KHAS Gresik Hotel

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Overall Ratings & Reviews KHAS Gresik Hotel

Traveloka (3,230)
Other sources (3)
8.5
Very Good
From 3,230 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about KHAS Gresik Hotel
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Staff Friendliness (58)
Ambiance (56)
Distance to City Center (54)
Bedroom (53)
Accessibility (45)
Bathroom (44)
Hotel Area (43)
Check-in/out Time (38)
Surroundings (37)
Family Friendly (34)
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Traveler Reviews KHAS Gresik Hotel

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 day(s) ago
The room was damp, the paint was peeling and the sheets smelled musty.
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1 people find it helpful
A***a
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10.0
/10
Reviewed 6 day(s) ago
All the facilities are good, the hotel is comfortable and if there is an event in Gresik again, I want to stay here again
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Accommodation's Reply
09 Dec 2025
Dear Ms. A*a, Thank you very much for taking the time to share your experience at Khas Gresik Hotel. We are delighted to know that the service and comfort we provided was very impressive. Providing the best service and maintaining guest satisfaction is our top priority. We sincerely hope to welcome you back again and provide you with an even warmer and more memorable experience on your next visit. Best regards, Khas Gresik Hotel
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M***o
icon-Business
Business
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9.7
/10
Reviewed 1 week(s) ago
This is my go-to hotel every time I visit Gresik. It's clean, comfortable, and the staff are friendly. Check-in and check-out are quick. The shower water is strong enough, but the towels need to be replaced. The breakfast menu is quite varied.
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Accommodation's Reply
09 Dec 2025
Dear M*O, Sincerely yours, Khas Gresik Hotel Thank you for taking the time to share your experience with us. We apologize if the breakfast menu provided did not meet your expectations. This valuable feedback is our main concern in continuously improving the quality of our service as well as the variety of breakfast menu in our restaurants. Providing the best service and comfort to all our guests is our top priority. We sincerely hope to welcome you back to Khas Gresik with even better and memorable experiences. Sincerely, KHAS Gresik Hotel
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E***A
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10.0
/10
Reviewed 2 week(s) ago
Strategic place, price affordable, comfortable
1 people find it helpful
Accommodation's Reply
05 Dec 2025
Dear Sir/Madam E***A, Warmest greetings from KHAS Gresik Hotel. Thank you for your positive feedback. We are pleased to hear that you found our location strategic, our pricing affordable, and your stay comfortable. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another pleasant stay. Best regards, KHAS Gresik Hotel
A***u
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10.0
/10
Reviewed 3 week(s) ago
The hotel is clean, comfortable, and Muslim-friendly. Rooms are equipped with prayer mats and mukenahs. Breakfast is also delicious.
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Accommodation's Reply
05 Dec 2025
Dear A*u, Welcome to Hotel Kasgresik. Thank you very much for choosing to stay with us. We are delighted that you found our hotel clean, comfortable and up to standard for Muslims. As a Muslim-friendly hotel, we provide prayer mats and prayer robes in all rooms. We are also delighted that you were satisfied with our breakfast. We look forward to welcoming you back soon and hope that your stay will be even more memorable. Thank you, Hotel Kasgresik.
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R***o
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8.5
/10
Reviewed 4 week(s) ago
Hotel staff is friendly and service is good
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2 people find it helpful
Accommodation's Reply
18 Nov 2025
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to write a review. We appreciate your feedback and we are committed to providing even better service during your next visit. We look forward to welcoming you back to Khas Gresik again. Best regards, Management
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Khairizan B. A.
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Perfect location if you are en route to Bawean Island, a mere 5 minutes' drive to the jetty.
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Accommodation's Reply
06 Nov 2025
Dear Khairizan B. A., Mr Warmest greetings from KHAS Gresik Hotel. Thank you for taking the time to share your experience with us. We are truly delighted to hear that our service and hospitality left a positive impression on you. Delivering the best service and ensuring guest satisfaction are always our top priorities. We sincerely look forward to welcoming you back, and to creating an even warmer and more memorable stay on your next visit. Best regards, KHAS Gresik Hotel
e***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
nice spending time here, room clean, great time family having here for stay. keep being profesional
1 people find it helpful
Accommodation's Reply
11 Nov 2025
Dear Guest, Warmest greetings from KHAS Gresik Hotel. Thank you for taking the time to share your experience with us. We are truly delighted to hear that our service and hospitality left a positive impression on you. Delivering the best service and ensuring guest satisfaction are always our top priorities. We sincerely look forward to welcoming you back, and to creating an even warmer and more memorable stay on your next visit. Best regards, KHAS Gresik Hotel
Hadi W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Close to the town square and nice rooms
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Accommodation's Reply
06 Nov 2025
Hello Hardy W! All of us at Hotel Kasgresik would like to sincerely thank you for your kind comments regarding your stay with us. We are delighted to hear that you were satisfied with our hotel's service and comfort. Excellent service and guest satisfaction are our top priorities. We look forward to welcoming you back soon and look forward to providing you with an even more warm and memorable stay. Thank you! Hotel Kasgresik
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Everything okay, the room was clean and tidy.
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Guest, Warmest greetings from KHAS Gresik Hotel. Thank you for taking the time to share your experience with us. We are truly delighted to hear that our service and hospitality left a positive impression on you. Delivering the best service and ensuring guest satisfaction are always our top priorities. We sincerely look forward to welcoming you back, and to creating an even warmer and more memorable stay on your next visit. Best regards, KHAS Gresik Hotel
Dhany K.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Valet Parking, Friendly Staff Delicious food/breakfast, varied menu
