The staff was very helpful because I arrived when my phone had just fallen and the screen was broken. So they accepted my passport, helped me find a phone repair shop, and then allowed me to check in early at 1 pm because I was really tired from the JB-KL bus ride and the KL sun was really hot at noon. The hotel is super strategic, right out of Bukit Bintang MRT, the place is immediately visible even though it is hidden. Near delicious places to eat, close to Pavilion and also to KLCC, just a 2 km walk... The room is clean, fragrant, the toilet and bathroom are also clean and fragrant. There is a water heater if you want to take a shower in the middle of the night. After checking out at noon, you can take another shower in the middle of the night and leave your luggage. There is a free refill of drinking water/hot water for making instant noodles and the kitchen area is complete with a refrigerator, plates, a sink, and a stove. It's a regular, budget hostel but comfortable.