What can I say about Parklane? Well, for one, it's my favorite place where I love to stay whenever I visit Cebu. The obvious reason is: "The Staffs." They are the ones that make guests (like myself) return. They recognize return guests (I am one of them). They greet me by name with a genuine smile, make me feel welcome, know my preferences, and anticipate my needs. This all comes with sincerity and courtesy. I'm especially taken aback when one of the top management personnel, Mr. Richard, took time off to approach and enquire about my stay and meals in the Hotel. I met him first when I last stayed in March 2024, and he remembered me. Wow! Anyway, he updated me on the ongoing & upcoming events in Cebu. I liked the Fiesta, though. That's the way it should be for the management personnel to interact with Hotel guests, and that will show their interest in guests' well-being. The following staff are worth mentioning as they had gone the extra mile in making me feel excited about putting up in Parklane: Manuel's (Service)-Edelito (the first person whom I had interacted with when I stayed at Parklane in the beginning), Zyrel, Janica, Antoinette, Kryzzlyn, Claire, Jannah, Dave, etc. Culinary-Diane (first time she made me vegetarian fried rice, thought that I was a vegetarian when I ordered a vege omelet). She anticipated my needs. She wowed me at that moment.-Albert (one of the first chefs whom I know, cooks and caters to my request in dining. Bean Date-Apple (she is a jem, friendly, and always with a smile).-Sharmin. Housekeeping-Tess, Analyn & team Security-Guico, Trazo, Catamo, Tingal, Boragay, Yamore, Abuno. Front Desk-Von and team Banquet-Ronald (who brought me around the first time). Concierge-Ryan (with Ronald, brought me out for dining and sightseeing the first time) & team. Ka Nanan-Vanessa. PS: Please forgive me as there are many more whom I couldn't remember their names. They are equally fantastic like the above mentioned. I missed Edwin, who I think was an inspiration to the team. I missed Sheila (bean date). I'm going to miss Vanessa too. Alright, I think I have said enough. Before I leave, I would like to say a big thank you to all who had taken care of my sister while she was there during her stay. She had enjoyed herself in Parklane, and she said "a big thank you" to the staff. Once again, thank you Parklane, and remember the staff are an asset to the hotel. If you take care of them, they will in turn look after the welfare of the guests and the business of the hotel, to flourish. I wish Parklane every success in its future endeavor. God Bless.

It is a lovely place in the city center. Buffet is amazing.

The staff were nice and very professional. The room we stayed in was very clean and well maintained. It was an overall great experience.

Love buffet and their cafe. Love the fact that they have a gym and pool and its accessible to anywhere. Love the location and staff. All in all a great experience to me and my hubby.

The only thing I wish they did better was the breakfast menu. I'm pretty sure Cebu has more sweet delicacies than just puto maya. If you're truly distinctly local, show it off! I would have loved to see more local food than the bread selections. Also, they're currently renovating so the pool is only open at 5-9 pm (closed on Thursday for maintenance). The gym facilities were great, just beware that it 's usually crowded by 8 am and after 6 pm. The hotel 's closeness to the mall is another plus. All in all I have no regret choosing this place.

Check-in late as we arrived late. Appreciate reception for easy check in. Room was clean and space is enough for 2-3 people, not small also not super big. Had a good breakfast too!

the room looked very new and we love that even though our room was along the road, it was not noisy.

The place was really clean and feels elegant. I had a great stay here.

Recommendable. Satisfied and happy customer.

The hotel is at the center of Cebu's bustling city, at a walking distance to Ayala and Metro.

hotel staff/crew were all friendly and accommodating. food was amazing. room was neat.

Well-maintained facilities. Hospitable Hotel Staff from arrival till departure. This will be my accommodation of choice in Cebu for now.

Was not given the room we were supposed to get. No bathtub inside the rooms.. is this false advertisement or what?!

I booked the hotel knowing that the pool renovation will finish on 22nd of December 2018. Unfortunately, they are still working on it until the time I stayed there. It wasn't posted in app that they are still renovating until now. Everything else is okay. This hotel is old.

The services they offered was awesome; their facilities are good.

Very accessible to mall and other establishments you need to unwind. Had a good sleep and breakfast was good. Staffs are accomodating.

So lurve the breakfast buffet. We had free newspapers in the morning & left at the front door. We just don’t like the bed, it’s too cute. It’s too different from the sample picture. Wi-Fi was intermittent. Overall, it was a fantastic staycation!

We booked for a Deluxe Room but when we checked in the hotel we got an upgrade of an Executive Suite Room which was even beyond our expectations.

The room was good and enough for me and my family. I'd love to bring the whole gang next time. Staff are accommodating and amenities are well-maintained. Overall, our stay had been memorable. Thank you!

Amazing amenities and friendly staff