worst hotel experience. Call to ask for room charge at midnight, ask the hotel to help you with the white pregnancy tour and the car to go to Nha Trang, receive a deposit (100%), the hotel will shake off the responsibility, the hotel agrees to book a car, leave a message The mind has a car, but the result is not able to book the original car, wrong time setting, not contacting the customer again when the time changes, etc ..., in the end, making up a story, using difficult words with the customer and chasing guest.