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+5
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Accommodation's Reply
31 Oct 2025
Dear Mr. Dhany, Warmest regards, Khas Gresik Hotel. Thank you for staying at our hotel and we really appreciate you taking the time to share your feedback about our hotel. We are very happy to hear your feedback and we are committed to providing even better service during your next visit. We look forward to welcoming you back to Khas Gresik Hotel again. Best regards, Khas Gresik
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M***a
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8.5
/10
Reviewed 8 week(s) ago
Helpful staff and comfortable hotel. Some bathroom facilities need to be improved, a small thing but it's good to check regularly and see if there are any improvements.
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Khas Gresik Hotel would like to extend our sincere gratitude for taking the time to share your experience with us. We apologize if your visit did not meet your expectations. Your feedback is extremely important to us and our team takes it seriously and will evaluate and improve it promptly. Providing the best service and taking care of the comfort of all our guests is our top priority. We hope to have the opportunity to welcome you back again so that we can provide you with an even better and memorable experience. Sincerely, Khas Gresik Hotel
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M***a
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8.5
/10
Reviewed 8 week(s) ago
The service is friendly but there are things that need to be improved in the room, especially the bathroom.
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Accommodation's Reply
31 Oct 2025
Dear Valued Guest, Khas Gresik Hotel would like to extend our sincere gratitude for taking the time to share your experience with us. We apologize if your visit did not meet your expectations. Your feedback is extremely important to us and our team takes it seriously and will evaluate and improve it promptly. Providing the best service and taking care of the comfort of all our guests is our top priority. We hope to have the opportunity to welcome you back again so that we can provide you with an even better and memorable experience. Sincerely, Khas Gresik Hotel
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INTO A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very good experience during stay
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Accommodation's Reply
15 Oct 2025
Dear Ladies/Gentlemen, Khas Gresik Hotel, Warmest Regards, Thank you for taking the time to share your stay experience with us. We are delighted to know that the service and comfort we provided were very impressive. Providing the best service and maintaining guest satisfaction is our top priority. We sincerely hope to welcome you back again and provide you with an even warmer and more memorable experience on your next visit. Best regards, Khas Gresik Hotel
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
looks very helpful for singah
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Accommodation's Reply
09 Oct 2025
Dear Guest, Warm greetings from us at Khas Gresik Hotel. Thank you for taking the time to give us a very good review and rating, Khas Gresik Hotel. We hope we can continue to provide the best impression and service to all our guests and colleagues. We look forward to your next visit to our hotel. Management
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Bagus T. W.
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10.0
/10
Reviewed 11 week(s) ago
The staff is very friendly and the service is great...
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1 people find it helpful
Accommodation's Reply
30 Sep 2025
Dear Mr. Bagus T.W., Warm greetings from Khas Gresik Hotel. Thank you for taking the time to share your experience during your stay with us. We are delighted to hear that you found our service and comfort memorable. Providing the best service and ensuring guest satisfaction is our top priority. We look forward to welcoming you back and providing an even warmer and more memorable experience on your next visit. Best regards, Khas Gresik Hotel
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m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Recommended hotel in the center of Gresik city which is close to the town square and has a small swimming pool for children.
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Accommodation's Reply
30 Sep 2025
Dear Guest, Warm greetings from Khas Gresik Hotel. Thank you for staying at our hotel, and we greatly appreciate your taking the time to share your review. We are very happy to receive your feedback, and we are committed to providing even better service on your next visit. We look forward to welcoming you back to Khas Gresik Hotel. Best regards, Management
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m***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
It could be an alternative choice for staying in the city center, close to the town square and typical Gresik culinary delights such as Pudak.
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Accommodation's Reply
30 Sep 2025
Dear Guest, Warm greetings from Khas Gresik Hotel. Thank you for staying at our hotel, and we greatly appreciate your taking the time to share your review. We are very happy to receive your feedback, and we are committed to providing even better service on your next visit. We look forward to welcoming you back to Khas Gresik Hotel. Best regards, Management
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A***a
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9.4
/10
Reviewed 12 week(s) ago
comfortable, fits the budget, friendly staff and clean.
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Accommodation's Reply
26 Sep 2025
Dear Guest, Warm greetings from Khas Gresik Hotel. Thank you for taking the time to share your experience during your stay with us. We are delighted to hear that you found our service and comfort memorable. Providing the best service and ensuring guest satisfaction is our top priority. We look forward to welcoming you back and providing an even warmer and more memorable experience on your next visit. Best regards, Khas Gresik Hotel.
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Fachrudin N. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The staff is very friendly and helpful
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Accommodation's Reply
15 Sep 2025
Dear Mr. Fachrudin n h, Warm greetings from Khas Gresik Hotel. Thank you for taking the time to share your experience visiting with us. It was a pleasure reading your review. We will always provide the best service for every guest who visits Khas Gresik. Guest comfort and satisfaction are our top priorities. We certainly look forward to welcoming Mr. Fachrudin back to Khas Gresik. Thank you. Best Regards, Khas Gresik Hotel
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Number of reviews per page
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