Grand Royal Denai Hotel Bukittinggi

Explore Grand Royal Denai Hotel Bukittinggi
8.6
Very Good
From 2,809 reviews
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Cleanliness

8.8

Room Comfort

8.7

Meal

8.3

Location

8.6

Service and Facilites

8.6

People often mention about Grand Royal Denai Hotel Bukittinggi
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Distance to City Center (28)
Staff Friendliness (27)
Ambiance (27)
Hotel Area (25)
Bedroom (24)
Family Friendly (21)
Taste (21)
Variety (21)
Surroundings (19)
Accessibility (19)
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Traveler Reviews Grand Royal Denai Hotel Bukittinggi

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40
Customer reviews
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matrokim
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10.0
/10
Reviewed 6 day(s) ago
All ok. Food, cleanliness, security.
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A***e
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
comfortable, every time I go to Bukittinggi I always stay here
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Accommodation's Reply
19 Nov 2025
Greetings from Grand Royal Denai Hotel (Bukit Tinggi). Thank you for your positive feedback. We look forward to welcoming you back soon. Front Desk: Mr. Husni
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Angga A.
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Leisure
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10.0
/10
Reviewed 12 week(s) ago
the hotel is good and recommended for tourism
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Accommodation's Reply
13 Sep 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, Mr. Angga. We look forward to welcoming you back. Warm regards, Ms. Husni, Receptionist
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r***a
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Leisure
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10.0
/10
Reviewed 12 week(s) ago
The hotel staff is friendly, the service and facilities are satisfactory, the location is strategically close to the Jam Gadang tourist attraction, the zoo, and the surrounding area.
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Accommodation's Reply
13 Sep 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, and we look forward to welcoming you back. Best regards, Ms. Husni, Receptionist
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A***n
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Leisure
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10.0
/10
Reviewed 12 week(s) ago
The best for accommodation. Good service.
1 people find it helpful
Accommodation's Reply
13 Sep 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, and we look forward to welcoming you back. Best regards, Ms. Husni, Receptionist
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A***n
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Staycation
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8.5
/10
Reviewed 14 week(s) ago
Everything was good... Everything was good...
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Accommodation's Reply
13 Sep 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, and we look forward to welcoming you back. Best regards, Ms. Husni, Receptionist
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G***t
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Leisure
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8.5
/10
Reviewed 16 week(s) ago
Quite a comfortable hotel, we rented 3 rooms.
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Accommodation's Reply
13 Sep 2025
Warm greetings from Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, and we look forward to welcoming you back. Warm regards, Ms. Husni, Receptionist
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T***s
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10.0
/10
Reviewed 18 week(s) ago
First stay, near the fort, just walk.
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Accommodation's Reply
04 Aug 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, and we look forward to welcoming you back. Best regards, Ms. Husni, Receptionist
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A***a
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8.5
/10
Reviewed 19 week(s) ago
• This 4-star hotel is strategically located on Jalan Yos Sudarso, only about 500–700 meters from Jam Gadang and Fort de Kock—ideal for walking tours. • It is managed by the same group as other branches, such as Royal Denai View and Royal Denai. • Public facilities include free Wi-Fi, a restaurant/coffee shop, an outdoor pool, free parking, an elevator, and 24-hour front desk.
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1 people find it helpful
Accommodation's Reply
23 Jul 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, and we look forward to welcoming you back. Best regards, Ms. Husni, Receptionist
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Z***u
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Leisure
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8.5
/10
Reviewed 19 week(s) ago
In terms of taste, the food is delicious, but there aren't many menu choices, maybe because it wasn't the weekend so there weren't many people staying, so the food was adjusted to the quantity, but it was still delicious.
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, and we look forward to welcoming you back. Best regards, Ms. Husni, Receptionist
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Yos A.
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6.4
/10
Reviewed 21 week(s) ago
According to the time information, hotel check-in is at 14:00, but when they arrived at 15:40 the room was not ready. Requests for connecting door rooms were not fulfilled even though there was an option on Traveloka. The room wallpaper looked shabby and peeled off, the bathroom flusher tap was broken so that water seeped in. The parking lot in the basement has no access to stairs/lifts for people to the lobby or rooms so they have to walk from vehicle access. The receptionist staff did not provide good answers, but the room boy and security staff were good.
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Accommodation's Reply
23 Jul 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review. We will further evaluate any shortcomings in our hotel. We look forward to welcoming you back. Warm regards, Ms. Husni, Receptionist
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Y***A
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Leisure
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10.0
/10
Reviewed 21 week(s) ago
Great, keep up the good work
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Accommodation's Reply
23 Jul 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, and we look forward to welcoming you back. Best regards, Ms. Husni, Receptionist
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Budhiyansyah A.
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Leisure
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9.7
/10
Reviewed 21 week(s) ago
The hotel location is very strategic, the rooms are clean, the food is very varied and tastes good
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Accommodation's Reply
23 Jul 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, and we look forward to welcoming you back. Best regards, Ms. Husni, Receptionist
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h***z
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10.0
/10
Reviewed 22 week(s) ago
Highly recommended hotel for those bringing family
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2 people find it helpful
Accommodation's Reply
23 Jul 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, and we look forward to welcoming you back. Best regards, Ms. Husni, Receptionist
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Beni S.
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Transit
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8.4
/10
Reviewed 22 week(s) ago
The price does not match the facilities provided when compared to the hotel next to GR
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Accommodation's Reply
23 Jul 2025
Warm greetings from the Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review. We will further evaluate any shortcomings in our hotel. We look forward to welcoming you back. Warm regards, Ms. Husni, Receptionist
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F***y
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Staycation
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10.0
/10
Reviewed 25 week(s) ago
the hotel is clean, the staff are friendly, the swimming pool is clean.. the location is strategic, close to everywhere, the breakfast is delicious.. it's the best..
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Accommodation's Reply
14 Jun 2025
Warm greetings from Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, we look forward to your return. Warm regards, Husni. Receptionist
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G***a
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Leisure
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10.0
/10
Reviewed 26 week(s) ago
The hotel is nice, the rooms are nice, clean, complete facilities, the breakfast food is also delicious, the staff are friendly and very helpful
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Accommodation's Reply
14 Jun 2025
Warm greetings from Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, we look forward to your return. Warm regards, Husni. Receptionist
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Shabri S.
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10.0
/10
Reviewed 27 week(s) ago
Recommended accommodation for families with very friendly service
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Accommodation's Reply
14 Jun 2025
Dear Mr. Shabri S warm greetings from Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, we look forward to your return Warm regards, Husni. Receptionist
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F***h
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10.0
/10
Reviewed 28 week(s) ago
The hotel is nice and clean, close to the city center. The staff is friendly.
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Accommodation's Reply
14 Jun 2025
Warm greetings from Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, we look forward to your return. Warm regards, Husni. Receptionist
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Yasirli A.
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Leisure
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8.5
/10
Reviewed 28 week(s) ago
The room is comfortable, clean and fragrant. The food is also varied and delicious. If I go to Bukittinggi, I will stay here again.
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Accommodation's Reply
14 Jun 2025
Warm greetings from Grand Royal Denai Hotel Bukittinggi. Thank you for your positive review, we look forward to your return. Warm regards, Husni. Receptionist
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Number of reviews per page
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