There are many problems in the way of receiving guests / answering complaints of customers, namely: - swimming pool repaired and inactive during our holidays but without notice, when arriving at the check in place Not informed, when calling to ask the receptionist to say the new repair plan should not inform customers before booking - at 2 days, wifi takes 1 day. The staff did not inform the guest, the new question asked, is fixing ??? - extremely disappointed because of the resort because the restaurant went to the sea. But that restaurant doesn't work until the Lunar New Year ??? Why doesn't the resort have any notices or notes for guests when booking? Everyone thought they would eat at that restaurant when booking - the room was leaked, the old bedding, the old furniture - the flight time was 2:25, the hotel staff announced that it would take guests to sb at 12: 40. When the visitors say so too early, want to go 1 hour more, the staff did not specify the reason but circled, said that it was just in time, only to admit it was because it was necessary to pick up another customer at 1pm so I wanted to join the trip ??? ? - When checking in, it is required to bring 2 blankets but when checking out there is no blanket - temporary food - large room, good price, very convenient location - dirty beach, no water, bathing like clothes paint

Deluxe Bungalow Garden view. Rooms are comfortable, comfortable, quiet. The resort has a very private beach. The bar and restaurant near the sea serve dinner quite tasty, reasonable price. Staff very friendly, fun, thoughtful.

Room type Superior garden view. Resort scene is very beautiful, many trees, beautiful beach, comfortable pool. Rooms are well-furnished but soundproofing is not good, quite a lot of mosquitoes because of the many tree receptionists are supported mosquito net or mosquito treatment right. Great staff friendly, courteous, polite, considerate, thoughtful. Buffet breakfast quite a lot, eat delicious but little change. The restaurant serves good food, reasonably priced. It is well worth staying in when traveling in Phu Quoc.

My family has a baby and she is pretty ok.

Friendly and enthusiastic worker

Service staff enthusiastic, comfortable place but I am not satisfied about 2 things here - Breakfast is not delicious, less food. I eat breakfast at 8:45 there is nothing but fried eggs, chicken noodle soup. The dishes are nothing - Cleaning is not very clean.

Staff good service, clean rooms evening light areas aisle should open lights much to give brighter, offer vegetarian but not a response to the following morning but could not because his is the case of fish particularly should not complain about this. Breakfast needs more vegetables and fruit, ...

Generally ok! Near the center, where the tour goes relatively close.

Good service, enthusiastic staff

Good service, courteous staff.