I did the 1 night cruise and the whole experience was excellent. The administration (Anna) was very friendly and efficient and the logistics for the shuttle were clear. Once on board, the staff were very kind and attentive, the cabin was comfortable and the food was delicious. I enjoyed the excursions, particularly the caves and hiking. Would recommend to others. 5/5

The ship was very clean and the room was well equipped with a shower, bathtub and good tv channels. Our tour guide Thuy was very knowledgeable.

John and his crew were very warm and welcoming. They made sure we had a good time and enjoyed our time out on Ha Long Bay. Our activities guide, Thuy, was great. She took the group on the two island excursions off the boat. The food onboard was delicious. We got a room with a balcony. Very relaxing as we enjoyed the view.

The shuttle came to my accommodation in Hanoi and was comfy enough. The activities were fun: taichi, making spring rolls, kayaking, and climbing up the cliff with a bit of beaching. The foods were all good. Plus, our guide was Robert and he guided well talking about vietnamese food, culture and stuff. He made the friendly atmosphere during the journey with a big smile all the time.

Comfortable trip to Halong Bay on a ship in good modern condition. Staff was friendly all around and food was of good quality. Unfortunately you only find out your cabin at boarding, as engine room noise various significantly depending on cabin location, e.g. lower deck. Luckily the engines are switched off at night when the ship is at anchor close to TiTop Island. The schedule is relatively tight but all excursions were worthwhile and should not be missed. Booking a 2nd night makes little sense as one only repeats the same course as on day one, but so far there seem to be no dedicated 2-night cruises. Overall the service and quality of the cruise reflect the relatively higher price, but it is worth it.

The boat seemed a bit run down. We went on the Premier cruise but we saw another Alisa boat which looked newer (from the outside anyway). There was a leek in the bathroom, the spa bath was very small, toilet seat was wobbly, bed was too hard. But it had all the essentials albeit, quite basic. The activities were good and so was the food! Main thing was kids enjoyed themselves

I expected more for more than USD350 trip. It was good but expensive. You need to pay extra to get to ha long bay - usd 170

Alisa premier is an excellent small cruise with friendly staff and clean and beautiful rooms. My only regret is that I booked it for one night. Going back with some good memories

Excellent service, accommodating staff who went the extra mile to cater to our needs. Keep up the great work!

Cruise was amazing and with help of Anna logistic was arranged nicely. thank you very much

Love this cruise. We had a cabin with a private balcony. It was very clean and comfortable. The bathroom was surprisingly big. Love the expedition to the cave. Nancy was very helpful in getting us transportation to and from our hotel to the cruise ship and Robert, our guide, was also very good.

We had a great time on the Alisa premier boat! Everything is clean, staff is very attentive, and you can tel it is one of the nicer boats on the water that doesn’t break the bank. I recommend this cruise, especially for couples and those not looking for a party boat. Nancy was great with helping us get everything figured out and assuring that we would get to the boat on time. Everything went very smoothly

We loved this cruise. The room was small but very comfortable. Lunch, dinner and breakfast were all delicious. The staff was lovely and did all they could to enhance our experience. When we mentioned that we did not want to eat uncooked vegetables the kitchen staff made us a special plate of cooked vegetables. We especially enjoyed the activities and our tour guide. We went to a wonderful cave, a pearl farm and an incredible beach. Thank you Alisa Premier Cruise!

Everything was fabulous, from Nancy who looked after the booking details to the fabulous crew who went out of there way to make us comfortable.

The trip was very good and enjoyable. We booked for a 2D1N trip for Halong Bay. The assistance from NANCY was very helpful. The view from the room was excellent. The bath was superb with jacuzzi and bathtub. The crew on board did their best and we were impressed. The only thing I would suggest is to lower their transfer cost. At present, it is 35USD, which I believe can be 20~25USD. I would recommend them to anyone wishing to visit Halong Bay soon.

I loved our stay. The staff were so friendly. Nancy was so helpful - she helped us organise our transfers and made sure everything went through smoothly. I was stuck in hong kong due to airport strikes however Nancy was texting me with her concerns and was very kind. we loved the room and the views were amazing. the food was incredible - i packed my own food just incase the food was not good however I need not have bothered. the staff are so friendly. i loved our tour guide Nancy! she was so funny and knowledgable. the caves were incredible. i would 100% recommend.

Nice people Nice trip Enjoyed good experience with others.

We bought the round trip transportation hanoi-halong. The bus pick us up 40 mins later than promised. Took 4 hrs to get to the pier, it's only about 110 km. They forced us to stop at a ripoff shopping place for 30 mins both way. The ac on the bus is not effective,it's hot as hell. After we finished the cruise,we had to wait one and half hours for the bus. We were on the two day tour. The 2nd day basically has one hour of tour time where we when to an island where you can hike to the top to take some pictures. There is a little beach,but the water in the whole halong bay don't look inviting to me and looks dirty from all these pollution. I don't think this trip is worth it. The scenery in halong is way over rated. I would not recommend anyone to go.

Alisa Premier Cruise was a lovely trip with excellent service, great food and activities and well-appointed facilities. We were picked up by a luxury van from our hotel in Hanoi and were driven to Halong to meet the cruise. Check in was smooth and we had a tasty buffet lunch as we headed out to our first location at

The cruise was very clean. Buffet lunch and breakfast were good. Dinner served was customised to my liking because the staff took the initiative to ask if i had any food allergies. I couldnt eat seafood so customised dishes were served to me instead of the seafood vietnamese dishes which was served to my wife and rest of the guest. Room was clean, and our private balcony was incredible. Manager of the cruise also made sure we were comfortable and enjoy the night. To me, halong bay wasnt the star of the day. It was the cruise and the staffs on board. Thank you