WTC 2. I don't know if I have to ask for drinks first or what, but it's better to have them prepared in the room. The room is okay, quite spacious, the AC is also cold, the food is okay
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M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Quite good, friendly staff and all services are good
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S***i
icon-Transit
Transit
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8.2
/10
Reviewed 8 week(s) ago
The location is great, but the room is not up to par, from the furnishings to the cleanliness and the smell. Luckily, the bed was still decent. The bathroom facilities are very basic. Luckily, the towels smell nice and are clean.
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Arjuna I.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Quite comfortable and enjoyable, good job.
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2 people find it helpful
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Nice, clean, neat, comfortable, and friendly staff
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1 people find it helpful
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 17 week(s) ago
It's really not good to stay here, it's damp... the staff are not very friendly, initially I booked a king bed but instead I got a standard one and when I asked for a solution, they threw it to Traveloka even though I was really tired and had to rest and there was no solution at all for the price difference hehe
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3 people find it helpful
S***n
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
The sound in the room penetrates to the next room... making it uncomfortable.
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1 people find it helpful
D***y
icon-Transit
Transit
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6.5
/10
Reviewed 22 week(s) ago
This is the first time the inn doesn't provide drinking water with the reason that it is via the application
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P***T
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Standard for the price, have stayed here many times.
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1 people find it helpful
M***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
The hotel is clean, pleasant, and strategically located.
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F***a
icon-origin-TRAVELOKA
6.9
/10
Reviewed 30 week(s) ago
I've stayed here so many times but this is the first time it's a dud, room 401, the AC isn't cold, it's so hot I can't sleep even though I booked the most expensive room 🥹 I was hoping for comfort but I got too hot.. the bathroom door couldn't be closed, the lock was broken.. it was only 11 am and the staff called me even though check out time was still an hour away In the future, it can be improved, especially the AC service so that guests are comfortable and not too hot
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2 people find it helpful
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 31 week(s) ago
This hotel has many naughty women given access to open an open BO business. Very disturbing comfort. Dirty, crowded, noisy, looks dirty, very disturbing comfort because the loud voices are very audible to us.!
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2 people find it helpful
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Good, comfortable staying here. Easy access.
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2 people find it helpful
J***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 32 week(s) ago
Always a great favorite, keep coming back.
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S***i
icon-origin-TRAVELOKA
6.4
/10
Reviewed 33 week(s) ago
I checked in for 2 nights, the spacious room at that price was very good, but the first night I was terrified because at 12 midnight my room was being banged on loudly, like there was a raid.
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3 people find it helpful
irmawati
icon-Transit
Transit
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5.0
/10
Reviewed 33 week(s) ago
When I first entered the room, I could immediately smell the toilet, the blanket was dirty because it made me itchy when I used it.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
The staff is friendly, the place is cool, nice and clean, I recommend it for those looking for a good place, this is the solution
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2 people find it helpful
M***d
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9.7
/10
Reviewed 40 week(s) ago
Friendly and comfortable staff when checking out
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T***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
The air conditioner is not cold, it's dirty, like the sheets haven't been washed.
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2 people find it helpful
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